ARCHIVE FOR THE ‘telecommunications’ CATEGORY

Ericsson (NASDAQ: ERIC) has entered into an agreement to acquire Vonage Holdings Corp. (NASDAQ: VG) for USD 21 per share. This represents a total acquisition price of approximately USD 6.2 billion (Enterprise Value).

The merger agreement was approved unanimously by the Board of Vonage. The transaction builds upon Ericsson’s stated intent to expand globally in wireless enterprise, offering existing customers an increased share of a market valued at USD 700 billion by 2030.

THE ACQUISITION UNDERLINES ERICSSON STRATEGY TO EXPAND ITS PRESENCE IN WIRELESS ENTERPRISE AND BROADEN ITS GLOBAL OFFERINGS

Börje Ekholm, President and CEO of Ericsson, says: “The core of our strategy is to build leading mobile networks through technology leadership. This provides the foundation to build an enterprise business. The acquisition of Vonage is the next step in delivering on that strategic priority. Vonage gives us a platform to help our customers monetize the investments in the network, benefitting developers and businesses. Imagine putting the power and capabilities of 5G, the biggest global innovation platform, at the fingertips of developers. Then back it with Vonage’s advanced capabilities, in a world of 8 billion connected devices. Today we are making that possible.”

“Today Network APIs are an established market for messaging, voice and video, but with a significant potential to capitalise on new 4G and 5G capabilities. Vonage’s strong developer ecosystem will get access to 4G and 5G network APIs, exposed in a simple and globally unified way. This will allow them to develop new innovative global offerings. Communication Service Providers will be able to better monetize their investments in network infrastructure by creating new API driven revenues. Finally, businesses will benefit from the 5G performance, impacting operational performance, and share in new value coming from applications on top of the network.”

Rory Read, CEO of Vonage, says: “Ericsson and Vonage have a shared ambition to accelerate our long-term growth strategy. The convergence of the internet, mobility, the cloud and powerful 5G networks are forming the digital transformation and intelligent communications wave, which is driving a secular change in the way businesses operate. The combination of our two companies offers exciting opportunities for customers, partners, developers and team members to capture this next wave.”

“We believe joining Ericsson is in the best interests of our shareholders and is a testament to Vonage’s leadership position in business cloud communications, our innovative product portfolio, and outstanding team.”

For Ericsson, the acquisition builds on the success of the integration of Cradlepoint in September 2020. Cradlepoint has continued to develop strongly under Ericsson’s ownership.

Vonage, a global provider of cloud-based communications, has a strong track record of growth and margin evolution. Sales were USD 1.4 billion in the 12-month period to 30 September 2021, and over the same period, Vonage delivered an adjusted EBITDA margin of 14% and free cash flow of USD 109 million.

The cloud-based Vonage Communications Platform (VCP) serves over 120,000 customers and more than one million registered developers globally. The API (Application Programming Interface) platform within VCP allows developers to embed high quality communications - including messaging, voice and video - into applications and products, without back-end infrastructure or interfaces. Vonage also provides Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions as part of the Vonage Communications Platform.

VCP accounts for approximately 80% of Vonage’s current revenues and delivered revenue growth in excess of 20% in the three-year period to 2020, with adjusted EBITDA margins moving from -19% in 2018 to break-even in the 12-month period to 30 September 2021. Vonage’s management team projects annual growth of over 20% for VCP in the coming years.

Ericsson and Vonage – creating a winning combination

Vonage’s presence in the Communication Platform as a Service (CPaaS) segment will provide Ericsson with an opportunity to access a complementary, substantial and high growth segment. With increasing investments in 4G and 5G - and a flourishing ecosystem of new applications and use cases leveraging the power of modern networks - demand from enterprises for programmable networks has been accelerating. CPaaS technologies democratize network access by offering API enabled communications services. The CPaaS market is expected to reach USD 22 billion by 2025, growing at 30% annually. In addition, Ericsson’s global leadership in 5G technology is expected to provide access to the developing space for open network APIs, which is expected to reach at least USD 8 billion by the end of the decade with a strong growth profile. CSP customers will also benefit from monetizing their network investments, optimizing the user experience and stimulating additional growth opportunities with new and advanced global network APIs and access to Vonage’s unified communications and contact center solutions.

