ARCHIVE FOR THE ‘features’ CATEGORY

Can business intelligence change the fragmented service management supply chain? (Part Two)

Jan 21, 2014 • FeaturesManagementmanagementbig databusiness intelligencecentrexcentrex servicesglyn doddService Management

In the first part of this two part feature Glyn Dodd, Managing director of Centrex Services discussed how with the current economic business pressure, reducing costs in the service management supply chain without compromising customer satisfaction...

Case study: Cambridge Cognition delivers neuropsychology testing in the field

Jan 21, 2014 • FeaturesHardwaremotion computingneurosychologycamcogcamtechCase Studiescase studyhardware

Introduction

Founded in 2002, Cambridge Cognition develops and commercialises computerised neuropsychological tests. The company's proprietary technology platform, known as CANTAB®, the Cambridge Neuropsychological Test Automated Battery, is based...

Moving towards end-to-end field service management with web chat

Jan 20, 2014 • FeaturesManagementcommunicationsmplsystemswebchat

For field service organisations looking to augment their end-to-end service management offering, there’s a range of innovative technologies that can make a real difference. We’ve already seen technologies such as cloud, mobile, social media and...

Field Service News Podcast: Tesseract's Colin Brown on SaaS and 25 years of service management software

Jan 14, 2014 • FeaturesPodcastInterviewSaaSSoftwareSoftware and AppsSoftware as a ServiceAsolvi

Taking control of your...field service operations

Jan 13, 2014 • FeaturesManagementmanagementMark ForrestTrimble

Managing a field service operation in today’s marketplace is not an easy feat and there are many barriers that need to be overcome and steps that need to be taken in order to execute a perfect workday. Trimble FSM's Mark Forrest explains how this...

Could 3D printing alter the field service industry forever?

Jan 10, 2014 • FeaturesHardware3D printingFuture of FIeld Servicefuture of field serviceUncategorized

Do you ever stop and think that the technologies that are now commonplace in the field service industry seem to be lifted straight from the pages of Star Trek creator Gene Roddenberry’s notebooks?

Product Overview: Infor Enterprise Asset Management Mobile for iPad

Jan 07, 2014 • FeaturesSoftware and Apps

Gain a mobile edge

To get maximum value from your enterprise asset management (EAM) solution, your technicians need full access to your system anyplace, any time. Of course, some tasks can be completed while sitting at a desk,but some of the most...

Can business intelligence change the fragmented service management supply chain? (Part One)

Jan 06, 2014 • FeaturesManagementmanagementbusiness intelligencecentrex

With the current economic business pressure, reducing costs in the service management supply chain without compromising customer satisfaction is a challenge which must be faced head on. Glyn Dodd, Managing Director of Centrex Services explains why...

Case Study: Lettings agency see productivity soar with mobile solution

Dec 30, 2013 • FeaturesHardwareCase Studies

Introduction:

Tucker Gardner Residential Limited (Tucker Gardner) was formed in 2005 by the merger of two market leading property specialists: Tucker Gardner Partnership (established 1989) and Camflats Property Management Limited (est. 1983).

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