In a new series, fieldservicenews.com is pleased to bring you a selection of articles taken from the recently released limited edition of Mobile Resource Management for Dummies, which is presented by Verizon Connect.
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Aug 17, 2018 • Features • Fleet Technology • fleet technology • Verizon Connect • field service • fleet management • Service Management • Field Service Solutions • For Dummies • Mobile Resource Management • Managing the Mobile Workforce
In a new series, fieldservicenews.com is pleased to bring you a selection of articles taken from the recently released limited edition of Mobile Resource Management for Dummies, which is presented by Verizon Connect.
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Modern Challenges in Managing a Mobile Workforce and Assets
Digital transformation has become imperative for many businesses today that find they must reinvent themselves, or face the possibility of extinction in an increasingly competitive and rapidly evolving market landscape.
Amazon, Netflix and Uber are three modern examples of companies that have used disruptive technologies to transform entire business models.
Beginning in the 1990s, Amazon challenged the status quo in the bookselling market (remember when Amazon only sold books?!). Today, Amazon has become a colossal market force befitting its name. Retail booksellers like Waterstones, Borders and Barnes & Noble have either disappeared altogether or are struggling to hold on. Beyond books, Amazon has transformed the entire retail industry. Amazon has also transformed distribution and logistics. Perhaps most excitingly, Amazon has taken a novel idea to sell excess compute capacity in its data centres and completely revolutionised computing as we know it today. With the launch of Amazon Web Services (AWS) in 2006, Amazon helped to usher in the cloud computing era.
Netflix is another example of a company that used digital transformation to completely reinvent the film rental business, and crush the Blockbuster chain of video rental stores. Today, Netflix is transforming the entire entertainment industry as it produces original films and television programming, largely bypassing the traditional Hollywood entertainment moguls altogether.
"The factor that unites all of these success stories is a user-centric experience that gives end-users what they want, now..."
Finally, Uber is challenging traditional taxi companies by leveraging an intuitive mobile app to connect drivers with passengers using global positioning system (GPS) location services and crowdsourcing to replace inefficient dispatchers. Uber uses cashless transactions to safely and efficiently collect and pay fares.
The factor that unites all of these success stories is a user-centric experience that gives end-users what they want, now.
For businesses and industries that manage large mobile workforces and assets – such as fleet vehicles, heavy equipment and specialised tools – plus field service organisations, and construction and repair services, innovative uses for technology are driving exciting new opportunities, as well as complex challenges.
Among these challenges, the evolution of the many disparate solutions to manage the mobile workforce has limited the potential of MRM deployments. Different applications and functions – such as route optimisation, navigation, telematics and mobility – operating in independent silos with little or no data connectivity or integration between them create a complex environment that doesn’t adequately support real-time operations (see Figure 1-1).
FIGURE 1-1: Siloed applications and technologies add complexity.
A rapidly changing landscape
Not surprisingly, technology is driving a rapidly changing industry landscape. For example, electric cars – once considered science fiction – are now very much a reality. The UK is the latest in a growing list of countries, along with France, to outline plans to halt the manufacture of petrol and diesel cars, announcing that it will ban their production by 2040. For any business that relies on fl preparation for this transition starts now. MRM solutions are key to this, having been shown to lead to significant cost savings through efficient route planning and reduced idling time and fuel waste.
"Just as technology is driving this change, it also offers the solution to the challenges it presents..."
But just as technology is driving this change, it also offers the solution to the challenges it presents. In the US, record numbers of businesses are turning to advanced MRM systems to collect vital information on their staff, vehicles and assets to ensure that they can keep pace with inevitable changes to business processes, regulation and reporting. C.J. Driscoll and Associates project that the total number of MRM units installed on fleet vehicles, commercial trailers, heavy construction equipment and personal mobile devices used in the field will grow to more than 14 million units in the US by 2019.
Naturally, data plays a key role in any business transformation – especially when upgrading vehicles to new technologies or transitioning to new systems and processes. The more data you collect, the easier it is to adapt. With this in mind, the choice facing business fleets is simple: get ahead of the game now, or spend precious resources catching up in the future.
