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Construction technology systems specialist SITECH UK and Ireland is to distribute Trimble' s Field Service Management solutions to the heavy civil construction market.

Construction technology systems specialist SITECH UK and Ireland has become a distributor for Trimble's Field Service Management (FSM) solution for the heavy civil construction sector in the UK and Ireland.

"We are delighted that SITECH UK and Ireland will be adding Trimble's broad range of FSM solutions to their portfolio of solutions that they offer for heavy civil contractors," said John Cameron, general manager of Trimble's FSM Division. "We recently integrated our GeoManager Fleet Management with our VisionLink solution to provide construction businesses with the ability to centralise the management of on-site operations for improved productivity, efficiency and cost savings."

Trimble's GeoManager Fleet Management solution offers contractors visibility into their fleet service needs by providing real-time location updates of vehicles for service from VisionLink, as well as vehicle status and reports. Overall fleet productivity can be improved through optimised routing of service vehicles to VisionLink-based assets while maintenance schedules can also be managed, which can reduce fleet downtime and costs. The optimisation of service vehicle routing and work orders is based on the location and health information that is shared from VisionLink into GeoManager. Construction managers using VisionLink can thus ensure that their fleet is being serviced in an optimal location/health/time approach.

[quote float="left"]Construction managers using VisionLink can thus ensure that their fleet is being serviced in an optimal location/health/time approach.[/quote]The integration of GeoManager Fleet Management with VisionLink offers contractors a dynamic, all-encompassing solution. They can also integrate site productivity, material quantities and materials movement with asset and fleet management, to create a holistic view of their fleet in one place and on one platform, enabling them to make intelligent business decisions and streamline operations.

The global network of SITECH technology dealers represent Trimble and Caterpillar machine control systems for a contractor's entire fleet of heavy equipment and Trimble's portfolio of Connected Site site-positioning systems, construction asset management services, software and wireless and Internet-based site communications infrastructure.

"We are focused on providing contractors with the best technology available that will enable them to meet their project needs, said Erica Parkinson, business manager of SITECH UK and Ireland. The integration of Trimble solutions provides contractors with a truly unique end-to-end solution. Never before have contractors been able to view and manage their assets, vehicles, maintenance and jobs in one place and on one platform."

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Toshiba’s European retail and sales and service support division has increased fleet mpg by 27 per cent following an investment in TomTom Telematics’ WEBFLEET system.

Toshiba TEC Europe Retail Information Systems introduced the fleet management platform to improve employee safety by monitoring their driving behaviour and to compare the fuel performance of 25 new hybrid cars with its older fleet vehicles.

Vehicle and driving behaviour data is available for Toshiba managers in WEBFLEET. An OptiDrive indicator combines fuel efficiency information from the onboard ecoPLUS diagnostics device, with speeding, idling and braking data to score drivers out of 10 in a column stack chart. This can be used to benchmark drivers across their fleet.

“This has not only meant reduced fuel consumption but also means we can focus and report on CO2 reduction,” said Jonathan Barber, Retail Service Director, Toshiba TEC Europe Retail Information Systems.

“An overall 27 per cent increase in miles per gallon is a great result, which we hope to improve further with time.”

TomTom WEBFLEET has been integrated with Tesseract, Toshiba’s job scheduling software, enabling data to be sent, immediately and seamlessly, from the office to the transport teams in the field.

“This technology has proved to be second to none and instrumental in ensuring we provide the best possible service to our customers,” Barber added.

One of the worlds leading companies in specialised fleet management payment cards FleetCor have significantly increased their role in the European fleet management sector by acquiring one of Europe’s leading telematics providers Masternaut.

The acquisition, which was made in partnership with growth equity firm Summit Partners, will open up huge cross sales opportunities across both customer bases with Masternaut rapidly becoming an acknowledged leader in the telematics industry across the whole of the Europe, whilst FleetCor themselves already have an enviable footprint amongst European companies who operate a fleet via the proliferation of their fuel cards.

Masternaut’s rise to prominence has been both swift (the company is less than 20 years old) and impressive with the organisation now boasting over 300,000 vehicles and people connected to the their SaaS based solution. More than 15,000 users interact every hour with the systems, and over 50 million data transactions are processed into 20,000 reports on a daily basis.

One such customer, Irish gourmet sandwich provider Deli-Lites Ireland, recently announced that they have been able to increase delivery performance by 14% after bringing on board the telematics provider. Fleet managers for the Irish firm are now able to gain a far more accurate picture of the performance of their vehicles including the amount of fuel used, MPG, and run times.

The impact has been impressive, with co-ordination challenges minimised and impressive fuel savings of 10% already being witnessed alongside Deli- Lites Ireland now having the ability to accurately measure the temperature of vehicles remotely, something, which is of course a huge factor for any food delivery company.

A further benefit to Deli-Lites Ireland is being felt in their HR division where they have implemented a driver-training plan to further improve driver performance.

This is a route that many other companies need to follow according to research from Masternaut themselves. 70% of companies surveyed admitted that their employers do not offer any such training. This is despite the fact that in the UK legislation is now in place to ensure that driver standards are being constantly monitored and improved.