The combination of Vonage’s customer base and developer community and Ericsson’s deep network expertise, 26,000 R&D specialists and global reach create opportunities to accelerate standalone strategies and innovation in the market. This includes accelerating enterprise digitalization and developing advanced APIs made possible by 5G; putting the power of the wireless network and communications at the finger-tips of the developer. Such APIs can be applied to help ensure the quality of critical services like telemedicine, immersive virtual education and autonomous vehicles as well as experiential performance benefits in gaming, augmented and extended reality, over wireless. 

In the longer term, Ericsson intends to offer value benefits to the full ecosystem – telecom operators, developers, and businesses – by creating a global platform for open network innovation, built on Ericsson and Vonage’s complementary solutions. 

Overview of the transaction

The acquisition will be conducted by means of a merger agreement through which Ericsson will acquire all of Vonage’s outstanding shares at an all-cash price of USD 21 per share. The merger consideration represents a premium of 28% to Vonage’s closing share price on 19 November 2021 of USD 16.37 per share, and a premium of 34% to the volume-weighted average share price over the 3 months to 19 November 2021 of USD 15.71 per share. 

The acquisition will be financed through Ericsson’s existing cash resources, which amounted to SEK 88 billion as of 30 September 2021 on a gross basis, and SEK 56 billion on a net basis as of the same date.

The transaction is expected to deliver near-term revenue synergy opportunities, including white-labelling and cross-selling of the combined product portfolio estimated to contribute USD 0.4 billion. by 2025. Ericsson also expects to achieve some cost efficiencies following completion of the transaction.

The transaction is expected to be accretive to EPS (excluding non-cash amortization impacts) and free cash flow before M&A from 2024 onwards.

On completion, Vonage will become a wholly owned subsidiary of Ericsson and will continue to operate under its existing name. It will be reported as a separate segment in Ericsson accounts. Vonage is headquartered in Holmdel, New Jersey in the United States with 2,200 employees throughout the United States, EMEA and APAC. Vonage’s employees will remain with the company and the Vonage CEO Rory Read will join the Executive Team of Ericsson, reporting to CEO, Börje Ekholm. Read joined Vonage as CEO in July 2020. With more than three decades’ global technology industry experience, Read was previously Chief Operating Executive for Dell Technologies and before that, CEO of Advanced Micro Devices (AMD). 

Ericsson remains fully committed to previously communicated financial targets, including long-term EBITA margins of 15-18%; long term FCF before M&A of 9-12% of sales; and a 2022 target EBIT margin of 12-14% for Ericsson Group excluding Vonage. 

Completion of the transaction is subject to Vonage shareholder approval, regulatory approvals and other customary conditions and is expected within the first half of 2022.

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Read more about Ericsson on Field Service News @ www.fieldservicenews.com/ericsson
• Read more about Telecommunications on FSN @ www.fieldservicenews.com/telecommunications
• Find out more about Ericsson @ www.ericsson.com
• Learn more about Vonage @ www.vonage.co.uk
• Follow Ericsson on Twitter @ twitter.com/Ericsson

Ericsson (NASDAQ: ERIC) is launching its Intelligent Automation Platform, a service management and orchestration product which enables any mobile network to be intelligently automated.

Building on existing offerings, including cloud native dual-mode 5G Core and the Cloud RAN portfolio, the company is adding the Ericsson Intelligent Automation Platform and a suite of rApps as a natural next step to build the networks of the future.

The solution facilitates AI and automation, which improves network performance, operational efficiency and customer experience to help create smarter networks.

ERICSSON INTELLIGENT AUTOMATION PLATFORM IS AN OPEN SERVICE MANAGEMENT PRODUCT THAT WILL HELP COMMUNICATIONS SERVICE PROVIDERS OPTIMIZE NETWORK PERFORMANCE AND DELIVER ENHANCED CUSTOMER EXPERIENCE.

The cloud-native solution will work across new and existing 4G and 5G radio access networks (RAN) and will support diverse vendors and RAN technologies, including purpose-built and Open RAN.

This will create greater choice for communications service providers (CSPs) as they evolve their networks. Ericsson’s investment in this platform is reflective of the company’s contributions to industry development of Open RAN technologies.

