ARCHIVE FOR THE ‘field-service-technology’ CATEGORY

New GPS tracking system allows companies to manage assets in a smarter and more efficient way

Dec 11, 2018 • Fleet TechnologyNewsfleet technologyVerizon Connectfield servicefield service technologyfleet managementtelematicsAsset MaintenanceGPS TrackingLocation Based

Verizon Connect is expanding its fleet management system REVEAL with a solution that enables businesses in the UK to manage assets in addition to their fleet of vehicles.

Questions To Ask Yourself About Your Customer Service

Dec 07, 2018 • FeaturesManagementBill Pollockfield servicefield service managementfield service technologyStrategies for GrowthCustomer Satisfaction and ExpectationsManaging the Mobile Workforce

Bill Pollock, President of Strategies for GrowthSM gives us five questions that we need to be able to answer if we are to meet our customers’ service expectations...

Appetite for Automation...

Dec 06, 2018 • FeaturesFuture of FIeld Servicefield servicefield service managementfield service technologyGE DigitalService ManagementservicemaxService AutomationManaging the Mobile Workforce

ServiceMax, a GE Digital company, has recently commissioned independent market research specialist Vanson Bourne to explore the trends in asset connectivity. Here we look at some of their findings...

Best Practices in Field Service Scheduling and Dispatch: Highlights from 2018 Benchmark Study

Dec 05, 2018 • FeaturesmanagementMichael BlumbergresearchWorkforce SchedulingBlumberg AssociatesEnterprise Mobilityfield servicefield service technologySoftware and AppsManaging the Mobile Workforce

Michael Blumberg reveals some of the key findings of the latest research into field service Scheduling and Dispatch to come out of Blumberg Associates...

Trimble And Intelligent Audit Partner To Provide Robust Freight Auditing And Greater Visibility To The Supply Chain

Dec 05, 2018 • NewsEnterprise Mobilityfield servicefield service technologysupply chainTrimblebusiness softwareEnterprise ComputingIntelligent AuditTransportation Management SystemParts Pricing and Logistics

Trimble and Intelligent Audit, a leader in freight audit and transportation spend optimization, announced a collaboration to integrate their solutions to enable users to benefit from both real-time visibility and one of the most robust audit...

simPRO Puts UK On Direct Line To The Future Of Telecommunications

Dec 04, 2018 • Newsfield service managementfield service softwarefield service technologySoftwareSoftware and Appsbusiness softwareEnterprise ComputingSimPROTelecommunicationsVOIPManaging the Mobile Workforce

Trade service businesses across the UK can now forego their landlines and save significant amounts of time, money and logistics with communication, thanks to the latest solution by job management company simPRO.

Building a case for investment in FSM systems: Enhancing Customer Engagement & Experience

Dec 03, 2018 • FeaturesManagementKevin McNallyfield service managementfield service technologyService ManagementCustomer Satisfaction and ExpectationsManaging the Mobile Workforce

Oftentimes field service directors and managers can see the importance of investment within a dedicated Field Service Management (FSM) ahead of their colleagues in the boardroom. In this series of articles Kevin McNally, Sales Director, Asolvi...

The Field Service Podcast: Series 2 Episode 9 - Building a case for investment in FSM 

Nov 29, 2018 • FeaturesManagementPodcastEnterprise Mobilityfield servicefield service managementfield service technologyService ManagementSMEBusiness ManagementEnterprise SoftwareService Management TechnologySmall to MediumSMB

Kris Oldland, Editor-in-Chief welcomes back Kevin McNally, Sales Director of Asolvi as they look through five key considerations to factor in when trying to build a case for investment within a field service management solution including, definable...

Smart Agora parcel kiosks enable cheaper and flexible 24/7 e-commerce deliveries and returns

Nov 28, 2018 • NewsPodcastbyboxfield servicefield service managementfield service technologyService ManagementAgorae-commerceSimon FahieParts Pricing and LogisticsManaging the Mobile Workforce

The Finnish Agora Networks is bringing city dwellers the Agora parcel kiosks with the goal of reducing e-commerce fees with the help of Clear Channel's outdoor advertising and by offering versatile 24/7 services. By the end of 2019 more than 200...

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