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Kris Oldland, Editor-in-Chief, Field Service News reports from Field Service USA and talks to Scott Montgomerie of Scope AR about the role of Augmented Reality in Field Service

 

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Kris Oldland, Editor-in-Chief, Field Service News talks to Coen Jeukens, Chief Service Officer, D-Essence who was the Chair at this year's Field Service Forum hosted by Copperberg about the key themes of Agility and Disruption in Field Service

 

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Kris Oldland, Editor-in-Chief, Field Service News reports live from the Field Service Management Expo where he spoke to Susannah Richardson and Neil Jones of mplsystems about the launch of AESOP a genetic algorithm based scheduling engine...

 

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Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to David Troll, Senior Vice President Global Sales and Customer Operations with Glympse about their location based technology, including where it adds new value above and beyond standard GPS and tracking options and why his customers are seeing as many  customer satisfaction benefits as they are operational benefits...

 

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Kris Oldland, Editor-in-Chief, Field Service News talk to Peter Alexander, former President of Sulzer's Rotating Equipment Services division about his closing keynote presentation at the Spring Servitization Conference, hosted by Aston Centre for Servitization, The Advanced Services Group and the University of Lucerne.

Alexander talks at length about the differences in cultures between product focussed teams and service focussed teams and why it is absolutely to overcome these areas when going through a process of servitization.

 

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In this sample from the Field Service News webinar "5 fundamental FSM technologies" Kris Oldland, Editor-in-Chief, Field Service News puts questions to Tesseract's Kevin McNally on the topic of what we should expect as standard from a field service management system and how to ensure we get the best out the solutions we have...

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Filmed at FieldServiceUSA in Palm Springs 2017 Kris Oldland, Editor-in-Chief, Field Service News talks exclusively to Lukas Peter of Swiss Telco giants SwissCom about their pioneering new service SwissCom friends which harnesses the power of CrowdSourcing working with technology from Coresystems and applies it to a field service application....

 

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SkyX, a Canadian company specialising in long-range unmanned aerial monitoring, have recently announce the successful delivery and installation of its first production xStation, a unit that remotely recharges SkyX drones during missions – a key milestone in the company’s evolution.

For field service organisations, particularly those operating in sectors such as oil and gas or power generation, considering using drones to monitor their assets and infrastructure in the field this could be a significant development that could potentially increase efficiency of such operations dramatically.

The xStation is a rugged, all-metal piece of engineering designed to allow the SkyOne drone to remotely recharge while monitoring long-range infrastructure, then continue its mission. By installing multiple xStations along a route, SkyOne can monitor assets like oil and gas pipelines or railroad tracks that stretch hundreds – even thousands – of kilometres.

SkyX is the only operational Unmanned Aerial Systems company to combine a fixed-wing VTOL aircraft with remote charging stations, giving it a distinct competitive advantage.

“I’m thrilled to see this successful milestone in the SkyX journey,” says company CEO and founder Didi Horn. “I’m particularly proud because this unit was invented by our team. From conception to testing to patenting – this is a proprietary SkyX product. It is extremely exciting to see our product coming together as a full service to enhance the efficiency and safety of the oil and gas industry."

 

For clients, xStations are installed along the route. When algorithms tell SkyOne it’s getting close to recharge time, the aircraft autonomously seeks out the next xStation instead of having to return to home base. The clamshell-like station roof opens automatically; SkyOne then transitions to vertical mode and descends like a helicopter onto the xStation landing pad. The roof closes, providing safe harbour while SkyOne recharges and performs a complete systems check before continuing on its mission.

The complex proprietary engineering behind the xStation was developed completely in-house. SkyX proved the concept with a scaled-down xStation in August of 2016, and has since pushed ahead to ensure the production xStation is as efficient and robust as possible, built for demanding conditions in a wide range of climates.

For the production models, SkyX has partnered with leading-edge Canadian automated solutions firm CMP  and the first xStations are scheduled to be installed for clients in July of 2017.

 

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In this brief sample form the Q&A element of a Field Service News webinar presented in Partnership with ServicePower, Kris Oldland, Editor-in-Chief, Field Service News and Paul Lucas, EMEA Sales, ServicePower discuss whether companies upgrading Field Service Management Solutions see as big a benefit as they would have when they first implemented a FSM system...

 

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