The cyber landscape is constantly evolving; that’s why organisations across every sector need reliable, cutting-edge devices that can keep pace.

Durabook trusts Microsoft Windows to deliver an OS platform that meets the most stringent security and enterprise management requirements while providing those controls in a transparent way to the end user, enhancing and improving productivity.

POWERFUL MARKET LEADER IN DIGITAL TRANSFORMATION

Microsoft is committed to delivering innovation. Its comprehensive technology stack can be leveraged to create solutions that are relevant to today’s demanding and rapidly evolving industry needs, redefining business models to deliver real value. AI-powered insights enable faster decisions and actions that deliver reliable and predictable performance improvements.Durabook’s Windows-based tablets use cutting-edge CPUs, while the Windows platform was designed to evolve and exceed its previous generation in computing power, performance, functionality and versatility, from off-line age to today’s internet era. Windows OS has evolved so much that it can be found on mainframe data centers, cloud servers, industry-specific professional and corporate office workstations, personal and portable computers and edge computing devices. None of this could be achieved without the fundamental element - computing power.

COMPLIANCE EXPERTISE

Durabook knows that compliance is a continuous process, that’s why Microsoft’s solutions provide an end-to-end differentiated set of values to help customers:

• Intelligently protect and govern data anywhere it lives

• Identify and remediate critical insider risks;

• Quickly investigate and respond with relevant data

• Simplify and automate risk assessments.

Today, Microsoft is the only major cloud provider that provides customers with in-depth security, compliance (regulatory, audit, litigation, etc.), and privacy information, to assess the Microsoft Cloud with the Services Trust Portal (STP).

security specialists

Microsoft is committed to investing in privacy and control, compliance and transparency, and especially those features that matter the most to its customers, such as compliance certifications and best-in-class encryption.In today’s “zero-trust environment”, Microsoft enables businesses to protect data and keep it within their control by implementing industry-leading identity, security and compliance functionality to:

• Provide security and data privacy in the trusted Microsoft Cloud;

• Grant user access that allows only the levels of information required to do their jobs;

• Meet strict industry and governmental regulations for organizational and customer data privacy.

MULTI-TASKING CAPABILITIES

Windows OS is set apart from others by its multi-window and multi-tasking capability. Multi-tasking is most effective when multiple apps can be on the tablet screen at the same time, so Windows OS is designed to simultaneously perform multiple complex calculations in one computing cycle. Having sight of multiple windows at the same time allows more tasks to be performed at once, boosts efficiency. In addition, the introduction of high-definition hardware video output, such as Display port and HDMI port, allows Windows platform users to connect multiple external displays to mirror or expand their desktop workspace. Combining these features creates a powerful and versatile platform that greatly enhances user experiences and productivity across every working environment.

flexible, tailored solutions

Beyond Durabook’s own product range, Windows 10 Pro comes pre-installed on the world’s largest selection of business devices from leading manufacturers. These devices can meet the most exacting standards in performance, security, design and experience. For example, modern devices are cloud-ready and activate Windows 10 Pro features like longer battery life, fast WiFi, and better video conferencing for seamless functionality.

Windows-based tablets can run apps similar to those on PCs, making working and sharing files between the devices a seamless user experience. In addition, these tablets are renowned for their ‘Plug and Play’ capabilities. Whether in an office, manufacturing facility or in the field, the user can simply plug in expansion devices such as external monitors and detachable keyboards, to convert their device into a mini-PC system so they can perform their desired job function with ease.

More options are also presented to the enterprise regarding accessories, meaning greater cost flexibility. For example, users can customise R11 by installing different expansion modules suitable for unique field requirements. It features a host of integrated data-capture modules to retrieve and transmit information on the move. Optional features include RJ45, RFID reader, smart card reader, RFID reader and Magnet Strip Reader. This is just one example of how Durabook’s Windows-based devices can offer infinite possibilities in providing a total solution for every industry.

For more information: www.durabook.com/en/durabook-and-microsoft-windows-the-ultimate-partnership/

---

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Find out more about Durabook @ www.durabook.com/
• Read more about Durabook on Field Service News @ www.fieldservicenews.com/all-about-durabook
• Learn more about Durabook and Microsoft Windows @ www.durabook.com/durabook-and-microsoft/
• Follow Durabook on Twitter @ twitter.com/Durabook
• Follow Durabook on LinkedIn @ www.linkedin.com/company/durabook/

Durabook is delighted to announce a new distribution agreement with APC Technology Group.

The distribution partnership complements APC’s existing line up of ruggedised and Mil-STD computing solutions, which include displays, laptops, tablets, networking solutions and embedded boards. In addition to front-end systems, APC also supply Mil-STD components with design-in support - ranging from power conversion solutions, semiconductors and optoelectronics to RF and Microwave components and precision test equipment.

APC and DURABOOK offers customers access to the latest systems and technologies to provide a seamless and reliable service.

For more extensively customised products, APC’s team of defence-grade computing specialists can assist customers with creating bespoke solutions. From boards, displays to chassis, DURABOOK and APC can build to your requirements quickly and economically.

