F-Secure discovers security flaw with the potential to turn hundreds of thousands of load balancers into beachheads for cyber attacks.
ARCHIVE FOR THE ‘news’ CATEGORY
Aug 28, 2019 • News • future of field service • Cyber Security • Security • F-secure
F-Secure discovers security flaw with the potential to turn hundreds of thousands of load balancers into beachheads for cyber attacks.
Cyber security provider F-Secure is advising organizations using F5 Networks’ BIG-IP load balancer, which is popular amongst governments, banks, and other large corporations, to address security issues in some common configurations of the product. Adversaries can exploit these insecurely configured load balancers to penetrate networks and perform a wide variety of attacks against organizations, or individuals using web services managed by a compromised device.
The security issue is present in the Tcl programming language that BIG-IP’s iRules (the feature that BIG-IP uses to direct incoming web traffic) are written in. Certain coding practices allow attackers to inject arbitrary Tcl commands which could be executed in the security context of the target Tcl script.
Adversaries that successfully exploit such insecurely configured iRules can use the compromised BIG-IP device as a beachhead to launch further attacks, resulting in a potentially severe breach for an organization. They could also intercept and manipulate web traffic, leading to the exposure of sensitive information, including authentication credentials and application secrets, as well as allowing the users of an organization’s web services to be targeted and attacked.
In some cases, exploiting a vulnerable system can be as simple as submitting a command or piece of code as part of a web request, that the technology will execute for the attacker. To make matters worse, there are cases where the compromised device will not record the adversaries’ actions, meaning there would be no evidence that an attack took place. In other cases, an attacker could delete logs that contain evidence of their post-exploit activities – severely hindering any incident investigations.
“This configuration issue is really quite severe because it’s stealthy enough for an attacker to get in, achieve a wide variety of objectives, and then cover their tracks. Plus, many organizations aren’t prepared to find or fix issues that are buried deep in software supply chains, which adds up to a potentially big security problem,” explains F-Secure Senior Security Consultant Christoffer Jerkeby. “Unless you know what to look for, it’s tough to foresee this problem occurring, and even harder to deal with in an actual attack.”
Jerkeby discovered over 300,000 active BIG-IP implementations on the internet during the course of his research, but due to methodological limitations, suspects the real number could be higher. Approximately 60 percent of the BIG-IP instances he found were in the United States.
The coding flaw and class of vulnerability is not novel and has been known, along with other command injection vulnerabilities in other popular languages, for some time. Not everyone using BIG-IP will be affected, but the load balancer’s popularity amongst banks, governments, and other entities that provide online services to large numbers of people, combined with the relative obscurity of the underlying security issues with Tcl, means any organization using BIG-IP needs to investigate and assess their exposure.
“Unless an organization has done an in-depth investigation of this technology, there’s a strong chance they’ve got this problem,” continues Jerkeby. “Even someone incredibly knowledgeable about security that works at a well-resourced company can make this mistake. So, spreading awareness about the issue is really important if we want to help organizations better protect themselves from a potential breach scenario.”
Aug 27, 2019 • Software & Apps • News • future of field service • Mining • Virtual Reality
Following a year of reclamation work to the pipeline and a restart of operations of their Brazilian Iron Ore asset Minas-Rio, Anglo American commissioned Reality Check to build a VR tour to show case the operational safety and efficiency of the asset to global investors and stakeholders.
Reality Check worked with Anglo American to build and augment 360° video and photo media creating a Virtual Reality tour of the Minas-Rio mining site in Minas Gerais state, the Pipeline reclamation site and Port Terminal in Rio de Janeiro state, covering over 500 kilometres.
Aug 26, 2019 • News • Hardware • IoT
IBASE, a provider of embedded products for IoT has released its AGS100T/AGS102T IoT gateways.
IBASE, a provider of embedded products for IoT has released its AGS100T/AGS102T IoT gateways.
Powered by Intel’s Apollo Lake Atom™ x7/x5 series, Pentium® N4200, and Celeron® N3350 SoCs, the systems enable seamless and secure data flow to the cloud in IoT-focused applications with enterprise-grade security, and easy manageability.
The AGS100T/AGS102T compact fanless platforms offer maximum reliability and longevity support, featuring wide-range operating temperature of up to -40°C ~ 70°C and dimensions of 160 x 110 x 44mm. Both models are suitable for space-constrained applications in harsh environments that require devices equipped with Trusted Platform Module (TPM) technology.
