Assessing the Right Software and Hardware for Remote Service Delivery

Jul 29, 2021 • Features • Aly Pinder • Digital Transformation • Hardware • Software • Digital Symposium • Remote Services

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Aly Pinder Jr, Program Director of Service Innovation and Connected Products at IDC. Aly is a seasoned expert in the field service industry,...

RuggON Launches Vehicle Mount Computer Providing Exceptional Performance for Logistics and Heavy-duty Applications

Oct 07, 2020 • News • Digital Transformation • fleet management • Hardware • RuggON • Field Service Hardware

RuggON Corporation, a leading-edge mobile computing solution provider, announces the VULCAN X rugged vehicle-mount computer.

Based around a high-visibility 10.4-inch display, this versatile device upgrades any vehicle, and its crew, into a productive asset in the corporate IoT (Internet of Things) – reporting and responding to real-time events, reliably and rapidly. VULCAN X is ideal for cold chain, logistics, warehousing, and heavy-duty vehicles in agriculture, recycling, waste management, and mining. It is perfect for port and cargo cranes.

At the heart of the VULCAN X is a powerful computing platform designed on industry standards. Based on the 8th gen Intel® Core™ i5-8365UE 1.6GHz, this device is compatible with Windows 10 IoT Enterprise.

VULCAN X, AN APPLICATION-ORIENTED RUGGED COMPUTER FOR ANY RUSHED ENVIRONMENT

The fully rugged design makes the most of the IP66, MIL-STD 810H, and IEC-60721-3-5 5M3 certifications, ensuring the VULCAN X keeps working in the harshest environments, in a vast temperature range going from -30⁰ C to +55⁰ C. The VULCAN X is built to operate 24/7 and withstand salt spray and fog/frost. The vehicle mount has robust metal connectors to protect the I/O interfaces and ensure reliable and secure operation even under the most severe conditions. Smart power management with a broad power input range from 9 to 60 VDC helps the VULCAN X to fulfill diversified applications in almost any vehicle type.

VULCAN_vehicle_mount_computer_RuggON_o As digitization and automation are an integral part of the industrial evolution, 5G ready is no longer a buzzword for the RuggON VULCAN X. The modular design allows changing the I/O ports' location for easy installation and preventing damage to cables from bending and wear. The rich I/O options ensure maximum utilization under various usage scenarios.

The device features CAN bus 2.0B or SAE J1939 for seamless vehicle systems integration. It supports Bluetooth 5.0, dual-band Wi-Fi 5 (802.11 ac) with fast Wi-Fi roaming to prevent lengthy network dropouts in the field. Precise location positioning without any downtime is possible on cranes and forklifts. Materials handling can be managed easily with the VULCAN X through auxiliary RFID or barcode scanners that can be easily plugged into RS-232 ports for usage and recharging.

The trend towards automation and always-connected vehicles is making the human factor more critical – not less – and VULCAN X helps your valuable employees work smarter, safer, and more efficiently. The VULCAN X's high brightness auto-dimming touchscreen automatically optimizes visibility for day or night, indoors and out. The PCT touchscreen display keeps your staff in control in the most challenging conditions with its rugged design. The included RuggON DashON utility software and RuggonOTA service will keep your device in the best condition out in the field.

New Getac ZX70 G2 Tablet Brings Powerful Mobile Performance to Utilities, Manufacturing and Transport and Logistics Professionals

Mar 24, 2020 • Getac • Hardware • rugged • rugged tablet

Lightweight, fully rugged device optimises mobile productivity in a wide range of demanding industrial field environments...

Lightweight, fully rugged device optimises mobile productivity in a wide range of demanding industrial field environments...

Getac has announced the launch of the ZX70 G2, a fully rugged, highly portable tablet that’s purpose built to boost productivity and decrease downtime for mobile field professionals in the utilities, manufacturing and transport & logistics (T&L) sectors.

The ZX70 G2 builds on the proven track record of Getac’s popular ZX70 tablet, bringing fully rugged design, next generation connectivity and powerful computing performance together in a lightweight and compact design. The result is a mobile device that’s both highly reliable, and easy to operate over long periods, in environments ranging from the factory/warehouse floor to remote outdoor facilities and assets.

The ZX70 G2 features a powerful Android OS and innovative Qualcomm® Snapdragon™ 660 platform which offers fast computing alongside low power consumption, meaning users can work for longer between charges – an essential requirement for effective field work. Inbuilt next generation Wi-Fi and Bluetooth functionality keeps workers connected, while the powerful 8MP/12MP front/rear cameras make it easy to accurately document activity and receive remote expert support whenever required.

The ZX70 G2 also features the very latest MIL-STD-810H certification, ensuring it can easily stand up to the demands of modern field usage. This includes updated vibration resistance - an essential requirement for in-vehicle usage in the T&L sector where devices must remain fully operational during long trips over rough terrain.

“With the Getac ZX70 G2, we’ve taken one of our most popular rugged tablets and improved it in nearly every way to create a highly versatile new device that’s perfectly suited to life in the field,” says Chris Bye, President, Getac UK Ltd. “When working in challenging environments like those found in the utilities, manufacturing and T&L industries, workers need devices they can rely on regardless of location, weather conditions or time of day. The ZX70 G2 is purpose built to deliver just that, helping them get the job done as efficiently as possible.”

