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Field Service News Industry Interviews: Dave Gordon, Rolls Royce, Part Four

Oct 02, 2014 • videoManagementmanagementNick FrankresourcesVideoRolls Royce

Part Four of an exclusive Field Service News interview with Dave Gordon, Rolls Royce.

Field Service News Industry Interviews: Dave Gordon, Rolls Royce, Part Three

Sep 23, 2014 • videoManagementmanagementNick FrankVideoDave GordonRolls Royce

Part Three of an exclusive Field Service News interview with Dave Gordon, Rolls Royce.

Industry Interviews: Dave Gordon, Rolls Royce (Part Two)

Sep 11, 2014 • videoManagementmanagementNick FrankresourcesVideoDave GordonRolls Royce

Part Two of an exclusive Field Service News interview with Dave Gordon, Rolls Royce.

How we create our future – Services in Rolls Royce

Aug 31, 2014 • FeaturesManagementmanagementNick FrankDave GordonRolls Royce

Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls Royce’s Defence business in Bristol, about their Services Journey and why it is so important to the future growth of the business.

Industry Interviews: Dave Gordon, Rolls Royce (Part One)

Aug 31, 2014 • videoManagementmanagementNick FrankDave GordonRolls Royce

Part One of an exclusive Field Service News interview with Dave Gordon, Rolls Royce.

Is your service organisation looking inside out or outside in?

Aug 04, 2014 • FeaturesManagementNick FrankNoventumOutside in

Field Service News regular Nick Frank returns to his series looking at various case studies from companies he has worked with both past and presesnt to help us better understand best practice in service. This time out Nick takes a closer look at...

Field Service News live at Service Management Expo 2014 – Nick Frank, Noventum Service Management

Jul 29, 2014 • videolive at smeNick FrankNoventumService Mangament Expo

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In...

Why Dutch firm Hutten are happy to stand out from the crowd...

Jun 23, 2014 • FeaturesManagementmanagementNick FrankNoventum

Continuing his series looking at case studies of how service companies adapt their culture to improve their productivity Nick Frank, service management consultant with Noventum Service Management looks at how happiness became a key tool for Dutch...

Drivers for Growth and the role of services

May 08, 2014 • FeaturesManagementmanagementNick FrankNoventumDrivers for growth

The question of how to grow profitably is high on the strategic agenda of most companies, yet only few are able to realise it. In today’s world, many businesses are struggling to maintain their existing revenue and profit margins, let alone achieve...

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