In fact the same survey revealed 40% of British drivers were unaware of the legislation and remain in the dark on how their employers intend to monitor and improve their standards.

When we consider that a fifth of respondents also stated that they have had an accident whilst driving for work and that when asked who would be liable for such an accident, 80% said it would be their responsibility, while 20% thought an accident would be their employer’s, the need to build better understanding of such driver improvement programs and increase participation becomes even greater.

Martin Hiscox, CEO and chairman of Masternaut, commented,

“Driving for work is recognised as one of the most dangerous occupations and these findings clearly demonstrate a vital need for employers to educate staff on safe driving practices. There is a clear need for this to happen and the technology, the tool-kits for training, monitoring and improving driver behaviour all exist. The insurance industry is spending £2.2bn in claims annually, processing over 792,000 claims for commercial fleet insurance. This is the tip of the iceberg when you consider on-costs, downtime and the cost to businesses that self-insure.”

“It raises a bigger issue for employers about not having visibility of their mobile workforce, so they can ensure they are safe and can put steps in place to spot problems and deal with them. The Telematics industry is making huge steps to help the commercial fleet but even now we are surprised that so few employers are offering their staff the chance to take driver training, to ensure they’re kept safe whilst on the road and helping them be safer and more efficient.”

With such savings at stake and governments across Europe clamping down on poor driver behaviour, FleetCor’s move to firmly become an active part of the telematics industry through their acquisition of Masternaut couldn’t be better timed.

This was certainly echoed in FleetCor Chairman and CEO Ron Clarke’s comments at the time the merger was announced.

“We are delighted to team up with Summit Partners in acquiring Masternaut. In a short period of time, Masternaut has developed the best-in-class telematics product and a pan-European footprint. We at FleetCor have valuable fleet customer and partner relationships in Europe. Combination of the two would allow us to deliver more value to our clients, differentiate our product offerings, and ultimately grow our businesses.”

 

The fleet management industry has seen some radical changes in recent years but the future promises to deliver innovations far beyond anything we have seen so far. Our friends at SmartVan.com have been taking a closer look at the technologies that will shape fleet management in the not so distant future…

Field service technicians are road warriors who often spend a lot of time behind the wheel. But those hours spent driving to the next service call (or sitting in traffic) can mean overtime for techs who need to finish the day’s work. A new wave of Internet-connected vehicles, however, could turn the field service engineer’s vehicle into a mobile office.

“This year is a tipping point,” Gartner analyst Thilo Koslowski told The Wall Street Journal. “There has been a lot of talk about apps in cars, but from 2014 forward, the revolution really happens.”

Here are a few features that drivers can expect to find in their next work truck or van:

4G high-speed Internet: Next year, GM and Audi are set to release automobiles with high-speed Internet and touch-screen dashboards, so drivers won’t even need to look at their smartphones.

In-car app store: BMW is developing an app store, similar to the iTunes App Store, to enable users to purchase mobile apps for their vehicles.

Vehicle data tracking: Automobile manufacturers are working with software developers to pull data from the cars themselves, such as MPG data, idling information as well as driver behaviour.

With these high-tech updates, field service engineers should no longer be stranded without a connection. Of course as with other advances in telematics this will also lead to bigger improvements in driver safety.

However, despite all of these improvements to vehicles the fact remains that distracted driving is inevitable — whether it’s checking an urgent text message from the boss or mopping up spilled coffee — any field service manager would be hard-pressed to find a member of their team that hasn’t experienced a time when their eyes weren’t exactly glued to the road.

 

While not a comforting thought, it’s a reality for field service technicians who are juggling full schedules, heavy traffic and route navigation, to name a few.

Yet, this very human issue of distracted driving may soon be a thing of the past. Recently Google showed off a prototype of its self-driving car, a vehicle without a steering wheel, gas or brake pedal, “because they don’t need them,” Google announced.

While the current prototype can only go as fast as 25 mph, the promise for the future of fleet management could include better route and fuel efficiency, safer driving, and giving field service engineers the ability to answer email and work while on the road.

For urban fleets, the vehicle could even drop the field tech off at the service location, go find parking for itself and then be summoned to pick the tech up once the call is finished. This scenario, however, is contingent on the California Department of Motor Vehicles (and then beyond) adjusting their regulations for autonomous vehicles to allow them to travel without a licensed human driver behind the wheel.

“Ever since we started the Google self-driving car project, we’ve been working toward the goal of vehicles that can shoulder the entire burden of driving,”  Chris Urmson, director of Google’s Self-Driving Car Project. “Just imagine: You can take a trip downtown at lunchtime without a 20-minute buffer to find parking. Seniors can keep their freedom even if they can’t keep their car keys. And drunk and distracted driving? History.”

One challenge to overcome whilst we await for the robot car revolution is that while night driving is inevitable, it comes with an increase in safety risks for drivers.