The technologies of tomorrow are here today
In other areas, there’s simply no time to get ahead of the game – tomorrow’s technologies are already integral to the way we work and live. This is particularly true of the Internet of Things (IoT). Just like the cloud before it, the IoT is most definitely here to stay, with various industry analysts predicting anywhere from 20 to 30 billion IoT connected devices by 2020.
"The natural progression of this vehicle-to-vehicle and vehicle-to-infrastructure communication is, of course, the autonomous vehicle..."
The impact of this trend on fleets is potentially enormous, as greater connectivity allows vehicles to interact with one another and collect data on vehicle environment, condition and performance. Most fleets already collect information on speed, fuel use and driver behaviour, but the technology exists to go much further. Businesses can automate previously labour-intensive or manual processes such as routing, payroll and reporting, through comprehensive MRM systems, connecting the vehicle, the people and the work seamlessly – potentially improving efficiency, productivity and, ultimately, the bottom line. The natural progression of this vehicle-to-vehicle and vehicle-to-infrastructure communication is, of course, the autonomous vehicle. Uber launched its first fleet of autonomous taxis in 2016, and the likes of Google, Apple, Tesla, Nissan and Mercedes-Benz are investing millions in the space.
Vehicle connectivity and standard fitment of hardware will become increasingly widespread, enabling live updates of current vehicle health, GPS positioning and traffic and weather feeds. The speed of change is phenomenal, and businesses need agility and flexibility to survive and thrive in the market.
Change today or pay tomorrow
With any new technological development, the last to adapt pays the heaviest price. Progress waits for no one and the companies that thrive are those that embrace it. In the current climate, doing nothing is simply not an option – change is happening, and it is happening now.
As technology continues to infiltrate the way we work, we create more data than ever before. At best, this leaves companies in a position where they have more data than they know what to do with, and therefore fail to take advantage of the potential opportunity that it offers. At worst, businesses waste precious time and resources analysing that data, which can make it feel like more of a hindrance than a help. In such an environment, implementing a system that can analyse this data for you, help to automate key processes, and future-proof your business is no longer a luxury but a necessity.
"Your customers are used to technology as an enabler, and they will go to whoever can give them the best and most convenient service possible!"
Your customers are used to technology as an enabler, and they will go to whoever can give them the best and most convenient service possible!
MRM technology can do this and more: giving you a clear picture of your business every minute of the working day, and enabling you to make the best use of your people, your vehicles, and your resources – potentially saving you time and money, and providing a better customer experience and competitive advantage.
The companies that now lead the world all used technology to carve out a niche and disrupt the norm, changing the industries they now dominate forever. Who remembers the companies they crushed along the way?!
Leveraging Cloud and Mobile Technology
Cloud computing takes mobile resource management to new heights. The cloud enables businesses of any size to leverage massive computing and storage capacity without committing capital expenditure or requiring entire IT departments to operate and maintain it. Cloud services are typically provisioned on a subscription basis in which customers only pay for what they use – much like public utilities. Business can easily and automatically scale their cloud environment up or down as business needs dictate.
One of the most popular cloud computing service models is software as a service (SaaS), in which a cloud customer uses an application that’s hosted in the cloud, but the customer is not responsible for maintaining the software application (such as updates and security patches) or the underlying infrastructure (such as servers, databases and network equipment).
The cloud also enables near real-time access to data – critical to many mobile resource management applications. Rather than connecting back to a server in a corporate network that may have relatively limited network bandwidth, some MRM applications exchange data in the cloud, which supports more robust data centres located around the world and is equipped with massive computing and storage capacity, as well as network connectivity.
"Like the cloud, mobile innovation has changed our world today. Smartphones are everywhere – and they’re getting smarter..."
Like the cloud, mobile innovation has changed our world today. Smartphones are everywhere – and they’re getting smarter. Increasingly powerful and intuitive applications create new possibilities for solving complex mobile workforce and resource management challenges.
As 5G cellular technology begins to be deployed by 2020, ubiquitous connectivity – practically everywhere – will become a reality. In addition to ever greater network speeds, 5G technology will enable near real-time communication between devices, applications, and users in harsh and remote environments that are not possible today, such as at sea, in the air, or in remote mining areas. 5G innovations will enable certain types of Internet traffic to be prioritised so that mission-critical applications – such as for autonomous vehicles – are delivered reliably and quickly. 5G will also overcome many current structural challenges, such as interference in metropolitan areas and tall buildings.