“Our AGS100T/AGS102T gateways come with an extra advanced security TPM 2.0 chip to provide a high level of hardware-based security,” said Wilson Lin, Director of IBASE Product Planning Department. “By using TPM together with Windows 10, these devices carry out cryptographic operations for access control and authentication. TPM enables integrity measurements during system boot and makes TPM-based key unavailable outside the TPM to prevent phishing attacks and authorization value guesses.”
The rugged AGS100T features 4GB DDR3L-1866 DO-DIMM, a 64GB MLC industrial-grade mSATA SSD, dual display ports (DVI-I and DisplayPort), 4x USB 3.0, 2x GbE, 2x COM, a DC-in terminal block for 9V~36V input and over/under/reverse voltage protection. Expansion is available with a full-size Mini PCI-E, a 2230 M.2 E-Key socket for WLAN & BT, a 3042 M.2 B-Key socket for WWAN & SSD, an mSATA socket (Mini PCI-E), and a 2242 M.2 B-Key socket for mSATA SSD. The AGS102T has two extra serial ports for COM3/COM4 and GPIO 4-in & 4-out multi-purpose interface.
Aug 23, 2019 • Management • News • future of field service • health and safety
British Safety Council welcomes regulator's guidance on working in hot weather and looks forward to its advice for outdoor employees working in polluted urban air.
British Safety Council welcomes regulator's guidance on working in hot weather and looks forward to its advice for outdoor employees working in polluted urban air.
The regulator in charge of implementing and enforcing UK health and safety legislation,The Health and Safety Executive (HSE) has issued advice on how to avoid overheating while working in hot conditions; a move welcomed by one of the UK's main safety groups.
Lawrence Waterman, Chairman of the British Safety Council, said: “The British Safety Council welcomes the HSE guidance on working in hot weather. However, similar guidance is needed in relation to outdoor workers who, as well as by heat, are affected by air pollution, particularly in Britain’s largest cities. They spend their working lives close to city traffic and pollution-emitting machinery.
“This issue is relevant not only today but for many years to come as weather in Britain appears to be permanently affected by climate change. Outdoor workers need to be protected from air pollution in hot weather more than any other group of workers. That’s why we need this advice now. We cannot fail them as we have done in relation to asbestos, which continues to cause harm and mount up the health bill.”
Outdoor workers are one of the most vulnerable professional groups in relation to air pollution. The findings of the recent trial conducted by the environmental charity Hubbub, monitoring air pollution exposure of people working or living in London, confirmed that outdoor workers are particularly affected by air pollution. For example, the site engineer at a construction site had air pollution exposure levels six times higher than that of the office worker. Of all the trial participants, the lorry driver had the highest overall exposure.
Furthermore, King’s College London, which draws on and analyses the data from the London Air Quality Network (LAQN), has recently reported that in hot weather the ozone levels in London are rising rapidly which has further adverse health implications.
Aug 22, 2019 • News • frost & sullivan • service supply chain • supply chain • report • Parts Pricing and Logistics
Frost & Sullivan’s latest analysis, Growth Opportunities in the Internet of Things-enabled Supply Chain Management Market, Forecast to 2024, reveals that end-to-end visibility, predictive analysis, transparency, and real-time insights are some of the benefits driving the adoption and implementation of Internet of Things (IoT) systems within the supply chain management (SCM) market. The trend toward IoT-enabled SCM is creating a convergence of disparate sets of providers and the rise of a new ecosystem that will have far-reaching benefits to users.
“Current supply chains will be reinvented as IoT-enabled systems allow unprecedented end-to-end visibility, remote tracking, and control,” said Deepali Sathe, Senior Industry Analyst at Frost & Sullivan. “The increase in automation will significantly improve accuracy of predictions and speed of execution.”
The research identifies market drivers and restraints, offers strategic recommendations, and forecasts IoT revenues in the digital supply-chain management sector until 2024. The research also lists a variety of use-case scenarios across the various segments in supply-chain management.
One of the biggest impacts of technology adoption on SCM has been the introduction of new business models. As data siloes diminish, customers can focus on the benefits that can be achieved as a result of improved end-to-end visibility, ability to remotely control devices, and automated processes.
Vendors offering IoT-enabled solutions can tap into new growth opportunities by:
• Focussing on increasing demand for IoT-enabled, multi-function robots and cobots;
• Investing in the development of sensors and tags required for connected devices;
• Offering strong, multi-layered cybersecurity solutions to tackle potential threats;
• Harnessing data using AI and ML technologies to enable solutions such as chatbots or smart home speakers;
• Meeting customer preference for XaaS business models such as platforms and sensors.
“Technologies such as blockchain can create better and faster processes and prevent fraud, while robotics will enhance automation and precision for greater accuracy.”
