Harnessing the Geek Next Door: SwissCom take on Crowd Service

Jun 20, 2017 • video • Coresystems • crowdsourcing • Future of FIeld Service • Lukas Peter • SwissCom

Filmed at FieldServiceUSA in Palm Springs 2017 Kris Oldland, Editor-in-Chief, Field Service News talks exclusively to Lukas Peter of Swiss Telco giants SwissCom about their pioneering new service SwissCom friends which harnesses the power of CrowdSourcing working with technology from Coresystems and applies it to a field service application....

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About the Author: Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.