As 5G networks become a reality, the power of cloud computing and its applications for telematics and mobile resource management will continue to drive digital transformation in every industry. Additional information on vehicle hardware (as standard from 2018 on new model launches) will improve vehicle connectivity and information gathering.
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Aug 15, 2018 • News • Autonomous Vehicles • connected vehicles • fleet technology • Future of FIeld Service • field service • field service management • fleet management • self-driving cars • Service Management • Edzard Overbeek • Here Technologies • Renovo
An open ecosystem of best-in-class technologies working seamlessly together will be at the heart of the automated transportation systems of the future.
An open ecosystem of best-in-class technologies working seamlessly together will be at the heart of the automated transportation systems of the future.
That is the shared vision of Renovo (Renovo.auto), a mobility software technology company, and HERE Technologies (here.com), a global leader in mapping and location services. Today, the two companies announced that they have entered into a partnership to deploy open interfaces for highly and fully automated vehicles. They believe an open-standards approach will fuel greater interoperability and data exchange across the transportation ecosystem, boosting safety, efficiency and comfort for passengers.
In the first phase of their collaboration, Renovo and HERE are working on a new technology interface to maximize the utility of sensor data generated by fleets of automated vehicles in the ‘self-healing’ of highly precise maps. The companies intend to make the interface available for fleets of highly automated vehicles powered by Renovo’s AWare operating system, enabling them to provide data that can be used to update a service such as HD Live Map, the mapping service for automated vehicles from HERE. This service uses different types of sensor data to identify change in the real world and provide a highly-precise, continuously-updating map across the road network. An automated vehicle equipped with HERE HD Live Map knows exactly where it is and has a better understanding of what lies ahead and what it should do in different scenarios.
"As we build the data infrastructure required for autonomous cars, collaboration between key technology providers and across industries is mandatory..."
As we build the data infrastructure required for autonomous cars, collaboration between key technology providers and across industries is mandatory,” said Edzard Overbeek, CEO of HERE Technologies. “With AWare, Renovo has a powerful operating system for automated vehicles. Our partnership and integration into the AWare ecosystem will help expand access to data that’s vital to building automated mobility systems that people can trust.”
“HERE Technologies is a leading creator of mapping and location services with a bold Autonomous World Vision, and we are delighted to enter into this partnership with them,” said Chris Heiser CEO and Co-Founder of Renovo. “We enable our customers to develop and deploy fleets of highly automated vehicles, and these deployments are made possible by an open ecosystem of best-in-class technologies.”
HERE is a privately held company backed by several investors: Audi, BMW, Bosch, Continental, Daimler, Intel and Pioneer. With this partnership, Renovo is joining one of the largest technology ecosystems in the automotive space.
AWare is already powering highly automated vehicle fleets on public and private roads today including that of Voyage.auto. HERE is the newest addition to the rapidly growing AWare ecosystem which includes Samsung, Verizon, Velodyne LiDAR, Parsons, INRIX, Argus Cyber Security, Affectiva, Phantom Auto, Metamoto, Understand.ai, NIRA Dynamics and Bestmile.
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Aug 14, 2018 • Fleet Technology • News • field service • field service management • fleet management • Service Management • careless driving • Driver Management • off-road driving • operational expenses • StarLink Tracker
ERM Advanced Telematics launches StarLink Tracker with Wi-Fi, complete Connected Car unit, which integrates advanced vehicle tracking, driver behaviour monitoring, theft prevention, Bluetooth, Wi-Fi and 4G capabilities in a single device...
ERM Advanced Telematics launches StarLink Tracker with Wi-Fi, complete Connected Car unit, which integrates advanced vehicle tracking, driver behaviour monitoring, theft prevention, Bluetooth, Wi-Fi and 4G capabilities in a single device...
International automotive technology provider ERM Advanced Telematics, whose products have been installed in more than 1.5 million vehicles worldwide, has launched the StarLink Tracker with Wi-Fi, a versatile telematics product that integrates advanced vehicle tracking, driver behaviour monitoring, theft prevention, Bluetooth, Wi-Fi and 4G cellular capabilities in a single device. The StarLink Tracker with Wi-Fi is the first product under ERM's new Wireless Connect strategy, which aims to use wireless technologies to provide its partners – vehicle fleet management companies, vehicle manufacturers and importers and car insurance companies – with a competitive edge.
