ARCHIVE FOR THE ‘emea’ CATEGORY

DURABOOK Rugged and Mil-STD Laptops and Tablets Now Available From APC

Dec 08, 2021 • HardwareNewsDigital TransformationRugged laptopsrugged mobile devicesdurabookEMEA

Durabook is delighted to announce a new distribution agreement with APC Technology Group.

Durabook and IPC2U Sign Distribution Agreement

Dec 06, 2021 • HardwareNewslogic instrumentsRugged laptopsrugged mobile devicesdurabookEMEA

Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is now available directly to both IPC2U customers as well as to the resellers of IPC2U.

Defeated by Data? How Streamlining Your Fleet Management Can Save You Much More Than Time

Nov 30, 2021 • NewsdeliveryfleeteCommerceCovid-19Managing the Mobile WorkforceEMEAVIMCAR

In this article for Field Service News, Sami Eric, UK Country Manager at Vimcar, discusses the benefits of digitalisation in fleet management.

Ericsson Launches Intelligent Automation Platform for Smarter Networks

Nov 24, 2021 • NewsArtificial intelligenceAutomationEricssonTelecommunicationsEMEA

Ericsson (NASDAQ: ERIC) is launching its Intelligent Automation Platform, a service management and orchestration product which enables any mobile network to be intelligently automated.

Help Lightning Acquires Fieldbit

Nov 22, 2021 • NewsAugmented RealityRemote AssistanceDigital TransformationFieldBitHelp LightningEMEA

Help Lightning, the leading provider of remote visual assistance software, announced today the acquisition of Fieldbit, an augmented reality-enabled platform known for its innovative knowledge sharing, remote collaboration and workflow automation...

FUJIFILM Healthcare Europe Deploys ServiceMax To Support Outcome-Based Medical Solutions

Nov 18, 2021 • NewsDigital TransformationhealthcareservicemaxEMEAFUJIFILM

ServiceMax, Inc., a leader in asset-centric field service management, has announced that FUJIFILM Healthcare Europe has selected and deployed ServiceMax’s field service management platform for the digitization of its service operations in Europe.

State of the Field Service Sector

Nov 15, 2021 • NewsBigChangeLeadership and StrategyEMEAfield service industryField Service Expo

During our Field Service Expo, which took place in Birmingham on 27th and 28th of October, BigChange held a presentation discussing the findings of a major research project that the company has conducted about the state of UK's field service sector.

ADTANCE Delivers Industrial Customer Service Solution for Microsoft Teams

Nov 08, 2021 • NewsLive video streamingMicrosoftDigital TransformationEMEACustomer ServiceADTANCE

ADTANCE, a leading international After-Sales Service technology platform provider for manufactures, industrial companies and mechanical engineering organizations, announced the integration of ADTANCE Smart Services with Microsoft Teams, providing...

Customer Service 2.0

Nov 04, 2021 • FeaturesWhite PaperBigChangeCovid-19Leadership and StrategyEMEAcustomer experienceCustomer Service

In this final feature from a recent white paper published by BigChange, we explain why businesses are increasingly looking at customer experiences as a new source of competitive advantage.

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