ARCHIVE FOR THE ‘future-of-field-service’ CATEGORY

The Rise of Industrial IoT Drives the Adoption of Predictive Inspection Models in Non-destructive Testing

Jan 18, 2019 • Frost and SullivanFuture of FIeld ServicePreventative MaintenanceIoT

Growth and revenue opportunities emerge from the advent of new business models, mergers & acquisition activity, finds Frost & Sullivan...

Lean in: How Lean thinking could boost the critical parts supply chain

Jan 16, 2019 • FeaturesManagementFuture of FIeld ServicebyboxSoftware and AppsSimon FahieLean ProcessesParts Pricing and Logistics

Simon Fahie, Managing Director - Global Technologies, at ByBox reflects on a busy final quarter for the year, what the big challenges for 2019 will be and how we can overcome them...

Syncron Predicts Manufacturers Will Establish Servitisation Strategies in 2019

Jan 15, 2019 • NewsAftermarketFuture of FIeld ServiceServitizationSyncron

Experts from Accenture, Daimler Trucks North America, Spartan Motors, Carlisle & Company, Bocconi University and Syncron share strategies to succeed in the years ahead...

Augmenting the Field Service Talent Gap

Jan 15, 2019 • FeaturesAly PinderAugmented RealityFuture of FIeld ServiceIDCmanufacturing

Aly Pinder looks at three ways in which manufacturers must consider leveraging augmented service tools...

Service-based Analytical Instruments that Improve Business Outcomes to Replace Legacy Solutions

Dec 20, 2018 • NewsConnected AssetsConnected Field ServiceFrost and SullivanFuture of FIeld Servicefield serviceTest & MeasurementManaging the Mobile Workforce

The rapid proliferation of service-based models, including Software-as-a-Service (SaaS) and asset management, is attracting new market participants to the analytical instrumentation space. In just a few years, analytical SaaS instrumentation and...

Technology brings futuristic remote maintenance to the present

Dec 19, 2018 • FeaturesAftermarketARAugmented RealityFuture of FIeld Servicefield servicefield service softwarefield service technologyMika KarailaService MangementValmet

In the third from our series of articles looking at the key speakers at this year's Aftermarket business conference, Copperberg's Mark McCord reflects on an exciting presentation given by Mika Karaila, Valmet on the potential of Augmented Reality in...

Swisscom optimizes customer experience with Ericsson Expert Analytics

Dec 19, 2018 • News4G5GFuture of FIeld ServiceCloud servicesEricssonIoTSwissComDaniel StaubExpert AnalyticsCustomer Satisfaction and Expectations

Ericsson has been selected by Swisscom, the largest telecommunications service provider in Switzerland, to enhance the consumer experience for its subscribers through deployment and integration of the Ericsson Expert Analytics solution into its...

Intel and Huawei Achieve World‘s First 2.6GHz 5G Interoperability Testing under SA

Dec 18, 2018 • NewsFuture of FIeld ServiceEnterprise Mobilityfield servicefield service technologyIoTHuaweiIntel

With field service becoming increasingly dependent on mobile computing and the IIoT the advent of 5G could be a significant boost to productivity in many ways so it was interesting to note that earlier this month Intel and Huawei announced that they...

Roadblock: A reality check against the hyperbole of block chain in field service

Dec 13, 2018 • FeaturesaviationDataFuture of FIeld Servicefuture of field serviceBlockchainCyber Securityfield serviceIFSService ManagementStephen Jeff Wattsdata analysisManaging the Mobile Workforce

Blockchain and its potential has been mooted in field service circles for years. Is it time we stop thinking big and instead build smaller use-cases before we lose sight of what’s actually important, the end-user? Mark Glover, Field Service News’...

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