The StarLink Tracker is a modular solution that is designed for installation both in vehicles on the production line and in the aftermarket, for vehicles that have left the production line. The StarLink Tracker with Wi-Fi turns any vehicle in which it is installed into a Connected Car. The modularity of the product allows to add capabilities anytime, through the use of add-on products provided by ERM or by a third party. This can be done on demand and without any need to replace the StarLink Tracker device, which keeps functioning as the central tracking and communications unit under any such solution.
"The StarLink Tracker with Wi-Fi took about a year to develop, and ERM Advanced Telematics has already received its first orders to supply the product from customers in the United States, India and Australia..."
The StarLink Tracker with Wi-Fi took about a year to develop, and ERM Advanced Telematics has already received its first orders to supply the product from customers in the United States, India and Australia.
Part of the competitive edge that the new product offers rests on its extended wireless capabilities and on the mere fact that it is designed to be implemented in Connected Car applications. Until now, the installation of many telematics products for vehicle tracking, analysis of various situations and events and driver behaviour diagnostics required wire hook-ups. The StarLink Tracker with Wi-Fi and products that ERM Advanced Telematics will launch in the future under its Wireless Connect strategy, can be installed using the installer's standard smartphone which communicates through Bluetooth connection in order to configure the product and perform any required adaptations. All this can be much faster compared to many other telematics devices and with much less hassle that might have arisen due to the need to hook-up and hide wires.
In addition to various wireless capabilities that help track the vehicle and other telematics functions, the StarLink Tracker with Wi-Fi is equipped with a microphone and loudspeaker to initiate and receive calls and dial emergency numbers. One application for this can be E-Call (Emergency Call), such as in the European Union or just as an Emergency Call application. When pressing the location unit's emergency button or immediately after an impact above a certain intensity, the unit will allow conversation between the vehicle's occupants and the emergency centre personnel, who can hear what is happening in the vehicle and identify events such as threats against the driver or accidents.
The product will also provide information about the driver's behaviour, including careless driving, accidents, off-road driving, acceleration during turns, speed violations and more, information that can be used by the manager to significantly improve fleet management capabilities, performance and can decrease operational expenses.
"The product will also provide information about the driver's behaviour, including careless driving, accidents, off-road driving, acceleration during turns, speed violations and more, information that can be used by the manager to significantly improve fleet management capabilities, performance and can decrease operational expenses..."
The compact product (about 120 grams) also saves installation time and costs and creates Wi-Fi hotspots in the vehicle for up to eight devices. It features 4G cellular modem, GPS/GLONASS/Galileo location module and an ability to navigate inside underground parking lots or in mines; internal antennas, emergency button support and built-in data logger. Other capabilities are internal management of up to 500 driver ID’s, remote immobilization, wireless connectivity to a wide range of additional ERM and third-party products and many other features. As the core infrastructure for Connected Car applications, the product can integrate to full range of the vehicle's internet connectivity needs, which are provided by the use of the tracking unit's SIM card without the need for any additional SIM card.
The StarLink Tracker with Wi-Fi's 4G capability will provide broadband communications for applications such as listening to online music, video consumption or surfing the web during the car ride. The product's Bluetooth capability will enable installers, drivers and end-users to connect mobile devices, receive information and set different configurations without the need for wires.
If required, it is possible to extend the solution which relies on the new product to also include CAN Bus interface and enable users to receive alerts on the information transmitted between the various sensors and the vehicle's computing units.
"One of our paramount objectives, to which we strive daily, is to provide our business partners over the globe with competitive advantages. As a leading company with unique perspective and more than 30 years' experience in the automotive field, ERM relies on its proven technological capabilities in order to provide these advantages to car manufacturers, car fleets' service providers, vehicle importers and other industry players. We help these players establish technological supremacy based on the ability to support a wide range of functionalities, and deliver high performance and operating efficiencies in any market they operate in or intend to operate in," said Eitan Kirshenboim, CMO of ERM Advanced Telematics.
