ARCHIVE FOR THE ‘software-and-apps’ CATEGORY

In recent months the media have been awash with articles about how artificial intelligence (AI) and machine learning will change the way we work, live and even love. From archaeology to agriculture, medical imaging to cars, it seems that no sector will remain unaffected. So, what does this mean for Field Service and how can it benefit from these new technologies? Danny Weider, Field Service Consultant at HSO looks at some of the merging trends and their potential impact on Field Service operations...

BlueprintCPQ launch SaaS solution that supports servitization transformation.

Provider of the Orion voice services platform has announced the industry’s first Web-based push-to-talk (PTT) Dispatch Console.

Power Solutions International, a leader in the design, engineering, and manufacture of emissions-certified engines and power systems implements Mize Warranty solution to streamline warranty processing and improve data accuracy. 

Former Dassault Systèmes and Siemens PLM senior executive charged with driving next stage of commercial growth for Syncron.

It’s been over three years since Baywater Healthcare implemented FAST LEAN SMART’s flagship scheduling and route optimisation solution, FLS VISITOUR, for their logistics and field service operations. The software has since enabled them to increase their efficiency, solve some significant planning challenges, give a better service to their patients, and win new contracts.

Response times and first-time fix rates are at an all-time high for kitchen equipment giant Welbilt. The integration of their data and processes using field service management technology from Asolvi has eliminated copious manual and error-prone interventions. This, in turn, has enabled them to refocus their energies on more important things, like their customers and commitment to innovation. In this case study, Operations Manager Mick Bradley reveals why Welbilt is performing better than ever.

France and Spain first to receive fully integrated cloud communication platform.

Investment will enable Asolvi to expand across Europe and target further acquisitions, firm says.