Field Service News @ The Spring Servitization Conference ft. Peter Alexander
Jul 12, 2017 • video • Management
Kris Oldland, Editor-in-Chief, Field Service News talk to Peter Alexander, former President of Sulzer's Rotating Equipment Services division about his closing keynote presentation at the Spring Servitization Conference, hosted by Aston Centre for Servitization, The Advanced Services Group and the University of Lucerne.
Alexander talks at length about the differences in cultures between product focussed teams and service focussed teams and why it is absolutely to overcome these areas when going through a process of servitization.
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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