"Our Wireless Connect strategy enables the industry to achieve these objectives simultaneously. The StarLink Tracker with Wi-Fi, as the pioneer product under this strategy, highlights this well. Alongside the product's impressive technological capabilities, its ability to support a growing number of sensors and telematics applications while minimizing the installation time and cost greatly helps our business partners."
Kirshenboim added: "a fleet management service provider who purchases a telematics solution, but pays much more only to install it in a long and complicated process, will find it difficult to achieve a competitive edge. To respond to these problems, the Wireless Connect strategy will strive to reduce the need to use wires during the installation process as much as possible, minimize the installation time and cost of vehicle telematics products, and generate added value to our customers and business partners."
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Aug 06, 2018 • Fleet Technology • News • Compliance • field service • field service management • fleet management • Service Management • TruTac • Kinaxia • Mark Thompson Transport • Trevor Dickenson
Kinaxia employs a dedicated team of compliance professionals to manage the Group fleet, which comprises of over 630 vehicles, therefore it is essential for the team to have full visibility of compliance data across all of the companies. In need of a modern, flexible compliance analytics software that can provide comprehensive reporting, Kinaxia chose to work with leading tachograph analysis software and compliance products provider, TruTac.
Utilising the TruTac product, TruView, the Kinaxia compliance team has access to a full compliance dashboard that provides data from across the Group in one central place. It offers all-around compliance control; tachograph management, driver de-briefing and compliance reporting.
By effectively monitoring, reviewing and managing driving performance, Kinaxia works to ensure that the companies within the Group are compliant with legislation and are operating in a safe, efficient manner.
Responsible for the roll-out of TruTac across the Kinaxia Logistics group, Trevor Dickenson, Group Health Safety and Compliance Manager, says “TruTac is a clear and concise way for us to ensure we document and review our Drivers’ behaviour. It gives us full visibility across the Group and keeps our drivers and others safe on the roads.”
“With real-time, easy access to accurate information and the ability to pull a range of the reports, we are able to work with our Drivers to get a full understanding of their needs and any risks or issues that we can tackle. The TruTac system is a great addition to our Group.” added Trevor.
Kinaxia Logistics is currently looking at additional TruTac products that may help to support compliance and operations, such as TruCheck, an app for driver vehicle checks, which is currently being trialled at Mark Thompson Transport.
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Aug 03, 2018 • Fleet Technology • News • fleet technology • workforce management • Electronic Logging Device • field service • field service management • Fleet & Asset Tracking • fleet management • Routing Application • SensLynx • Service Management
Though still a young company, SensLynx has quickly established itself as one of the foremost brands in the fleet and asset management industry.
Though still a young company, SensLynx has quickly established itself as one of the foremost brands in the fleet and asset management industry.
Some of the credit goes to its co-founders, both of whom have long-standing track records as executives with other wireless entities and top tier fleet tracking companies. But SensLynx’s world-class GPS tracking hardware and software, as well as its full suite of mobile solutions for companies of all sizes, is another driving force behind its sterling reputation.
Since its inception, SensLynx has broadened its scope into many other IoT areas but sees a powerful opportunity for unlimited growth in the fleet tracking arena through a network of newly minted resale business owners.
IoT fleet management continues to be one of the fastest growing markets globally and is forecasted to be worth over $15 Billion by 2024.
Yet, it is also one of the most under-penetrated, opening a wide window for agile entrepreneurs in a broad range of verticals, such as Transportation, Plumbing, Heating/Air Conditioning, Landscaping, Electricians, Food Delivery, Utilities/Oil/Gas, Construction, Non-Emergency Medical Transport, Airports, Waste Management and Public Safety/Security.
The GMAP program is built around SensLynx’s bundled solution components, which include Fleet & Asset Tracking, Electronic Logging Device, Routing Application, Video/DashCam capture and Workforce Management for smartphones The new SensLynx GPS Management Accelerator Program (GMAP) can either enable start-ups or enhance existing business portfolios with the addition of tracking solutions. GMAP requires no upfront investment or inventory warehousing and is structured to deliver recurring revenue via new sales channels, while also being compatible with legacy business models to capitalize on similar customer profiles.
And because SensLynx white labels its solutions under certain criteria, entrepreneurs earn significant margin on hardware sales (up to 75%!) plus monthly subscription income from the customers they will own outright.