Fred Kao, CEO for DURABOOK commented: “DURABOOK is delighted to announce this new partnership with APC Technology Group. Our rugged laptops are designed to deliver an unrivalled performance in the most challenging environments, and we are confident that APC is the perfect partner to promote this offering. In addition, this collaboration will enable us to fulfil growing demand and opens up new market opportunities.”

Mark Broadhead, APC’s Sales Director said of the agreement:

"This partnership provides our UK military customer base with an outstanding opportunity to source high-performance computer systems. Also suitable for other blue light applications, such as the emergency response services, it ensures people on the frontline can carry out their roles protecting the public with the right tools to do so in what is increasingly becoming a connected, mobile world.

For more information or to register as a partner visit: www.partners.durabook.com/register.

---

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Find out more about Durabook @ www.durabook.com/
• Read more about Durabook on Field Service News @ www.fieldservicenews.com/all-about-durabook
• Learn more about APC Technology Group @ apcplc.com
• Follow Durabook on Twitter @ twitter.com/Durabook
• Follow Durabook on LinkedIn @ www.linkedin.com/company/durabook/

Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is now available directly to both IPC2U customers as well as to the resellers of IPC2U.

This means that IPC2U’s partners and customers across various industries, from logistics, forestry and energy, right up to the public sector and the military, will receive the most up-to-date and highly customized solutions for their individual requirements.

the agreement will help durabook and ipc2u further expand their market presence

For IPC2U, the signing of this agreement is yet another important step towards expanding its already diverse client services in the field of industrial computers. The service portfolio of IPC2U is highly varied, ranging from consulting to distribution and ultimately sales of dedicated embedded computer systems, panel PCs and networking equipment, to joint planning of complex projects.

“With Durabook`s rugged notebooks and tablets from Twinhead, we have included an innovative addition to our product portfolio, which perfectly reflects the requirements in the mobile rugged sector. Durabook’s many years of expertise and know-how offers us tailor-made solutions that we can now make available directly to our customers,” says Jens M. Güßregen, Director of Sales and Development at IPC2U.

Kevin Wang, Business Development Manager at Twinhead, also emphasizes the importance of the connection: “By cooperating with IPC2U, we are gaining an extremely important resource in the IT channel and can now make our successful, rugged solutions available to an even larger group of customers. IPC2U offers all the prerequisites to further expand our market presence.”

For more information or to register as a partner visit: www.partners.durabook.com/register.

---

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Find out more about Durabook @ www.durabook.com/
• Read more about Durabook on Field Service News @ www.fieldservicenews.com/all-about-durabook
• Learn more about IPC2U @ https://ipc2u.com/
• Follow Durabook on Twitter @ twitter.com/Durabook
• Follow Durabook on LinkedIn @ www.linkedin.com/company/durabook/

Durabook, the global rugged mobile solutions brand owned by Twinhead International Corporation, will partner with Logic Instrument - Distributor for France - at Milipol, taking place from 19th to 22nd October in Paris

The technology specialist will be showcasing its full range of rugged mobile devices, built specifically for the defence sector, on Stand 5L105, Hall 5A.

Durabook’s range of rugged mobile devices supports defence operations from the front line to assist a range of mission critical tasks

“Military and defence organisations around the world are embracing automation and digital transformation strategies to drive efficiencies, and improvements in operations, decision-making, safety and security - and rugged technology is core to this,” said Twinhead CEO Fred Kao. “As technology evolves, Durabook ensures that organisations can keep pace and adopt cutting-edge innovations by building in as much flexibility and options for expansion as possible into every single device - far beyond that of any other rugged products on the market today.”

“Milipol is one of the leading events for homeland security and safety, so we are proud to have the opportunity to showcase our product range to key stakeholders across the decision-making chain and deliver the brand and its capabilities to new global audiences.”

Durabook’s range of rugged mobile devices supports defence operations from the front line, in-vehicle and in the control centre to assist a range of mission critical tasks. The devices pack in more processing power to handle data-intensive tasks, like geographic mapping, have round-the-clock battery power, and support military standard security and encryption requirements.

For more information, visit www.durabook.com.

---

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Find out more about Durabook @ www.durabook.com/
• Read more about Durabook on Field Service News @ www.fieldservicenews.com/all-about-durabook
• Learn more about Logic Instrument @ https://logic-instrument.com/en/
• Follow Durabook on Twitter @ twitter.com/Durabook
• Follow Durabook on LinkedIn @ www.linkedin.com/company/durabook/

Research by Zebra indicates firms will increase use of rugged devices in next five years.

The use of rugged mobile devices will increase significantly amongst field service providers over the next five years, a study has revealed.

 

Study shows Rugged Computers will remain key to field service management

Research by Zebra has found rugged tablets and rugged smartphones will be the most prevalent type of enterprise device for service companies globally.

