ARCHIVE FOR THE ‘service-automation’ CATEGORY

FieldAware and Localz Partner to Uberize Day of Service for Customers

May 18, 2020 • NewsFieldAwaresteve masonService AutomationlocalzCustomer Satisfaction and ExpectationsTim AndrewCSAT

FieldAware's Field Service hub extends best-in-class customer engagement.

You've Got to Automate to Accumulate

Aug 29, 2019 • Featuresfuture of field serviceService Automation

Laryssa Alexander, President of ECI's Field and IT Service Division explores how field service should be automating for success.

Don't Believe The Hype?

Jun 11, 2019 • Featuresfuture of field serviceOneserveIoTService Automation

Are we on the cusp of a revolution or are we experiencing evolution? We spoke to Paul Joesbury, Operations Manager at HomeServe and Chris Proctor, CEO at FSM Software provider Oneserve and got their thoughts on IoT, automation and the general...

2018 Year in Review: IoT, AI and Augmented Reality Drive Field Service Innovation

Dec 12, 2018 • FeaturesArtificial intelligenceAugmented RealityCoresystemsFuture of FIeld Servicemanuel grenacherfield servicefield service managementInternet of ThingsIoTSAPProactive MaintenanceService AutomationService Innovation and Design

Manuel Grenacher, CEO, Coresystems, reflects back on some of the big predictions he made earlier this year and reflects on the progress made in interweaving the Internet of Things, Artificial Intelligence and Augmented Reality into the fabric of...

Appetite for Automation...

Dec 06, 2018 • FeaturesFuture of FIeld Servicefield servicefield service managementfield service technologyGE DigitalService ManagementservicemaxService AutomationManaging the Mobile Workforce

ServiceMax, a GE Digital company, has recently commissioned independent market research specialist Vanson Bourne to explore the trends in asset connectivity. Here we look at some of their findings...

Wired or wireless? Clarifying connection choices for your automated systems

Nov 30, 2018 • NewsFuture of FIeld Servicefield servicefield service managementInternet of ThingsIndustrial AutomationService Automation

According to Statista, there will be 30 billion Internet of Things (IoT) devices active by 2024. To tap into this trend, plant managers can choose between two main methods of connecting new devices to the IoT — wired or wireless.

The Field Service Podcast: Series 2 Episode 6 - Are you fishing with a line or a net?

Oct 18, 2018 • FeaturesABBConnected Field ServiceFuture of FIeld ServicePodcastfield servicefield service managementIoTService ManagementField Service PodcastKevin StarrService Automation

The Internet Of Things Is Turning Facilities Management On Its Head

Oct 17, 2018 • FeaturesConnected Field ServiceFuture of FIeld Servicefield servicefield service managementIoTService ManagementCurtis ThomsonService AutomationSimPRO

The United Kingdom’s army of tradespeople who monitor, maintain and fix the billions of pounds of equipment that keeps offices, factories and shops open have become the new frontline in the advance of the Internet of Things (IoT).

How embracing digital can make your service operation safe, reliable and optimised....

Sep 03, 2018 • FeaturesABBFuture of FIeld Servicehealth and safetyOil and Gasfield servicefield service managementField Service Managerfield service techniciansField Service USAInternet of ThingsIoTService ManagementAsset PerformanceField Service DirectorKevin StarrRemote MonitoringService AutomationManaging the Mobile Workforce

Kris Oldland, Editor-in-Chief, Field Service News talks to Kevin Starr of ABB's Oil and Gas Division, to get his take on just how pivotal it is we all get on board with the digitalisation agenda…

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