AUTHOR ARCHIVES: Kris Oldland

Logic Instrument, manufacturer of rugged mobile computers extend its range of the already widely accepted professional Fieldbook tablets with a new model that combines ruggedness, lightweight and unique functionalities offering multiple uses in industrial environments. Its 12.2-inch format ensures great display comfort that is vital for specialists in the fields of automation, automotive, construction or service technicians across all industries.

 The “cross-usage” Fieldbook combines the functionalities of a laptop and a tablet: a large screen, a full-sized, detachable keyboard, mobility and a variety of interfaces – all this considering its reduced weight and increased flexibility.

“This cross-usage tablet represents a new step in the evolution of Logic Instrument’s product range. It allows us to position ourselves in new markets with a device that is 50% lighter and fully rugged, for application in harsh industrial environments,” says Loïc Poirier, CEO of Logic Instrument.

Big Screen with Full HD Resolution

The 12,2-inch screen with 1920x1200 pixels displays all the details even of complex applications, GIS maps or large spreadsheets. The IPS technology allows for wide viewing angles with high contrast and good color reproduction. At the same time, the screen is protected from scratches and drops by Corning’s Gorilla® Glass. Data input can be made either with fingers, even on a wet surface or with gloves on, as well as with the attachable keyboard.

Long-life Battery

The Fieldbook K122 is powered by a 13,000mAh battery that keeps the device running for more than a normal working day. And if necessary, the user can easily replace the battery without needing specific tools.

Well Balanced

Powered by an Intel x5-Z8350 quad-core processor, the Fieldbook K122 achieves great performance combined with low power consumption. The standard version already has 4GB of RAM and 128GB storage, which can be extended by a micro SD card. An integrated WWAN module offers mobile broadband up to 4G/LTE speed. Also integrated are dual-band WiFi and an uBlox GPS module. Two USB type-A, one type-C, HDMI, Gigabit-LAN and up to two serial interfaces are available for wired connections.

A Fieldbook Loyal to Its Principles

Straight from the line of the Fieldbook, this K122 model does not deviate from the rule that has made the success of this equipment for many years: ruggedness, performance and versatility at the best price. Thanks to its hardened design, the K122 resists dust, water (IP65), drops as well as high and low temperatures. This ruggedness makes the Fieldbook K122 the ideal companion in all environments, even the most hostile.

The Fieldbook K122 will be available from February 2017 at a MSRP of 1598€.

 

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Stephen Wilson, CMO, eBecs provides some key advice on making sure you select the right software provide to meet your needs when making the important decision to invest in Field Service Management software...

Choosing the right field service software is an important decision, as it has real, long-term effects on your business’ profitability and customer retention. So taking the initial time invest to understand your options and how they will improve efficiency, information, and communication sets you up for long-term success. You’re investing time and money into a product and so, in turn it should also save you time and money. There are questions you should ask and key issues you want to investigate as you compare vendors.

Development Costs

Oftentimes vendors will have a base product that provides your business with the basic tools to automate and store information. It’s the additional add-ons and customisation that starts to increase the initial set-up fee or monthly subscription fee. These costs are not always apparent when simply looking at a list of features.

It’s important to understand what features will incur additional costs, and whether or not you need them. While certain features may appear to increase productivity, reduce frustrations, etc. you need to know if the ROI is going to justify the cost.

Implementation Time

How soon can the system be up and running? If you’re working with a vendor who is building your application from the ground up, while being white-labelled and built to fit exactly your needs, development time can be up to a year. Meaning your ROI is a long way out and you may find that your business needs will change during that time.

A system built using a plug-and-play model tends to have shorter implementation time, and allows for those initial building blocks to be built upon, adding customised features as needed.

Mobile Applications

When building enterprise grade mobile applications there are some very key differences between the coding of a web application and a mobile application. What works on a desktop, doesn’t necessary translate to a mobile device. Performance, security, and features can all be affected.

Ask vendors what they use to build mobile apps;, if they say HTML5 they’re not going to be the right solution for you. Native apps provide a stronger, more dependable solution, especially for field service techs who are consistently on the road and rely on the app to manage client calls.

Third-Party Integrations

The ability to integrate with third-party applications is key. There is no solution that does absolutely everything a business needs. From a customer facing website, to a CRM, to payment processing. There are applications that will need to be integrated with your field service solution. Find out how the vendor handles third-party integrations. Are there limitations on what can be integrated?