Aug 21, 2019 • News • fleetmatics • MIcrolise • fleet • telematics
Telematics and transport technology solutions provider Microlise, has launched Focus, a telematics solution, specifically designed for smaller fleets.
Telematics and transport technology solutions provider Microlise, has launched Focus, a telematics solution, specifically designed for smaller fleets.
Focus provides users with the tools needed to improve operational efficiency, maximise vehicle utilisation, reduce costs and environmental emissions, support drivers and improve safety and compliance outcomes. Optional add-ons include a multi-camera solution, incident analysis and a remote digital tachograph download.
“There are a number of telematics solutions on the market, but Focus is tailor-made for smaller fleets and provides users with usable data to support fleet utilisation, without flooding them with data they simply don’t need,” said Stephen Watson, Microlise Director of Product.
“Our aim is to make it possible for every fleet owner to deploy next generation telematics across any make and model of vehicle, including pre-Euro VI. With a warranty that extends for the life of the contract and our own manufactured units, plus the option to move seamlessly onto a larger fleet solution if required, Focus provides all the essential elements,” concluded Watson.
With an established reputation for innovation and collaboration, Microlise already provides telematics, real-time journey management and proof of delivery solutions to 14 of the UK’s 15 largest retailers as well as to JCB and MAN Truck & Bus UK.
Aug 20, 2019 • Software & Apps • News • connected devices • Software and Apps • parsable
New enterprise-class capabilities enable organizations to more easily design and improve digital workflows for deskless industrial workers, firm says.
New enterprise-class capabilities enable organizations to more easily design and improve digital workflows for deskless industrial workers, firm says.
Parsable’s enterprise-class, mobile-first Connected Worker Platform provides extremely granular visibility into human-led work done across industrial operations. The new enhancements make it significantly easier for industrial companies to increase user adoption and capture the critical data insights that are essential to successful continuous improvement and, ultimately, product and service excellence.The new features include:
• Applets for Systems – Companies can now easily connect Parsable with their overall operations environment by creating API integrations with other existing systems and Internet of Things (IoT) devices — like an enterprise resource planning (ERP) solution, manufacturing execution system (MES) or IoT-enabled sensor — or even developing new functionality within the Parsable platform.
Workflow tasks within the Parsable platform – like launching a job, adding steps to an active job or sending notifications – can also be automated using Applets, allowing end users to perform their jobs faster and with greater confidence.
• Input Triggers – Input Triggers make work execution more efficient and reduce confusion about what to do next if something unexpected occurs. Digital procedures can now be designed to dynamically change and respond to real-time inputs made by operators, based on simple “if/then” conditional rules.
For example, if an operator types in a temperature value that is out of an expected range, an Input Trigger can validate in real time whether it is an abnormal temperature reading, and then launch a different set of actions, such as automatically displaying an alert for the operator or sending an email to a supervisor.
• Enhanced Web Execution – Operators who access Parsable through a browser will now see new functionality in the Web Execution app, enabling them to perform their work more quickly and easily. They can make updates to active jobs, such as adding steps, step-groups and templates, as well as notify other users assigned to a step, with a single click.
• Navigation Redesign, Custom Colors in Mobile App – A new, streamlined navigation menu makes it easier for users to get things done within the platform and reinforces the company’s commitment to bringing consumer-grade, user-friendly design to the enterprise. Additionally, Parsable’s mobile app can now be customized with a company’s corporate colors to ensure brand continuity and improve reading clarity.
“Every day we think about how we can accelerate end-to-end industrial transformation for our customers and help drive positive change for their frontline workers through our Connected Worker Platform,” said Michael Chou, Parsable’s Chief Product Officer. “These new features are the result of our commitment to make sure the world’s deskless industrial workers have the best digital tools to perform at the highest levels of productivity and quality, as safely as possible.”
Aug 19, 2019 • News • Mergers and Acquisitions • ClickSoftware • Salesforce
SFGSM's Bill Pollock gives an analyst response to Salesforce's $1/35bn purchase of Click Software.
SFGSM's Bill Pollock gives an analyst response to Salesforce's $1/35bn purchase of Click Software.
From a general market standpoint, the acquisition bodes well for both companies, as each has built a strong market, product and management reputation over the years in its own domain; and each is, arguably, the leader in its respective marketspace.
This acquisition should firmly entrench Salesforce as one of the acknowledged/perceived leaders in FSM, based on an extrapolation from SFG℠’s 2014/2015 FSM Tracking Survey, as follows:
In 2014/15, prior to the acquisition, Salesforce had already been recognized as a potential FSM solution provider by a majority of the field services marketplace (i.e., 56% FSM application familiarity among the respondents in SFG℠’s 2014/2015 Field Service Management Benchmark Tracking Survey*) – despite the fact that it did not actually offer an FSM solution at that time. ClickSoftware was cited third (i.e., behind SAP at 50%) at 35% FSM application familiarity. The combination of the two companies should place its familiarity quotient to the top of the pack.We all knew it was coming – several years ago – but, we all thought it would be by SAP!