“We believe in the entrepreneurial spirit,” said Rob Garry, Co-Founder and CEO of SensLynx. “Not only does this Accelerator Program help us grow our IoT Fleet sector on a grassroots level, it inspires others to strike out on their own or expand.”
The GMAP program is built around SensLynx’s bundled solution components, which include Fleet & Asset Tracking, Electronic Logging Device, Routing Application, Video/DashCam capture and Workforce Management for smartphones. At the heart is its comprehensive fleet/asset tracking software, packed with features like Data Handling, Parsing, Database, Mapping, Alerting, Reporting, Dispatch, Maintenance Logging, e-Logs, Local Posted Speed Limits, Addressing, Geofencing, Interstate Miles, Open API-based software and more. The complete bundled solution with software, hardware and data connectivity is attractively packaged at one guaranteed monthly price.
SensLynx’s GMAP program provides every tool necessary for companies to succeed, including initial training, planning for roll-out, conducting telemarketing for launch, developing website content, providing custom branded marketing materials and online demo support, accessible through the streamlined GMAP Reseller Portal where businesses can also easily manage supply chain and customer accounts.
Tom Maguire, Co-Founder, COO and CMO of SensLynx said, “We’ve worked hard to create a superior, all-encompassing, yet simple program that will ensure our resellers see measurable results in record time with dedicated support from us.”
GPS Tracking makes customer fleets, assets and personnel safer and more productive while reducing operating costs and increasing profitability overall. The SensLynx GPS Tracking Solution delivers everything and then some. And the low expenditure, high return GMAP program allows sales professionals to become successful proprietors in an emerging industry rather than employees and augments existing businesses with a leading-edge technology. The future of IoT Fleet Management is very bright.
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Jun 29, 2018 • Fleet Technology • News • AD Bly • Auto Electrical Services. • fleet technology • WEBFLEET • field service • fleet management • Service Management • TomTom Telematics
AD Bly has achieved savings of £100,000 after an investment in technology helped to reduce maintenance bills, improve driver behaviour and slash mileage
AD Bly has achieved savings of £100,000 after an investment in technology helped to reduce maintenance bills, improve driver behaviour and slash mileage
The Knebworth-based construction firm has implemented a joint solution combining TomTom Telematics WEBFLEET and FleetCheck to help boost efficiency across its fleet, with consultancy support from TomTom reseller Auto Electrical Services.
The integration of WEBFLEET and FleetCheck means service schedules can be managed based on up-to-date information drawn from the vehicle, including odometer readings. This helps AD Bly to conduct proactive maintenance work, calling vehicles in immediately when work is required to prevent problems from developing.
Meanwhile, improved mileage reporting has also allowed the company to cut down on out-of-hours use of vehicles, helping to reduce the number of miles travelled by around 5,000 over the course of a year. Reports on driving time and mileage per day also help AD Bly take greater control over the safety of staff.
Bringing different data streams together in one place has helped to change the way we work and allow us to gain greater insights into the operation of our fleetAdam Gamlin, Fleet Manager at AD Bly said: “Bringing different data streams together in one place has helped to change the way we work and allow us to gain greater insights into the operation of our fleet. As a result, the transport department is better able to support the growth aims of the wider business.”
AD Bly also targeted driver behaviour as an area of focus across its fleet of two HGVs and 169 LCVs. OptiDrive 360 – a key component of WEBFLEET – provides managers with weekly reports detailing incidences of speeding, harsh steering and harsh braking. This allows them to conduct detailed driver debriefs allowing them to target any performance issues that may have a negative impact on fuel efficiency and safety.
Meanwhile, the drivers themselves receive in-trip feedback and predictive advice, empowering them with the information needed to make positive changes.
Gamlin added: “By unlocking a wealth of data on driving performance, we are now in an even better position to work with our drivers to improve their safety and help the business operate more efficiently. Our employees reacted well to the introduction of the technology and improvements to performance happened very quickly.
“Now, we are quickly able to identify the root causes of any performance issues and address these with individual drivers, providing the support, advice and training needed to help them improve.”