Security

Consider all the different employees in your business. Do they have different access to different information? Does the vendor’s solution handle multiple roles and access permissions? You may need this on both a group and individual level and so the system needs to be flexible. Make sure you know what types of permission levels you need and what is possible.

Automated Routing

A key feature of many field service software solutions is the ability to automatically generate routes for techs, scheduling their service calls in the most efficient manner (to save time wasted between calls and the distance a technician has to drive). Automation can have big benefits, freeing up employees to do other tasks, but you want to ensure that the automation is creating the most efficient solution, and that it’s easy for a human to step in and make adjustments to the schedule board when necessary.

Also, take a look at the scalability of the solution. As your business grows and you add more technicians or additional jobs into the system you want to ensure that it runs as quickly as it did before. The ability for the system to update in seconds as opposed to minutes is important in ensuring that techs have the most up-to-date information.

Start making strategic lists

Before speaking to vendors, build a checklist of features: the needs and nice to haves.

Create a long list of vendors to ensure you are properly evaluating all your options. Then address your needs first so that you can eliminate any vendor that isn’t going to be able to provide you with a solution that will make your business run smoother and more efficiently.

The nice to haves can help you compare overall cost of working with one particular vendor over the other. When you’ve narrowed you’re your long list to 3-5 potential vendors, then use your checklist to compare each individual feature/benefit.

Your field service management vendor is going to be a long term investment, so you want a partner that will grow with you and provide you with the best possible solution for your needs.

If you would you like to learn how the right vendor and field service solution can help you grow your business, by better managing your customer’s changing expectations and still deliver high customer satisfaction, sign up for the January 31 live webinar here

Heating engineers across the UK will enjoy a new, updated version of PartsArena Pro from January 2017 as creator, Infomill rolls out its latest improvements to the leading source of heating parts and technical data to over 2,600 licensed users.

With the ability to access the app offline on iOS, Android and Windows, PartsArena Pro has fast become an essential efficiency tool for heating engineers whilst out in the field. Instant access to technical manuals, part imagery, interactive exploded views, parts codes and a stockist locator helps engineers to reduce time on-site and improve the first time fix rate by ensuring much more accurate parts ordering.

The system is being used by heating companies including larger organisations and SME’s to enhance customer service and cut cost on site. Many engineers are benefitting from integration with their field management systems, enabling automated parts ordering.

The January update of PartsArena Pro will see many improvements and enhancements, often developed from valuable user feedback. These include:

• A new user interface with dropdown menu replacing tabs
•  One-time log-in account for activation
• Manually add notes to an appliance or part for handy reminders
• Create a Favourites list of appliances and parts for swift access
• Quick access to recently viewed parts and documents
• Copy part codes to a clipboard to paste into external documents
• Automated feedback forms as part of the help and support available
• Full on-screen help throughout the app

 Jonathan Ralphs, Managing Director, Infomill commented on the update saying “We’re very proud of our market-leading app that continues to provide huge efficiency benefits for heating engineers nationwide. Forever wishing to keep PartsArena Pro cutting-edge, we have a highly skilled team that reviews all user feedback in addition to technological advances, to understand how we can make this invaluable app even more effective and intuitive to use. The result being that this updated version will certainly enhance service performance every single day."

PartsArena Pro is increasingly being integrated into field service management systems to offer efficiencies at every level coupled with a better customer experience. A recent example concerned field service management company Aeromark working with Infomill and Plumb & Parts Center to deliver a brand new, fully integrated system for use by Swale Heating; a ground-breaking USP for this heating company.

 

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Tesseract’s service management software is about to be put to extremely good use. BCAS Biomedical Services Ltd (BCAS Biomed) will use it to more effectively manage thousands of life-critical devices for hospitals, healthcare professionals and the emergency services.

BCAS Biomed is a leading UK provider of Managed Equipment Services for the medical sector, maintaining everything from ventilators to defibrillators to ultrasound machines. Its current medical-sector-specific management software tells BCAS Biomed what assets need servicing and when, and also manages the scheduling. However, BCAS Biomed’s recent growth has highlighted some limitations, as well as the need for a mobile working solution for the field service engineering team.

