As the organisers of the Field Service Solutions Theatre at this year’s Service Management Expo, Field Service News was on hand to speak exclusively to a number of leading industry professionals straight as they stepped off the theatre podium. In this video series we are pleased to bring you the highlights from the Field Service Solutions Theatre.

Here we hear from Glyn Dodd as he discusses the troubles facing the middle ground of the field service industry, with service costs plummeting the industry needs to face some big questions and hear Dodd gives some of the answers...