Ericsson Intelligent Automation Platform automates the radio access network using AI and radio network applications (rApps) with different functionalities. In a similar way to an operating system that automates operations, resources and identifies improvements to be made across the network, Ericsson Intelligent Automation Platform includes a non-real-time RAN intelligent controller (Non-RT-RIC) that operates rApps.

The platform supports ecosystem innovation by enabling software developers to build products through a software-development toolkit (SDK). A suite of Ericsson rApps with field-proven capabilities will be made available on the platform across four domains: efficient automated deployment; network healing; network evolution; and network optimization. The suite will continue to grow in collaboration with customers.

Jan Karlsson, Senior Vice President and Head of Business Area Digital Services, Ericsson, says: “We embrace the principle of openness and the evolution to open network architectures. Building upon our Cloud RAN offering, we are taking another major step towards building the network for the digital future with the launch of Ericsson Intelligent Automation Platform, which fundamentally enables smarter mobile networks. We look forward to providing our customers with an open platform that enables operational efficiency, enhances customer experience and drives service innovation. I am happy to hear the reactions from our customers already being positive towards our new product and we look forward to future development and innovation.”

Neil McRae, MD Architecture & Strategy, BT Group Chief Architect, says: “At BT we connect for good and continuously innovate to provide the best services for our customers. As we expand and modernize building more reliable networks in more places, managing network complexity via automation is critical to ensure our customers best quality of experience.  I’m pleased to see that Ericsson is launching the Intelligent Automation Platform for automating networks, based on the O-RAN Alliance Service Management and Orchestration (SMO) concept. Ericsson’s vision to extend that SMO concept to support both Open RAN and existing 4G and 5G networks, using a single operational pane-of-glass is an innovative approach.”

Toshikazu Yokai, Executive Officer, Chief Director of Mobile Technology, KDDI, says: “KDDI recognizes the importance of Service Management and Orchestration (SMO) and automation to achieve optimal network operations across multi-vendor, purpose-built RAN and Open RAN environments. SMO combined with an open software-development toolkit (SDK) has the potential to drive application (rApps) innovation and diversity, unleashing CSP, telecommunications vendor and third-party software provider innovation to optimize network performance, improve operational efficiency and drive superior customer experiences. KDDI expects SMO and the Non-Real-Time RAN Intelligent Controller (Non-RT-RIC) to fine-tune RAN behavior and to assure SLAs dynamically based on slice specific service requirements. KDDI looks forward to collaborating with Ericsson to explore the potential of these solutions.”

Sue Rudd, Director Networks and Service Platforms, Strategy Analytics, says: “Ericsson Intelligent Automation Platform brings scalability, performance and operations simplicity to the increasingly complex environment of mobile networks, including purpose-built and Open RAN. Ericsson’s long-demonstrated expertise in radio networking and end-to-end network slicing, in parallel with its active participation in the O-RAN Alliance and leadership in ONAP network automation, have enabled it to create this powerful platform to assist customers to maximize their ROI through smart delivery of high-quality services to their end-customers. Ericsson’s proven record of multi-vendor service orchestration and open operations automation make it an excellent partner for rApps developers and systems integrators who can leverage this unique toolkit and development environment.”

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Learn more about Ericsson Automation Platform @ www.ericsson.com/intelligent-automation-platform
• Read more about Ericsson on Field Service News @ www.fieldservicenews.com/ericsson
• Find out more about Ericsson @ www.ericsson.com/
• Follow Ericsson on Twitter @ twitter.com/Ericsson

Ericsson (NASDAQ: ERIC) and Belgian Communications Service Provider, Telenet, are extending their managed services partnership through a five-year deal that will see Ericsson take responsibility for planning, design, operations and optimization. The deal also includes the deployment and seamless integration of 5G hardware into Telenet’s mobile network.

he deal will see Telenet deploying Ericsson Operations Engine in 2022, comprising the latest in AI and automation to enhance its mobile network performance and offer improved customer experience. Telenet announced the selection of Ericsson as 5G radio access network (RAN) vendor in a network modernization deal announced in March 2021.