Now, Salesforce can use the Microsoft argument (i.e., “You already use Microsoft Dynamics for CRM; it’s easy to use, and you’ve been using it for years! Why not also use Microsoft Field Service?”). (Just replace “Microsoft Dynamics for CRM” with “Salesforce Sales & Marketing Management”, and “Microsoft Field Service” with “Salesforce Field Service Lightning”!); Also, the fact that Salesforce’s FSM solution is built on a foundation of the ClickSoftware’s scheduling optimization platform – and soon, will be supported directly by former ClickSoftware professional services experts – is an added plus.
"Will the Salesforce acquisition prompt (or tempt) the big Internet/IoT guns to acquire their own Field Service Management (FSM) capabilities?"...
Also, the perennially open question of “What’s going on with ClickSoftware; Will it stay private? Will it be acquired by SAP? Will it go public again?” will officially end! This has been somewhat off-putting for many of the company’s potential customers in the past. However, as of the close of the deal, we will all know exactly what’s happened to ClickSoftware! However, a new question arises: “Will the same thing happen to ClickSoftware that happened to TOA Technologies?” Many industry analysts (and customers) believe that since TOA’s acquisition by Oracle, it has never been the same – and not in a good way!
Looking further down the road, will the Salesforce acquisition prompt (or tempt) the big Internet/IoT guns to acquire their own Field Service Management (FSM) capabilities? What are the tech leaders like Amazon, Apple or Google likely to do? To what extent? And, if so, when?
While other large Software/IoT companies, many with fairly deep pockets, have either tried to buy their way into FSM (e.g., Microsoft), grow an FSM capability organically (e.g., Salesforce), or some combination of the two (e.g., Salesforce, once again), not all have had either the resolve – or inclination – to strive to dominate the FSM market. However, with respect to Salesforce, the combination of a corporate mentality that looks to dominate in each of the markets they serve, with a documented history of key players in the FSM community having already been using (i.e., or mis-using) their CRM platform to assist in running their respective field services organizations, the prospects for Salesforce actually becoming a dominant (more dominant?) leader in the FSM marketplace may be a somewhat safer bet.
This is an excerpt from Bill Pollock's full report on the deal which you can find here.
Aug 19, 2019 • News • IFS • Rolls Royce • Software and Apps
Rolls-Royce has chosen IFS Maintenix™ for exchanging engine data with airlines operating Rolls-Royce Trent engines, including the Trent 1000, Trent XWB and Trent 7000. With a long list of world-leading airlines operating with its engines, the IFS Maintenix solution will help Rolls-Royce and its customers share data.
The IFS Maintenix Aviation Analytics capability enables the automated provision of field data, which ensures that Rolls-Royce receives timely and accurate information. IFS Maintenix then acts as a gateway to automatically push maintenance program changes from Rolls-Royce back to the airline operator. As a result, life-limited engine part maintenance deadlines can be updated based on actual operating conditions and life consumed by each engine in use.
Rolls-Royce helps transport thousands of air passengers and tons of cargo across the world on a daily basis, and maximizing the safety, efficiency and insights gained on each trip is paramount. With the support of IFS Maintenix and its Aviation Analytics capability, Rolls-Royce is able to offer a systematic method of exchanging and accurately updating airline engine life data to optimize the interval between engines being removed and sent for overhaul. This will provide new streams of data for Rolls-Royce to analyze the performance of fleets with Trent engines and refine the aftermarket offerings it can provide its customers, from service-based contracts to analytics insights and more.
Richard Goodhead, Rolls-Royce, SVP Marketing – Civil Aerospace, said: “Ease of data sharing is a key component in the Rolls-Royce IntelligentEngine vision, which sees a future in which our aero engines are increasingly connected, contextually aware, and even comprehending. Working with IFS Maintenix to ensure we receive accurate and timely engine life data will help us as we make further progress toward that objective by helping us deliver greater levels of reliability and efficiency to our operators.”
Scott Helmer, President, Aerospace & Defense Business Unit, IFS added: “We are thrilled to work with Rolls-Royce to deliver next-generation maintenance protocols, all based on up-to-date engine life data. This strategically important deal offers further proof that IFS Maintenix can help aviation organizations maximize the revenue potential of their assets through standard, lean, and predictable maintenance.”
Leave a Reply