Well-lit roads are vital for preventing accidents and keeping drivers safe, but governments have struggled with the costs of maintaining street lamps. In the Netherlands, for example it has been reported in the government is shutting down streetlights at night to save money.

To solve this, designer Daan Roosegaarde has partnered with Heijmans, a Dutch civil engineering firm, to create interactive highways that are lit at night with luminescent paint that allows them to glow in the dark. Says Roosegaard, “This road is about safety and envisaging a more self-sustainable and more interactive world.”

A 500-meter stretch of a Dutch highway is the first real-world test case for these technologies.

The green glow in the dark paint charges in the daylight and can glow for up to 8 hours at night. However, the project still has some questions to be asked b efore being accepted as a viable alternative to elective lighting. For example, does the product perform on short winter days and long nights or under overcast and cloudy conditions?

Regardless it seems certain that the future of fleet management is set to see changes in the near future.

The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is now a compelling option. Sergio Barata, General Manager of EMEA at Telogis explains.

Traditionally fleet management systems, navigation, route optimisation, workforce management and job allocation are different disciplines, provided by a different set of vendors, and used by different functions within the enterprise. Typically these systems didn’t talk to each other, creating silos of data. However, with the current proliferation of remote working, reliable connected services and affordable mobile devices, enterprises are now starting to recognise that the systems should be integrated and, indeed, there is no reason for them not to be integrated.

Maintaining a piecemeal approach to mobile resource management is a huge overhead in terms of both resources and cost, individual solutions lack scalability and at best provide a patchy service in terms of meeting the objectives of the organisation. A lesson that many enterprises are now learning and a situation that many are looking to rectify with a fully integrated location platform approach.

One-stop-shop, global visibility

Recently developed, a platform approach to location intelligence means that one company provides everything to do with managing mobile resources, whether vehicles, equipment or personnel. This supports enterprise-wide strategies for handling mobile IT.  A single platform reduces costs, risk and overhead.  A platform approach can be rolled out across disparate regions, giving international visibility across the entire organisation.

A single platform giving scheduling, route optimisation and fleet management in one place is able to provide a dashboard to cover all, customisable to the individual user so that they see exactly what they need to see in order to do their job most effectively.  With one system, users log in just once to see everything on one screen.

Cloud delivery, faster ROI

Delivery via the Cloud brings a whole host of additional benefits.  Faster return on investment (ROI) is often the initial attraction, but longer term reduction in maintenance overheads, and a total lower cost of ownership, are also significant cost factors.  With no upfront capital costs, cloud solutions eliminate the need to purchase or upgrade servers, operating systems or database versions.  Cloud services minimise costs by leveraging existing IT investments, so expenditure on infrastructure and the staff to maintain it is minimised. Business benefits include access to a global solution, full integration between disciplines enabling better operational planning and execution, and business decisions taken based on fact.

In addition, cloud solutions are continuously updated, so you get the best.  Cloud solutions provide new and valuable capabilities through the lifetime of the service, ensuring that your solution keeps pace with business requirements and changing technology.

Harness technology, empower staff

A cloud delivery model coupled with hardware agnostic solutions, enables organisations to use existing kit, with no need to upgrade or replace devices already installed in vehicles or issued to staff.  When all you require is a web browser, there is no need to standardise on hardware and in many cases enterprises are able to take advantage of the consumerisation of IT and ‘bring your own device’ (BYOD) trends.  Subject to some restrictions due to security considerations, staff can use devices of their choice.  This keeps staff happy and can reduce hardware spend.

Improved access and mobility means staff are freed up to concentrate on the next job, rather than spending time going back to base. Workers have constant access to real-time data which support decision making. Supervisors and managers can ensure that the best person in the right location with appropriate skills and equipment, is allocated the job.

One version of the truth

One system, one version of the truth, updated in real time enables enterprises to streamline business operations and drive efficiency.  The ability for multiple people to work on one cloud-based solution helps to drive efficiency with one-time data entry. Managers/supervisors/workers can capture job/work allocation information, using smartphones. Field updates are reflected instantly for all to see allowing users in multiple locations to collaborate.

The real time nature of cloud solutions means that (restricted) access can be given to subcontractors or even third parties, when working in collaboration.

Operational benefits

The case for a platform approach delivered via the Cloud is compelling in terms of ROI on the systems in a replacement/technology refresh situation, however, the operational benefits from such systems are also highly attractive:

Workforce Efficiency – routes are optimised, staff are allocated jobs based on equipment, skills, location, and any other criteria required

Fleet management – vehicles are maintained, service requirements monitor, mileage accounted for, including out of hours usage

Fuel savings - Analysis of information from accounts/fuel receipts, mileage, routes taken, ensures best value

Driver behaviour – in-vehicle telemetry alerts to poor driving behaviour such as harsh breaking/acceleration, sharp cornering, driving without seatbelt etc, enabling training to be given to ensure safety is maintained

Better customer service – knowing the location of staff and resources means information can be given to customers on estimated time of delivery/arrival, helping to improve customer relations

For more information about how your organisation could benefit from a Location Platform approach please visit: www.telogis.co.uk