In recent months the media have been awash with articles about how artificial intelligence (AI) and machine learning will change the way we work, live and even love. From archaeology to agriculture, medical imaging to cars, it seems that no sector...
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Nov 01, 2019 • Features • Software and Apps • HSO
In recent months the media have been awash with articles about how artificial intelligence (AI) and machine learning will change the way we work, live and even love. From archaeology to agriculture, medical imaging to cars, it seems that no sector will remain unaffected. So, what does this mean for Field Service and how can it benefit from these new technologies? Danny Weider, Field Service Consultant at HSO looks at some of the merging trends and their potential impact on Field Service operations...
Oct 30, 2019 • Software & Apps • News • SaaS • Servitization • Software and Apps
BlueprintCPQ launch SaaS solution that supports servitization transformation.
BlueprintCPQ launch SaaS solution that supports servitization transformation.
Oct 25, 2019 • News • Software and Apps • push to talk • Orion
Provider of the Orion voice services platform has announced the industry’s first Web-based push-to-talk (PTT) Dispatch Console.
Provider of the Orion voice services platform has announced the industry’s first Web-based push-to-talk (PTT) Dispatch Console.
Oct 18, 2019 • Software & Apps • News • News Software and Apps • Software and Apps • Mize
Power Solutions International, a leader in the design, engineering, and manufacture of emissions-certified engines and power systems implements Mize Warranty solution to streamline warranty processing and improve data accuracy.
Power Solutions International, a leader in the design, engineering, and manufacture of emissions-certified engines and power systems implements Mize Warranty solution to streamline warranty processing and improve data accuracy.
Oct 18, 2019 • News • Software and Apps • Syncron • appointment
Former Dassault Systèmes and Siemens PLM senior executive charged with driving next stage of commercial growth for Syncron.
Former Dassault Systèmes and Siemens PLM senior executive charged with driving next stage of commercial growth for Syncron.
Sep 30, 2019 • Fleet Technology • News • fast lean smart • Software and Apps • Parts Pricing and Logistics
It’s been over three years since Baywater Healthcare implemented FAST LEAN SMART’s flagship scheduling and route optimisation solution, FLS VISITOUR, for their logistics and field service operations. The software has since enabled them to increase...
It’s been over three years since Baywater Healthcare implemented FAST LEAN SMART’s flagship scheduling and route optimisation solution, FLS VISITOUR, for their logistics and field service operations. The software has since enabled them to increase their efficiency, solve some significant planning challenges, give a better service to their patients, and win new contracts.
Sep 30, 2019 • News • Catering • Software and Apps • Asolvi
Response times and first-time fix rates are at an all-time high for kitchen equipment giant Welbilt. The integration of their data and processes using field service management technology from Asolvi has eliminated copious manual and error-prone...
Response times and first-time fix rates are at an all-time high for kitchen equipment giant Welbilt. The integration of their data and processes using field service management technology from Asolvi has eliminated copious manual and error-prone interventions. This, in turn, has enabled them to refocus their energies on more important things, like their customers and commitment to innovation. In this case study, Operations Manager Mick Bradley reveals why Welbilt is performing better than ever.
Sep 17, 2019 • News • Panasonic • Cloud services • Software and Apps
France and Spain first to receive fully integrated cloud communication platform.
France and Spain first to receive fully integrated cloud communication platform.
Sep 09, 2019 • News • Mergers and Acquisitions • Software and Apps • Asolvi
Investment will enable Asolvi to expand across Europe and target further acquisitions, firm says.
Investment will enable Asolvi to expand across Europe and target further acquisitions, firm says.
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