The study surveyed 1,200 key decision makers across the telecommunications, manufacturing, construction, mining and agricultural industries revealing 93 per cent of those surveyed will adopt rugged mobile devices by 2025.

Currently, 76 per cent of service providers use mobile devices instead of laptops and 86 per cent agreed that the advent of faster 4G and 5G networks will influence investment in technologies, with nine in ten providers indicating they intend to specifically utilise remote monitoring and reporting.

Alex Cooper, Director of Government and Critical Field Service Technologies at Zebra Technologies says rugged devices will form a key part of service strategy going forward. "With increased focus on streamlining workflows and getting tasks done right the first time, service providers in the telecommunications and technical industries are increasingly, equipping their front-line workers with mobile technologies," he said. "Faster mobile connectivity, combined with purpose-built rugged devices and advanced applications, will enable enterprises to keep essential services uninterrupted, safe and efficient."

The research is very much in line with the findings of previous research by fieldservicenews.com that also identified the crucial role that rugged hardware continues to play in field service management. The essential mission-critical nature of field service delivery demands that we empower our field service engineers and technicians with the tools that can allow them to meet the ever-increasing demands of both customers and the boardroom.

While in some environments consumer grade devices may be suitable, the truth remains that the durability, additional battery life and enterprise level security that is baked into rugged tablets, laptops and smart phones makes rugged the pragmatic choice for field service organisations. 

Field service companies tempted by low-priced consumer mobile devices should focus on Total Cost of Ownership, says Peter Molyneux, UK President, Getac, the  rugged laptop, tablets and handheld manufacturer.

The more numbers after the £ sign, the greater the likelihood of the specifier or procurement team to switch off to the technology - but it's a switch-off that could result in a significant unplanned-for cost rather than the planned expected saving.

The challenge facing all technology providers - as public sector strips costs to the bone, and business, still nervous about the economy, caps technology budgets - is breaking customers' focus on the short-term bottom line.

Take the single day on which a purchase is made of maybe several hundred consumer-based tablets in ruggedised cases for field service use - many procurement departments will likely believe it's a discounted deal well done. But three years on, that consumer-based equipment will have cost far more than forecast in comparison to initially more expensive purpose-designed and -made rugged tablets or laptops.”

It's an awkward fact that many buyers of technology - tablets or laptops - don't have the detailed knowledge of the field performance differences between a built-for-purpose rugged unit, and a consumer-based unit with a protective case.

But some technologies can look the part but fail to deliver. We have seen consumer-market brand technology failures of up to 30% a year when used in punishing, critical working environments similar to those experienced by both public and private sector organisations and businesses - and there's inevitably an unexpected and unplanned-for cost associated with failure.

 

There are some good consumer products working well in lighter-duty business and emergency service applications, but consumer technology is simply not designed for the daily demands of specifically critical working environments experienced by field service sectors.

The issue is that while rugged technology is a longer-term investment, business and public sector alike are understandably taking a short-term view on spending based on their currently extremely tight budgets.

However, there's a core of businesses and public sector bodies who have had their epiphany and realised that total cost of ownership of rugged computers is lower than consumer-based over the field life. However, there is also a surprising number of businesses and organisations who still buy outright rather than lease – with leasing offering reduced total cost and monthly cost against capex.

Estimation of total cost of ownership of consumer technology in critical working environments should be based on the expected working life of the device chosen - typically three years. This needs to include both the direct costs of purchase and the indirect costs of service and support. Longevity of supply and support of the device in the field must also be taken into consideration: consumer technology refreshes every six to eight months and therefore may not be supported across the duration of the project.

A consumer-market tablet cost of £550 including a 'rugged' case would typically return an annual field failure level of 25%, and possibly more, when used in demanding working environments. A purpose-built rugged tablet will cost £1,500 with a three-year warranty and support package, and have an expected field failure rate sub-3% over that three years. That's three times or so the initial cost, but a significant improvement on operational life expectancy, and minimum down-time in the field.

Rugged equipment isn't just more resilient but has features not available in consumer-facing products – high performance RF antennas and accurate GPS, and a higher level of integration, for example a 1/2D bar code reader.

In practice, that means downloading data faster or maintaining network connection in areas where consumer-based technology will not. It can mean finding the location of equipment needing attention faster and more accurately.

Operational efficiency and true mobility is delivered by a built-for-purpose feature set of which ruggedisation is just one component.

We speak from experience: we regularly support customer field trials and business case completion to ensure understanding of the total cost of ownership and return on investment in rugged technology versus consumer products.

There are two issues when it comes to using technology in the field: does it have the features and technical capability to allow a field service professional to do their job, but, crucially, does it have the resilience to keep working in sometimes extremely hostile environments? The fact is that even good consumer-market tablets and laptops, even if they are in toughened cases, will fail to perform in a demanding working environment.

Purpose-built rugged technology, such as produced by Getac, has features designed specifically for harsh environments. Not only does it survive drops, impacts and exposure to liquids, but it has performance - and the service and support infrastructure - which is simply not readily available on consumer technology.

 

---

 

Be social and share this feature