THE DEPLOYMENT OF ERICSSON OPERATIONS ENGINE WILL PROVIDE TELENET'S MOBILE NETWORK WITH DATA-DRIVEN OPERATIONS AND OPTIMIZATION THROUGH AI AND AUTOMATION

Ericsson network optimization services will also be provided under the deal. The solution combines multi-vendor networks expertise with the latest AI-enabled Cognitive Software suite. This functionality will enhance customer experiences and ensure a superior return from Telenet’s deployed network assets. Ericsson will also extend its current Mobile Operation Center with monitoring of the fixed network.

As part the deal, Ericsson will employ 15 of Telenet's mobile network experts while maintaining their current employment conditions.

Micha Berger, Chief Technology Officer, Telenet, says: “We are pleased to reinforce our long-term partnership with Ericsson as part of our vision to build a future-ready 5G network that enables world-class experience for our customers. We are confident that these new technologies will enable us to provide to our customers a state-of-the-art mobile experience.”

Franck Bouétard, Head of Ericsson Belgium, Luxembourg, France, Algeria and Tunisia, says: “Prolonging and expanding our managed services contract is the recognition of our operational performance as Telenet’s trusted partner and is complementing our 5G RAN contract. As Belgium is continuing its shift toward 5G, we are honored to extend our partnership with a key actor such as Telenet to deliver leading 5G services to Belgian consumers.”

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation 
• Read more about 5G @ www.fieldservicenews.com/5G
• Read more about Ericsson on Field Service News @ www.fieldservicenews.com/ericsson
• Read more about Telenet on Field Service News @ www.fieldservicenews.com//telenet
• Find out more about Ericsson 5G @ https://www.ericsson.com/en/5g
• Follow Ericsson on Twitter @ twitter.com/Ericsson

ETELM, the radio communications infrastructure specialist, has entered the third and final phase of its work with the BroadPort consortium to develop a pan-European interoperable mobile broadband system for Public Protection & Disaster Relief (PPDR) users.

Having successfully completed the Prototype Phase, ETELM is part of the Frequentis-led consortium that is among just two consortia left in this European Pre-Commercial Procurement (PCP) Project, BroadWay. They have now been invited to move onto the next phase, which will be to develop the prototype solution into a live, useable pilot system.

The BroadWay initiative was created by the public safety agencies from 11 European countries and is operating under the framework of Horizon 2020, a flagship EU research and innovation programme. Collectively, these agencies provide mobile communication services to around 1.4 million responders and deal with an array of crimes and disasters throughout the continent.

FREQUENTIS-LED CONSORTIUM DOWN TO THE FINAL TWO IN DEVELOPING INTEROPERABLE PUBLIC PROTECTION & DISASTER RELIEF (PPDR) MOBILE BROADBAND SYSTEM

Where currently each country possesses its own separate system to handle mission-critical communications, the objective of BroadWay is to develop a unified solution that will allow European first responders to communicate, share and access information regardless of the country in which they intervene. This will provide operational mobility for public safety responders across Europe by linking national mission-critical mobile broadband networks to act as one.

Now at its pilot stage, the consortium is required to develop a solution that reaches Technology Readiness Level 8, a system originally developed by NASA to provide uniformity of technical maturity across different technologies. Level 8 will require a complete and fully operational system that achieves the best possible performance across each of the project’s 11 objectives.

A primary goal will be to ensure that the pilot system succeeds in being interconnected and provided as-a-service to offer the widest operational mobility. In particular, it must provide secure operational and EU interoperable communication for law enforcement agencies and other PPDR practitioners so that they are able to protect and respond in cross-border cooperation. Operational mobility of this standard will allow practitioners to operate wherever they are, whenever they need to, and with whomever they are tasked to cooperate.

Nicolas Hauswald, CEO at ETELM, said: “The impact of this innovation-led project will be felt by all police, firefighters and other emergency units when dealing with any cross-border incident or disaster as it unfolds. It will also become an essential tool in managing public safety, enabling enhanced security and more effective emergency responses. 

“ETELM has been developing professional radio communications infrastructure for over 40 years, working with critical communications organisations around the globe, and we are very proud to bring our expertise to this important project.