“With some of our hospital contracts, we’re literally managing thousands of assets,” says Steve Dampier, Operations Director for BCAS Biomed. “Because these are life-critical devices, compliance is of the utmost importance. We chose Tesseract because their asset management software will help us track the history of the equipment more efficiently. They also offer local support, which is really useful for us.”

 

BCAS Biomed will be incorporating Tesseract’s Diary Assist and Remote Engineer Access (REA) modules in an effort to cut out delays, improve visibility and go paperless. Diary Assist will be used to schedule planned maintenance, replacing the company’s manual diary. REA will allow engineers to create and submit digital worksheets in real-time, rather than having to handwrite service reports and post them in.

Steve says, “Tesseract has much more functionality and longevity than the sector-specific system we have now. There are so many layers to the Tesseract system, so much scope for flexibility. It’s basically future-proof.”

 

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rapidBizApps has announced the launch of SunSight, a new field service management software for Solar energy providers. The software was built for solar installers to gather field data digitally, streamline business workflows and do more installations.

With SunSight, Solar installer companies can now maximise productivity of field workers, maximise their vendor time utilisation, save time and convert overhead costs into profits.

“While the potential for green energy is immense in the United States, many Solar companies are faced with challenges of overhead costs that does not allow them to fully tap into the potential of Solar growth.”

“With SunSight, solar companies can shorten the time it takes to get data from the field and quicken business operations. This translates to faster project delivery, more installations per month and more profit per project,” said Satish Penmetsa, CEO of rapidBizApps.

Designed for ground staff, operations managers, project managers and members in the field service management organisation, SunSight features project portfolio management, digital field data collection and a one-tap approval system to make time consuming tasks faster than ever before. Managers can also create their own custom forms to collect data of their choice. More importantly, Solar projects can be managed even when on the move.

 

Project and Business stakeholders can get an instant snapshot of all business activity to stay updated whenever any activity is made on a project. SunSight can be connected to an analytics platform of choice to receive actionable insights that can help transform the way projects and field services are managed.

“Solar companies now have the power to deliver projects faster and bring in the Solar revolution. SunSight is designed to handle the hassles of field service management, data collection and project management while industry professionals can focus on field service innovation and delivering value to customers,” adds Satish.

SunSight is built for a workforce using the Android, iPhone or iPad devices. SunSight is also fully cloud-based which means the software can be accessed on any computer with an internet connection and a modern internet browser.

All data is safely and securely stored on the cloud with cutting-edge technology to protect information and customer privacy. SunSight also adds integration with CRM and ERP systems making it a fully integrated solution for Solar Providers. Since the software is cloud-based, it is constantly updated with newer features that are instantly available to anyone using it.

 

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According to a new research report by Berg Insight, the number of telematics service subscribers using embedded systems will grow at a compound annual growth rate (CAGR) of 36.4 percent from 26.5 million subscribers at the end of 2015 to 170.2 million subscribers at the end of 2021. Moreover, Berg Insight forecasts that shipments of embedded car OEM telematics systems worldwide will grow from almost 13.8 million units in 2015 at a CAGR of over 25.1 percent to reach 52.8 million units in 2021. In Europe, uptake will increase rapidly due to the eCall initiative in the EU and ERA-GLONASS in the Eurasian Customs Union, scheduled to be fully implemented in 2018 and 2017 respectively.

Connected car services have evolved from being a differentiating factor to a common feature with a high attach rate among the premium car brands and are rapidly becoming increasingly common in mid-range vehicles. GM’s OnStar was launched 20 years ago and is today the market leader worldwide with more than 7.0 million paying subscribers and well above 10.0 million active users in total. BMW includes telematics hardware as a standard feature on all its cars sold in 43 markets worldwide and has the second largest user base with 3.4 million equipped vehicles. PSA is in third place and manages 1.8 million connected vehicles in Europe.

 

“Carmakers and car owners are starting to see the benefits of connected car services as a growing number of new vehicles are equipped with the technology”, said Jonas Wennermark, IoT/M2M Analyst at Berg Insight. However, the really exciting development will happen when we move from telematics services as an add-on to actually design a vehicle with connectivity in mind. Starting with Tesla, several car makers have introduced vehicles with large dashboard touchscreens and the ability to receive Over-the-Air updates. “We have also seen Volvo and Bentley launch interesting concierge services for the premium segment, such as fuel-delivery to the customer’s vehicle”, added Mr Wennermark.