The ZX70 G2 comes with Getac’s three-year bumper-to-bumper warranty, covering accidental damage as standard, providing workers with the confidence to operate anywhere with peace of mind.

JLT Introduces Rugged Industry’s Smallest Fixed-Mount Vehicle Computer with Highest Performance

Feb 20, 2020 • News • Hardware • rugged

Fitting even into the tightest vehicle cabins, the new ultra-compact rugged VERSO™ 10 computer is ideal for space-constrained applications in mining, agriculture and other demanding environments where high performance is required...

JLT Mobile Computers, a leading developer and manufacturer of reliable computers for demanding environments, announces the launch of an addition to its popular VERSO™ Series of high-performance vehicle-mount computers. The new VERSO 10 computer provides customers with the industry’s most compact, highest-performing rugged fixed-mount terminal and is perfect for installation even in the tightest spaces.

Featuring the smallest footprint in its class, the fixed-mount VERSO 10 is even slimmer than JLT’s existing cradle-mount VERSO+ 10. With all connectors integrated into its casing, the VERSO 10 is also significantly lighter and comes at a lower cost. Secure fixed-mount installation addresses safety concerns inherent in certain vehicle types and deployments.

“Available space in a driver’s cabin is a challenge in many industrial vehicles,” explains Per Holmberg, CEO of JLT Mobile Computers. “That’s why we designed our new VERSO 10 computer to fit virtually anywhere. It is the smallest rugged vehicle terminal on the market, giving customers the highest performance regardless of space limitations.”

The ultra-compact VERSO 10 computer comes with a standard (400NIT) or high-bright (800NIT) virtually unbreakable 10-inch LED display with JLT PowerTouch™ technology and is designed to withstand the harshest environments. With an IP65 ingress protection rating it is impervious to dust and highly resistant to water, can be used in extremely cold and hot temperatures, offers a wide 9-36 VDC power input, and has an internal battery for graceful shutdown in case of an unexpected vehicle power outage.

The high-performance VERSO 10 comes with an advanced Intel© Kaby Lake Core™ i7‑7600U processor with Turbo Boost, or the optional Core i3-7100U processor. Both are optimized for Windows 10 LTSC and come with Trusted Platform Module (TPM) 2.0 support. The computer also features integrated dual-band WLAN 802.11ac with integrated PIFA antennas, Bluetooth, and optional GPS/GLONASS/BeiDou and 4G LTE mobile broadband to ensure reliable connectivity and positioning over large areas.

Customers with maximum performance requirements will benefit from up to 60% higher CPU performance with the Intel Core i7 option, making it possible to run advanced thick-client applications such as HD video streaming, positioning calculations and real-time video analysis or high-resolution graphical representations, as well as creating advanced new user interfaces for improving overall user productivity. Even with the Intel Core i3 option, customers with lesser performance requirements will see the same or better performance than was offered in older high-end VERSO models, but with lower power draw and lower cost as additional benefits.

JLT created the VERSO 10 for customers with high demands on computing power as well as the need for reliable, trouble-free operation in vehicles where space may be limited. Target customers are found within industry segments such as mining and drilling, forestry and agriculture, GIS, and defense.

RuggON SOL PA501 Certified as SOTI MobiControl Ready

Feb 14, 2020 • News • Field Service Hardware Directory • Field Service Hardware Directory Listing • Hardware • RuggON

RuggON rugged tablets are delivered with simpler and easier mobility management for professionals working in all industries...

RuggON the leading manufacturer of rugged solutions announced that its Android 9-based and octa-core powered flagship rugged tablet SOL PA501 is now SOTI MobiControl certified. Empowered by SOTI’s enterprise mobility management (EMM) technology, the next-generation tablet is ideally suited for 24/7 on-duty mobile workers, as they often need to deploy multiple devices (handhelds/tablets/laptops) during their mission.

SOTI MobiControl is a powerful platform that enables IT admins to fast and securely deploy multiple devices and manage apps and content with no need to worry about device downtime. Seeing this advantage, RuggON decided to work with SOTI to provide its mobile workers with IP65-certified and MobiControl-ready solutions that are qualified not only for harsh environments but also for easy, secured, and centralized mobility management.

“Mobility management has become extremely critical when it comes to the smoothness of mission execution.” RuggON product manager H.-C. Lee said, “Together with SOTI MobiControl’s Device Feature Control function, SOL PA501 further ensures industrial field workers can securely transfer critical data such as biometric characteristics or inventory lists to remote data centers at designated time or venue using the tablet’s complete communication technologies.”

“SOTI, the world's most trusted provider of mobile and IoT device management solutions, welcomes RuggON as a SOTI Solution Certified Partner. In conjunction with a network of high performing hardware providers, ISV partners and resellers, customers across a wide range of sectors now have access to business-critical mobility solutions that offer end-to-end mobility management integration. RuggON delivers on SOTI’s mission which ensures we are working with the best partners in markets aligned with our local business strategy,” said Mustafa Ebadi, Chief Operating Officer, SOTI.”

FOR MORE INFORMATION ABOUT RUGGON CLICK HERE