“The demands of critical communications require not only robust and reliable solutions that can operate in any situation, no matter the environment, but also the capacity to transmit increasingly rich data without delay. Add to this the need to seamlessly integrate across numerous different jurisdictions and our challenge here is to demonstrate a single, future-proofed system that will enable emergency services, first responders and critical national infrastructure operators across Europe to complete their essential duties not only unhindered but also significantly enhanced by the technology that we are developing. It’s an exciting prospect, and we are fully committed to its success.”

The BroadWay Pilot Phase (Phase 3) begins in October 2021 and will last until September 2022.

The full BroadPort consortium, led by Frequentis, consists of the following partners: ETELM, Crosscall, Halys, Municipality of Málaga, Nemergent Solutions SL, and Universidad de Málaga. The subcontractors are: Arico Technologies, Control Center Apps GmbH, Comfone, Eutelsat SA, Lyfo, PrioCom B.V., Telefónica I+D, T-Mobile Netherlands B.V., and Virtual Fort Knox AG.

Further Reading:

• Learn more about ETELM  @ www.etelm.fr
• Read more about Managing the Mobile Workforce @ www.fieldservicenews.com/managing-the-mobile-workforce
• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Read more about ETELM on Field Service News @ www.fieldservicenews.com/etelm
• Find out more about about the BroadWay PCP Project @ www.broadway-info.eu
• Follow ETELM on Twitter @ twitter.com/ETELM2

Plexal, the innovation company established by Delancey, is working with the UK government’s Department for Digital, Culture, Media & Sport (DCMS) to support the diversification of the UK’s telecoms market and stimulate the creation of products and services from SMEs and startups. The announcement was made by Minister of State at DCMS Julia Lopez at techUK’s Our Network Future event yesterday.Through its LORCA programme, Plexal has worked with leaders from the telecoms market to assess where there could be opportunities for SMEs to provide products or services.

Plexal has now identified SMEs that will take part in a 12-week sprint aimed at developing robust  business cases, technology roadmaps and investment plans. The aim is to create a diverse commercial ecosystem for private 5G networks that enables large and small vendors to play a role.

THE SMEs WILL WORK WITH PLEXAL AND THE GOVERNMENT TO DEVELOP OPPORTUNITIES AND TO OVERCOME ANY BARRIERS THAT EXIST IN PLAYING AN ACTIVE ROLE IN THE TELECOMS INDUSTRY.

The SMEs will work with Plexal, the government and industry to carve out and develop opportunities and overcome any barriers that exist for startups to play an active role in the telecoms market. These barriers could include making sure the products are interoperable and have robust cybersecurity built in.

Plexal is looking at current and future 5G private networks in two categories: 

• Fully private, where the value outcome remains isolated from the public 
• Private today, but will need to integrate to the public network to realise all the benefits 

The sprint will support the UK government’s aim of developing a domestic capability for 5G and making sure the telecoms market includes a diverse range of vendors – including a larger number of small and medium-sized companies.

Commenting on the innovation challenge, Andrew Roughan, managing director of Plexal, said:

Further Reading:

• Read more about Leadership and Strategy @ www.fieldservicenews.com/leadership-and-strategy
• Read more about Telecommunications on Field Service News @ www.fieldservicenews.com/telecommunications
• Read more articles about SMEs on Field Service News @ https://www.fieldservicenews.com/blog/tag/smes
• Learn more about Plexal  @ www.plexal.com
• Follow Plexal on Twitter @ twitter.com/Plexalcity

ETELM, the radio communications infrastructure specialist, has been named as part of the INTEPID project consortium awarded €6.8 million by the European Commission. The aim of the consortium is to create an innovative new platform for the safer and faster exploration and assessment of disaster zones.Combining deep indoor networking with other advanced and groundbreaking technologies such as intelligent amplification, extended reality, smart cybernetic assistants and positioning capabilities, a total of 17 partners from across seven European countries form the consortium now tasked with developing this specialist platform.

ETELM will be contributing its expertise in critical communications infrastructure to provide an innovative Tactical Communication System to improve both indoor and outdoor exploration capabilities of first responders. It will also be working on a Tactical Range Extender solution to enhance indoor coverage, enabling the INTREPID network to reach areas where signal propagation will be otherwise limited, such as underground or deep indoors.

