ARCHIVE FOR THE ‘features’ CATEGORY

Don’t Lose your Service Shirts...

Apr 22, 2014 • FeaturesManagementNick FrankNoventumBobstCase StudiesService Management Expo

‘Congratulations! You grew your service business by 25% last year…but how much money did you make?!’

And the winners are...

Apr 17, 2014 • FeaturesresearchresourcesSaaSSoftware and Apps

Having completed our survey on SaaS and Field Service which was run in association with Tesseract we are pleased to announce the winners of the prize draw were....

Field Service panel debate: All change please? Mark Forrest

Apr 17, 2014 • FeaturesManagementFuture of FIeld Servicefuture of field servicemanagementpanelTrimble

The field service industry continues to evolve at pace. New technologies are constantly emerging which have the potential to change the industry as we know it.

Field Service News Podcast: Bill Pollock on what makes the best the best

Apr 16, 2014 • FeaturesManagementFuture of FIeld ServicePodcastBill Pollock

The start of something big... Field Service News issue one

Apr 15, 2014 • FeaturesMagazineMagazine (digital editions)managementresourcesField Service News

Field Service News was proud to publish the inaugural edition of our quarterly magazine earlier this month, which is available for free to UK field service professionals. If you missed out on this first issue or you are based outside of the UK then...

The changing landscape of customer service

Apr 13, 2014 • FeaturesManagementmanagementMark Forresttrimble fsmCustomer Satisfaction and Expectations

In this article, Mark Forrest, general manager of Trimble FSM discusses the growing link between customer satisfaction and business performance

SaaS and Field Service - exclusive research report

Apr 09, 2014 • FeaturesFuture of FIeld ServiceresearchresourcesWhite Papers & eBookscloudSaaSSoftware and AppsAsolvi

In theory field service would seem to be an industry that could benefit greatly from the cloud. The ability to give remote access to systems for mobile workers is obviously advantageous to an industry that by its very definition has a high...

Field Service panel debate: All change please? Paul White

Apr 03, 2014 • FeaturesManagementcost centre to profit centreFuture of FIeld Servicefuture of field servicemplsystemsPaul White

The field service industry continues to evolve at pace. New technologies are constantly emerging which have the potential to change the industry as we know it.

Service Sales: How difficult can it be?

Apr 02, 2014 • FeaturesManagementmanagementNick FrankNoventumService Sales

Nick Frank, Consultant with Novetnum Service Management continues his exclusive series looking at building revenue from services...

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