 

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Click here to download report brochure: The Global Automotive OEM Telematics Market

 

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In the video below Tash Quinn, Product Manager with eBecs gives us an overview of what we can expect from their latest webinar being held on the 31st January 2017.

The webinar will cover:

• Ensure that your field service technicians are prepared with the right information and equipment to get the job done right the first time, on time.
• Create efficiencies so that more work orders can be completed with more satisfied customers, allowing your business to grow.
• Forge lasting and trusted customer relationships, building new business through positive word of mouth recommendations.

 

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http://ebecs.wistia.com/medias/ozk3pu81s8?embedType=async&videoFoam=true&videoWidth=640

 

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To join this webinar click here for the registration page

 

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After a decade of building a solid reputation as a management consultancy specialising in mobile workforce management, Leadent recently announced a new string to their bow - Leadent Service Cloud. It’s a bold step to move from consultant to solution vendor, so Kris Oldland caught up with Alastair Clifford-Jones, CEO of Leadent to find out more about both the new solution and why they felt it was right for them to bring their own offering to the table...

Having built a successful business as a specialist mobile workforce consultancy delivering successful Field Service Management (FSM) solutions based on technologies such as ClickSoftware, Leadent is a name reasonably well known within the field service sector - particularly within their home shores of the UK. Indeed, CEO Alastair Clifford Jones is a man that should be familiar to Field Service News readers as an occasional FSN columnist and member of our inaugural #FSN20 list of key industry influencers back in 2015.

However, as many readers may have noticed across the last few months a new Leadent brand, Leadent Service Cloud has appeared alongside the original Leadent offering - it appears that Clifford-Jones and his team have decided to take all they know when it comes to implementing other vendor’s solutions and launched a solution of their own.

Well, that’s half-right. Leadent Service Cloud is in fact essentially Oracle Field Service Cloud with additional other solutions tailored to specific vertical needs included which Leadent have identified dependent on their expertise specific vertical markets.

The key USP however, is that Leadent Service Cloud also draws on the experience Leadent have in implementation and so they are able to work to incredibly short implementation times of just a few weeks - not bad for a cutting edge solution that incorporates other vertical specific requirements you may have.

“The idea is that Leadent will be able to advise what other products would also benefit a field service organisation that can be plugged into the Oracle suite via the Cloud,” Clifford-Jones explains.

“The reason we will ‘bolt on’ other products into the solution is that we will then take what we see as best-in-class for different size of businesses, or different industries etc - and we can then start to adopt a portfolio approach to field service clouds.”

 

It’s quite a dramatic addition to their existing business so I was curious to understand if this was something that had been planned for some time - was it the classic case of an overnight success story that took ten years to put together, or was it more a case of everything just falling into place at the right time?

“Basically we already had many clients talking to us through the consultancy side of the business, where we are quite heavily involved in software evaluation and various other things,” Clifford-Jones begins.

“We’ve always done the large scale implementations - and with Oracle Field Service we had begun doing all their training - we do all the training for the Global Partners. From that we felt there was a really good opportunity for us to combine our understanding of the industry and our understanding of processes, plus we really understand product implementation - you put those together and you can start to do really rapid implementations.”

In addition to this evident skill-set that Clifford-Jones identified within his own team, there was also the market pull of the Cloud. As we saw in our own recent research into Cloud based FSM solutions, not only is adoption of the Cloud  increasing at a greater speed than ever before, but also amongst those companies still using an on-premise system the majority are considering a Cloud based solution when they next overhaul their existing solution. This is something Clifford-Jones has identified within the market also.

“I think there is a huge demand from the technology perspective with people wanting to put things in the Cloud,” he comments “But also from a cash-flow perspective, people are looking much more at a SaaS model. What we are offering is the ability to deliver enterprise grade field service management software at a relatively cheap price.”

 

“Because everything is implemented via templates we can get people set up and running within four to six weeks and the implementation costs are all rolled into the monthly fee so there is no upfront CAPEX fee,” he continues “it just seemed a logical progression with us bolting on the consulting part of the business with the technology part of our business - especially with the backdrop of changing customer requirements and changing customer demands.”

However, whilst some demands are changing as the power of Cloud computing starts to gain resonance amongst field service organisations, other demands remain the same, even across disparate verticals - and it is here where the experience embedded within Leadent Solutions comes to the fore.