THE INTREPID PLATFORM WILL ENABLE FIRST RESPONDERS TO START OPERATIONS IMMEDIATELY WITHOUT HAVING TO WAIT FOR SPECIALISED TEAMS OR FOR THE AREA TO BE FULLY SECURED

Nicolas Hauswald, CEO of ETELM, said: “It’s not uncommon that in a time of crisis the pre-established public operator networks will either quickly become overloaded or crash entirely. This means that a more reliable and robust means of communicating effectively is essential for first responders. Through INTREPID we are looking at worst case scenario planning where we can leverage a variety of technologies, including the use of drones and robots, to work together in ensuring that the response to a crisis can be deployed as fast and as effectively as possible, even in the most treacherous environments.”

Many challenges arise in the immediate aftermath of a natural or manmade disaster. First responders must make urgent decisions in large, complex and hostile areas with many unknown and unsafe spaces to explore. Lack of reliable information and deep uncertainty about the environment and the situation, as well as the nature and location of victims and threats, are often serious obstacles to a rapid and effective response.

The INTREPID platform will enable first time responders to start operations immediately without having to wait for specialized teams or for the area to be fully secured.

Dr Olivier Balet, CS Group and project coordinator, said: “We believe that advanced drones and robots that can collaborate with each other through enhanced situational awareness and onsite assistance thanks to extended reality and intelligence amplification concepts will offer first responders an unprecedented head start when operating in hazardous areas. “INTREPID will revolutionize rescue operations and we plan to bring these innovations to the market in the next couple of years.”

This three-year long project, which kicked-off at the end of 2020, will validate the effectiveness of its results in three iterative and complementary pilots to support the rescue operations in complex or dangerous areas to be explored. Scenarios will include a flood in a Stockholm metro station, an industrial accident on a SEVESCO site in Marseille, and a major explosion in a public building in Madrid.

For more information, visit www.intrepid-project.eu

Further Reading:

• Learn more about ETELM  @ www.etelm.fr
• Read more about Managing the Mobile Workforce @ www.fieldservicenews.com/managing-the-mobile-workforce
• Read more about ETELM on Field Service News @ www.fieldservicenews.com/etelm
• Follow ETELM on Twitter @ twitter.com/ETELM2

The largest telecommunication company in the Americas has selected OverIT's SPACE1 to help transform the customer experience for their broadband and television services for their users in the Americas.

SPACE1's unique ability to combine augmented reality-powered remote assistance with guided digital instructions delivered improved interactions between agents and customers, resulting in the telco group choosing SPACE1 during testing to replace their existing remote assistance platform.

This Telco giant was looking for a solution that could support the following: 

1. Real-time customer engagement from SMS or WhatsApp for session control and collaboration
2. Digital work instructions for agents
3. Intelligent indexing and re-purposing of interactions for training and knowledge management

Agents being able to interact easier with end-customers by having preliminary virtual calls to triage results in reduced field technician visits to customer homes by 50% and improved first-time fix rates by 70%. Using Artificial Intelligence, agents from 7 different call centers are equipped with more efficient tools in real-time. They can interact, capture, and record their experiences with the end-customer, which are then processed by and shared within the entire organization.

One of the Telco group's essential requirements was the ability for SPACE1 to integrate seamlessly into their current tools. SPACE1's proven track record with integration has presented them with the right choice for their business compared to other AR providers.

"The selection of OverIT's SaaS offering by the largest Telecommunications group in the Americas marks a new milestone for OverIT's SPACE1 supporting B2C business models. OverIT's industrial-grade AI-based remote collaboration and knowledge management platform is unparalleled in the industry and the only capable of offering complex virtual collaboration scenarios. This contract definitely strengthens the explosive growth of the subsidiary in North America", said Alejandro Nestares, SVP and GM OverIT Americas.

Backed by US capital with development headquarters in Italy and main US offices in Boston and Miami, OverIT is a multinational company with more than 20 years of international and cross-industry experience in Field Service Management. The firm is recognized by premier global advisory and consulting organizations as a leading vendor in FSM and AR industries. 

Further Reading:

• Learn more about OverIT @ www.overit.it
• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Read more about OverIT on Field Service News @ www.fieldservicenews.com/overIT
• Read more about AR on Field Service News @ www.fieldservicenews.com/augmented-reality
• Follow OverIT on Twitter @ twitter.com/OverITSpA