ARCHIVE FOR THE ‘service-management’ CATEGORY

WorkWave Recognized for Forward-Thinking Utilization of Recruitment Analytics by the Brandon Hall Group

Oct 22, 2018 • NewsWorkwavefield serviceIFSService ManagementSoftware and AppsBrandon HallCaliperManaging the Mobile Workforce

WorkWave a leading provider of cloud-based software solutions for the field service and last-mile delivery industries, today announced that it has been awarded a Brandon Hall Group Bronze Award for Excellence in the Best Advance in Talent Management...

How To Monetise Services And IoT: Better Articulate Value

Oct 19, 2018 • FeaturesManagementConnected Field ServiceJan Van VeenmoreMomentumfield serviceIoTService ManagementManaging the Mobile Workforce

Jan Van Veen continues his latest exclusive Field Service News series on how companies can monetise their services with IoT as he turns his attention to something many companies struggle with - better articulating their value proposition...

New telematics integration capability combines real-time fleet information in a single interface

Oct 19, 2018 • Fleet TechnologyNewsfleet technologyfield servicefield service managementfleet managementService ManagementTomTom TelematicsManaging the Mobile Workforce

TomTom Telematics has launched a new version of its fleet management Software-as-a-Service solution WEBFLEET 3.3 which allows fleet operators to review combined vehicle data from different sources in one easy-to-use interface.

Tieto joins European AI Alliance to shape the era of artificial intelligence

Oct 18, 2018 • NewsAIArtificial intelligenceFuture of FIeld Servicefield service managementService ManagementEuropean AI AllianceTietoManaging the Mobile Workforce

Tieto announced recently that it is one the first Nordic companies to join the European AI Alliance, a newly-formed forum for artificial intelligence (AI) stakeholders to come together to push European competitiveness on AI research and development...

The Field Service Podcast: Series 2 Episode 6 - Are you fishing with a line or a net?

Oct 18, 2018 • FeaturesABBConnected Field ServiceFuture of FIeld ServicePodcastfield servicefield service managementIoTService ManagementField Service PodcastKevin StarrService Automation

Upskill Unveils Skylight for Microsoft HoloLens to Unlock Mixed Reality Experiences

Oct 17, 2018 • HardwareNewsAugmented RealityMicrosoftfield serviceHololensService ManagementUpskill

Upskill, a leader in enterprise augmented reality (AR) software, today announced Skylight for Microsoft HoloLens is available for public early access in the U.S. Enterprises can now take advantage of mixed reality experiences on the same Skylight AR...

The Internet Of Things Is Turning Facilities Management On Its Head

Oct 17, 2018 • FeaturesConnected Field ServiceFuture of FIeld Servicefield servicefield service managementIoTService ManagementCurtis ThomsonService AutomationSimPRO

The United Kingdom’s army of tradespeople who monitor, maintain and fix the billions of pounds of equipment that keeps offices, factories and shops open have become the new frontline in the advance of the Internet of Things (IoT).

Exclusive FSN Subscriber Discount Offer! Introducing Field Service Insights...

Oct 16, 2018 • ManagementNewsMichael Blumbergfield serviceField Service Insightsfield service managementService Management

Field Service Insights is a subscription-based, membership website headed up by long-time fieldservicenews.com associate columnist Michael Blumberg. Fieldservicenews.com has arranged an exclusive free trial period to this exciting new members...

How Service Automation Helps Enhance Customer Satisfaction and Optimise Operational Effectiveness

Oct 16, 2018 • Featuresmanuel grenacherfield servicefield service automationfield service managementfield service techniciansService ManagementSoftware and AppsCustomer Satisfaction and ExpectationsManaging the Mobile Workforce

Manuel Grenacher discusses why Automation is set to play a crucial part in the two key pillars of field service success, operational effectiveness and customer satisfaction...

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