ARCHIVE FOR THE ‘live-at-sme’ CATEGORY

Whilst there are some exciting technologies appearing currently that can shape the future of field service, field service companies must have the basic technologies such as scheduling and routing in place first before they explore these emerging technologies argues Magenta's Stuart Brunger when we caught up with him at the Service Management Expo 2015

Be social and share this video

The great and the good of the service management industry came together at this years Service Management Expo held in London's Exel and Field Service News was at the hear of the action hosting the Field Service Solutions Zone.

Here we bring you a selection of the speakers from Day Two including: Daryl Dudey, IFS, Martin Summerhayes, Fujitsu and Mike Gosling of Cubic Transportation Systems

Be social and share this video

The great and the good of the service management industry came together at this years Service Management Expo held in London's Exel and Field Service News was at the hear of the action hosting the FIeld Service Solutions Zone.

Here we speak to Dan Lancaster of Telogis about the importance of telematics in field service...

Be social and share this video

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Richard Smith from SOTI discussing a case study that looked at how workplace services organisation PHS approached digitising their workforce with an Enterprise Mobility Management solution.

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Nick Frank a senior service management consultant with Noventum Service Management and a regular field service news columnist. Frank discusses his presentation on "Growth through Services" which was based on the results of a year long study held by Noventum Service Management trying to understand what are the key drivers for push a business forward and how does service relate to that?

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Paul Adams, Marketing and Development Director with Solarvista. Adams discusses the journey Solarvista have gone through in re-developing their own very successful ERP solution to meet the demands of 21st Century service companies and how the benefits of improving technology are enabling smaller to mid sized companies to compete with those in enterprise.

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Glyn Dodd as he discusses the troubles facing the middle ground of the field service industry, with service costs plummeting the industry needs to face some big questions and hear Dodd gives some of the answers...

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Isobel Ven der Vegt giving us an overview of what field service managers need to do in order to get the most out of the training they give their staff beyond just booking them onto the course. This includes analysis and evaluation of training as well as something Van der Vegt defines as the transfer of learning to ensure that what is being developed in the class room is taking into the field.

As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Giles Margerison, Director with TomTom Telematics discuss what exactly is meant by the term end-to-end field service.