ARCHIVE FOR THE ‘service-management’ CATEGORY

Current Asset and Service Data Practices

Oct 01, 2018 • FeaturesAsset ManagementFuture of FIeld Servicefield servicefield service managementGE DigitalInternet of ThingsIoTService ManagementservicemaxServitizationVanson BourneManaging the Mobile Workforce

ServiceMax, a GE Digital company, has recently commissioned independent market research specialist Vanson Bourne to explore the trends around this topic and have recently published an executive summary on the findings of this research which is...

Ultra Consultants Launches Center of Excellence to Help Manufacturing, Distribution Companies Achieve Business Process Transformation

Sep 28, 2018 • ManagementNewsAndrew Bolivar.manufacturingfield serviceService ManagementUltra Consultants

Ultra Consultants, Inc., an independent research and enterprise solutions consulting firm serving the manufacturing and distribution industries, today announced the launch of its Center of Excellence.

10 steps to servitization success

Sep 27, 2018 • FeaturesManagementAftermarketcopperbergfield servicefield service managementService ManagementServitizationCarl-Henrik SjölundOutcome-based serviceSECO TOOLSthrough life cycle service

Every year, the team at Copperberg AB, producers of the forthcoming Aftermarket Business Platform gather the brightest service leaders from the largest manufacturing companies and from all corners of Europe to dissect the ongoing service...

Berg Insight Names Verizon Connect the Global Leader in Fleet Management Solutions

Sep 27, 2018 • Fleet TechnologyNewsfleet technologyVerizon ConnectBerg Insightfield servicefield service managementService Management

Verizon Connect has been identified as the leading provider of fleet management solutions globally and in the Americas, according to the Fleet Management in the Americas –8th Edition report from analyst firm Berg Insight.

SME makes drastic savings after going paperless

Sep 26, 2018 • WorkMobilefield servicefield service managementService ManagementUncategorizedGrace LandsacapesManaging the Mobile Workforce

A national commercial landscaping company has dramatically increased its efficiency and improved its environmental credentials after embracing digital transformation.

Complexity Is a Distraction to Delivering your Target Customer Experience

Sep 26, 2018 • Featurescontact centremplsystemsomni channelfield servicefield service managementIFSService ManagementService TriageSoftware and AppsManaging the Mobile Workforce

As part of a new mini-series of excerpts of from the latest white paper from IFS we take a look at how communication is changing and technology is evolving.

From proof of concept to ROI: how business of all sizes can turn the promise of IoT into operational success

Sep 24, 2018 • FeaturesAugmented RealityFuture of FIeld Servicefield servicefield service managementHololensIoTService ManagementColumbus UKMicrosoft HoloLens

Research indicates IoT deployments are set to skyrocket over the next four years, growing 140% to exceed 50 billion connected devices by 2020...

Industry Survey: Is Spare Parts Still the Service Division Cash Cow?

Sep 24, 2018 • NewsAftermarketcopperbergfield serviceService ManagementParts Pricing and Logistics

As a cash cow of the service division, how prepared is your spare parts business to embrace increasing pressure from customer expectations, changing trade agreements, and intra-connected new technologies? How will these and more affect your parts...

Interested in Service Selling, Buying Advanced Services, AR implentation, New BSI standard - Last chance to sign up to next Service Community event

Sep 21, 2018 • ManagementNewsAugmented RealityNick Frankfield serviceGE Digitalselling serviceService CommunityService ManagementservicemaxMOD

Places for the upcoming Service Community event which is being hosted by GE Power, are now becoming very limited...

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