“As we work with more and more companies from different industries what we’ve found is that in reality field service really is a straight horizontal process that is undertaken the same in almost all industries.” Clifford-Jones explains.

“The big challenge companies have had in the past is that so many implementations were about reimplementing existing processes with new technology and that’s kind of failed.”

“So if you can go in and say these are the best practices and processes you should be using - and redesign the organisation to fit those processes that allows for truly rapid implementations. In terms of industry specifics there are then certain tools that various industries will then want to use, such as GIS, and these can be simply bolted on, as required”

And perhaps here lies the rub - as an organisation known as a consultancy rather than a software vendor, Leadent are more used to putting such questions to their clients, and similarly their clients and prospects may be more open to such a conversation also - it would be a much tougher sell from a software house to convince a company to change their workflow. The more cynical amongst us thinking that they are perhaps just trying to get us to adapt to their software because either it is hard to customise or lacking in functionality.

Yet, when we hear the same advice from an impartial and authoritative consultancy then are we more likely to understand the logic of updating workflows and processes so they are in-line with the modern systems that are being used? Quite possibly - and the benefits of this approach are something Clifford Jones is fully aware of.

 

“When you’ve got processes that have been designed and they’ve worked and they’re proven already in your specific industry why reinvent them?” He asks

“You’ve already done that work and the thinking has already happened. It’s the heritage of consultancy, and dare I say it, our own rock solid understanding of how businesses work and their processes. This allows us to leverage the technology pretty easily as we approach projects always thinking about the business challenges and how we address these challenges - rather than going in to talk just about technology.”

“When you start to think about it much more as consulting led rather than technology led (even though technology is a huge part of it) you can have much more sensible conversations. You can start to challenge people a lot more about why they ought to use standard processes rather than reinvent processes, all because you really understand what it is they are ultimately trying to achieve.”

“I also think, given the number of clients in field service we’ve worked with over the course of the last ten years that we absolutely understand the challenges and the types of processes that are needed.”

Such a confident approach is of course understandable, Leadent have indeed worked with and delivered for some great high profile clients in the last decade. However, the flip-side of that coin is that having made the move from consultancy to software vendor their legitimacy as a consultancy could be diminished.

“It’s a very different dynamic, but that is why we’ve done it through a separate organisation.”

Clifford-Jones replies when I put this point to him.

“It’s run differently, the approach to clients is different to the consultancy approach and we will quite often rule ourselves out of the technology work if we are going into a consultancy appointment with a client. We don’t want to see consultancy as pre sales for technology.”

 

“Also, generally speaking the consultancy clients we are talking to have huge workforces and it’s not something that our version of Oracle Service Cloud would work for - we are looking at organisations that can have up to 250 field service engineers for Leadent Service Cloud.”

Of course, the Oracle Service Cloud can handle much bigger organisations (for example Virgin Media are one of their clients in the UK.) However, those kind of implementations are a lot more complex - you’re not going to get up and running with that in four weeks.” He adds.

Indeed, one of the many benefits of Cloud models is their scalability which in addition to the SaaS business model mentioned previously makes Cloud solutions perfect for small organisations.

With this in mind I was curious to see if there was a lower limit for Leadent Service Cloud also.

“I guess there is a lower limit because if you have a smaller number of engineers then you don’t need sophisticated technology to manage your workflow. So our view is that a lower limit would be around 25 to 30 engineers. The reality is that below that number, there are cheaper products that provide the functionality you need at that size,” admits Clifford-Jones honestly.

Indeed, this is the kind of answer that you would expect from a consultant, or even from a software vendor trying to adopt a consultative approach to their sales process - but this does lead us to an important question - how does Clifford Jones see his two separate businesses evolving? As a consultancy Leadent’s very strength, (i.e. being small and focussed enough to fully understand both their clients and the niche sector of field service in general), will also always be the biggest barrier for them in terms of rapid growth.

Yet various research sources including, Aberdeen, Service Council and Field Service News all identify that there is a sizeable chunk of the industry that are yet to adopt a FSM solution, whilst at the same time many other field service organisations are now in the situation where they need to upgrade creaking old legacy systems.

 

In short there is a lot more potential for quick wins that can fuel growth for Leadent’s technology business than there is for their consultancy business. Does this mean that Clifford Jones thinks ultimately Leadent will be more focussed on that area of the business, with the consultancy becoming a side show?

