Industry Interviews: Dave Gordon, Rolls Royce (Part Two)

Sep 11, 2014 • video • Management • management • Nick Frank • resources • Video • Dave Gordon • Rolls Royce

Part Two of an exclusive Field Service News interview with Dave Gordon, Rolls Royce.

Here Dave speaks about how he approached developing Rolls Royce's service delivery, and the importance of collaboration and trust, particularly when it comes to the proactive use of data to continually improve the service you are delivering to clients...

Missed part one of this excellent series? Find it here

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video Management management Nick Frank resources Video Dave Gordon Rolls Royce

About the Author: Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.