ARCHIVE FOR THE ‘the-field-service-podcast’ CATEGORY

In the latest Field Service Podcast, Mynul Kahn, CEO and Founder of Field Nation, discusses the changing modern nature of field service recruitment.

 

 

In this episode, Field Service News Deputy Editor Mark Glover, speaks to Mynul Kahn, CEO and Founder at Field Nation about the shift in service recruitment and how the gig economy will gain more relevance in the sector.

In the latest Field Service Podcast, Christian Kowalkowski, Professor of Industrial Marketing at Linköping University, discusses the challenges round transitioning to a servitization business model.

In this episode, Field Service News Deputy Editor Mark Glover, speaks to Christian Kowalkowski, author of Service Strategy in Action: A Practical Guide for Growing your B2B Service and Solution Business, about the challenges businesses can face when adapting to a servitization model having been used to the more traditional transactional framework.

You can connect with Christian on his LinkedIn profile here and email him at christian.kowalkowski@liu.se
Information about the book Service Strategy in Action: A Practical Guide for Growing your B2B Service and Solution Business, including how to purchase a copy, can be found here.  

The future of field service will see location based services play a dominant role as autonomous vehicles take to the road says Chris Ruff CEO at Location-based technology firm Glympse, who is the latest guest on The Field Service Podcast.

 

The future of field service will see location based services play a dominant role as autonomous vehicles take to the road...In this episode of the Field Service Podcast, fieldservicenews.com Deputy Editor Mark Glover sits down to talk with Chris Ruff, CEO at Glympse, about why he sees autonomous vehicles as playing a significant role in the future of field service delivery and how all of this needs to be underpinned by robust and efficient location based services focused technology. 

In the latest Field Service Podcast, Fujitsu's Head of Delivery Management and Service, Martin Summerhayes, suggests we should be framing the service industry in a different way to encourage young people to the sector.

In this episode, fieldservicenews.com Deputy Editor Mark Glover sits down with Martin Summerhayes, and explains why we need to approach sector in a different way to become an attractive sector for young people to enter. He also recalls his first role in service in the mid-1980s and why employee wellbeing is paramount to delivering great customer service. 
Read our profile of Martin Summerhayes here.

THE FIELD SERVICE PODCAST: Florian Kriz, Vandelande.
The digitalisation of a spare parts inventory has huge potential but comes with many challenges.

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In this episode of the Field Service Podcast, fieldservicenews.com Deputy Editor talks to Florian Kriz, Manager E-Commerce and Product Management at Vanderlande's Global Spare Parts Division, about the potential of spare parts in the service sector and shares some of the challenges involved with the digitalisation of a spare parts portfolio.

Can 3D printing solve the increasing challenges of service supply chain logistics?

 

In this episode of the Field Service Podcast, fieldservicenews.com Deputy Editor Mark Glover discusses the potential of 3D printing in terms of service supply chain logistics and spare parts management for field service organisations with Atanu Chaudhury, Associate Professor, Operations and Supply Chain Management at Aalborg University, Copenhagen ahead of his presentation at this year's Spare Parts Business Platform Conference in Stockholm being held next week. 

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If you haven't had a chance to work out this excellent conference into your schedule why not check out the UK edition where many of the same key themes will be discussed being held in Warwick on the 4th April. 

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Can 3D printing solve the increasing challenges of service supply chain logistics?

In this episode of the Field Service Podcast, fieldservicenews.com Deputy Editor Mark Glover discusses the potential of 3D printing in terms of service supply chain logistics and spare parts management for field service organisations with Atanu Chaudhury, Associate Professor, Operations and Supply Chain Management at Aalborg University, Copenhagen ahead of his presentation at this year's Spare Parts Business Platform Conference in Stockholm being held next week. 

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If you haven't had a chance to work out this excellent conference into your schedule why not check out the UK edition where many of the same key themes will be discussed being held in Warwick on the 4th April. 

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Kris Oldland, Editor-in-Chief, Field Service News talks to Prof. Tim Baines about the recent Spring Servitization Conference hosted by The Advanced Services Group and how the conversation around servitization is continuing to evolve as academia and industry come together to drive advanced services forwards...

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