“In terms of revenues I think the Leadent Service Cloud will take off more but in terms of importance I think the consultancy business will always remain incredibly important to us as that is the part that gives us the knowledge that will allow us to accelerate the growth in Leadent Service Cloud,” he begins.

“In terms of the business, our vision is absolutely to maintain the consultancy business. We are doing more than ever in terms of market development on that side. The consultancy side of the business is set to grow by about 50% this year, so we are on a pretty good trajectory to grow that part of the business as well.”

Of course the other side to this story is that whilst this seems a great deal for Leadent - it is also sees Oracle gain wider access to the market as well. Given the recent release of Salesforce’s Field Service Lightning and Microsoft’s acquisition of FieldOne, both of which were of course preceded by IFS’s acquisition of Metrix and 360 Scheduling a few years back - there is a very distinct feeling that the market for FSM solutions is once again potentially going to be dominated by a smaller number of larger players rather than a wider pool of smaller, independent best-of-breed solutions.

I was keen to see if Clifford-Jones agreed with this sentiment and what it meant for the field service organisations that rely upon such technology.

“One of the things about the smaller players is that they tended to do well in areas where they could be price sensitive,” replies Clifford-Jones.

“I think one of the challenges that they will find is that implementation is becoming so much easier, you are able to implement products like Oracle Service Cloud in four weeks, and in the past that would have been one of the USPs of the smaller players perhaps.”

 

“It is also probably a similar case for Salesforce’s Field Service Lightning and, Microsoft Field Service as well - so I would see some of the smaller players currently coming under threat at the moment.”

“When you’re buying Software as a Service, your not having to invest in a whole lot of hardware, you’re not having to invest in a whole lot of things that you would have had to have done in the past if your were to implement ClickSoftware for example. And that is going to cause a challenge for some of the smaller players.”

Of course, one potential danger is that the FSM solution sector which has rapidly evolved in the last decade, could potentially be facing a period of stifled innovation as we get used to seeing just the same few faces around the table. However, Clifford-Jones believes that can be avoided if the big names pay attention to the partners within their ecosystem.

“I think that all depends on how they use their partner ecosystem,” he comments. “The big difference is that in the past a lot of these big guys have done technology for technology’s sake and they haven’t really understood what the business requirements were.”

“I do think this is one of the problems with larger organisations, especially when they are technology organisations - how do they get the real understanding of the business challenges?”

“I think what a lot of these big players need to do is think about their partner ecosystems and make sure that they take the input from that - because we understand where all the challenges are for field service businesses really easily -far more so than a software provider.”

 

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More than a quarter (27%) of transport professionals who attended the FTA Transport Manager events said they do not have the systems and technology in place to benefit from the DVSA’s Earned Recognition scheme; and a further 15% do not know if they have.

The survey findings are based on responses from more than 900 delegates who have been attending the conferences taking place up and down the country since September, finishing in Coventry this month.

The DVSA’s new Chief Executive Gareth Llewellyn confirmed in September that transport service providers will need technology in place to enable the sharing of information to take full advantage of the scheme, due for launch in 2017.

Hinging on next generation enforcement, operators will be able to achieve Earned Recognition status by sharing tachograph and maintenance data with the DVSA. Exemplar transport service providers would then not be engaged at the roadside, reducing delays and associated costs.

The survey also uncovered which technologies transport professionals feel make the biggest difference in supporting compliance; and how they gauge liability following an incident.

 

The majority (32%) felt that digital walk-around checks make the biggest difference for compliance, with driver hours visibility and alerting (24%) and remote digital tachograph download (15%) the second and third most influential technologies.

Meanwhile 66% said they use video, telematics or integrated telematics and video to gauge liability following an incident. Just over a quarter (26%) take their drivers’ word as the main source of evidence; and just 7% use an external accident investigation service.

“It’s great that almost half of those who responded at the FTA Transport Manager conferences have got the technologies and systems in place to take advantage of Earned recognition next year. But it still leaves a large proportion who aren’t sure, or know they aren’t ready,” said Matthew Hague, Executive Director – Product Strategy, Microlise. “I believe Earned Recognition will be a game changer for compliant operators – delivering a real competitive advantage for those that are ready.”

Existing Microlise fleet management solutions which can benefit operators with compliance include Remote Digital Tachograph Download, digital vehicle walk-around checks and tools to ensure optimum vehicle health and record keeping.

 

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