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May 25, 2018 • Fleet Technology • News • Fleet Regulations • Light Commercial Vehicles • Verizon Connect • Derek Bryan • driver safety • field service • fleet management
Research released this week by Verizon Connect has revealed that a quarter of UK commercial drivers are breaching driver guidelines around rest and fatigue.
Research released this week by Verizon Connect has revealed that a quarter of UK commercial drivers are breaching driver guidelines around rest and fatigue.
By UK law, a commercial driver must take a rest break of at least 45 minutes after a maximum of four hours and 30 minutes of driving time.[1] Yet, a quarter of fleet managers admitted that their drivers on average take breaks after five hours or more, breaching the driver guidelines.
The study confirms the challenge fleet managers face to ensure their drivers remain safe and compliant. When asked about the top issues that worry them, 24 percent cited compliance, 23 percent said unsafe driving practices and 13 percent of fleet managers said drivers not taking rest.
Two-thirds of fleet managers (66 percent) have systems in place to help ensure their drivers take required breaksTwo-thirds of fleet managers (66 percent) have systems in place to help ensure their drivers take required breaks. However, 16 percent of them leave it at each driver’s discretion to take appropriate rest, 15 percent ask their drivers about their breaks and 3 percent do not know.
Many fleet managers (46 percent) use a tachograph to automatically record vehicle speed and distance and to keep track of their drivers’ rest periods. While this is the most time-effective approach for fleet managers, it still has its challenges. According to the study, fleet managers said they spend more than three hours a week correcting and following up on drivers’ tachograph mistakes – which adds up to nearly 21 working days, or more than a month, each year. When asked how they would prefer to spend this time instead, looking for ways to reduce costs was the most popular response with 39 percent.
Fleet managers must also keep tachograph data on record for no fewer than 12 months.
Over a third (31 percent) admit non-compliance by failing to download driver data every 28 days and storing the data for less time than they are supposed to (29 percent).
“Fleet managers are frequently under pressure to increase margins, impress their customers and outshine their competitors. However, safety is still priority number one. Our research shows how hard fleet managers have to work to maintain safety and compliance while juggling so many demands,” comments Derek Bryan, Vice President, EMEA, Verizon Connect.
“Simple systems can be put in place to cut down time spent on admin while ensuring compliance and driver safety. By integrating tachograph data with their fleet management system, organisations of any size can improve driver safety, compliance, and productivity. In doing so, managers reclaim time to focus on growing and improving the business.”
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May 23, 2018 • News • Aptiv • Autonomous cars • Kevin Clark • Lyft • driverless cars • field service • field service management • fleet management
The potential utilisation of Autonomous Vehicles within the field service has been discussed for some time so forward-looking field service organisations may be keen to see the latest developments in this emerging technology have made public use of...
The potential utilisation of Autonomous Vehicles within the field service has been discussed for some time so forward-looking field service organisations may be keen to see the latest developments in this emerging technology have made public use of driverless cars a reality...
Earlier this month, Aptiv PLC, a global technology leader in mobility, announced the launch of a fleet of 30 autonomous vehicles in Las Vegas on the Lyft network.
A product of Aptiv’s Mobility and Services group, these vehicles will operate on Aptiv’s fully-integrated autonomous driving platform and be made available to the public in partnership with Lyft. On an opt-in basis, passengers will have the ability to hail a self-driving vehicle equipped with Aptiv technology to and from high-demand locations.
This partnership is a multiyear agreement between the two companies and a clear step toward generating revenue for Aptiv’s autonomous driving business. Both companies will leverage Aptiv’s connected services capabilities and Lyft’s ride-hailing experience to provide valuable insights on self-driving fleet operations and management.
“With Aptiv’s autonomous driving technology deployed throughout Las Vegas and broadly accessible through the Lyft app, a wide range of consumers will be able to share the experience of autonomous vehicles in a complex urban environment,” said Kevin Clark, Aptiv president and chief executive officer. “More importantly, the resulting knowledge and data will allow us to further refine our autonomous driving capabilities and strengthen our portfolio of industry-leading active safety solutions.”
The combination of Aptiv’s autonomous driving technology and Lyft’s ride-hailing app is the expansion of a successful partnership that launched in Las Vegas during CES 2018. That initial pilot provided more than 400 self-driving rides to the public and earned an average customer rating of 4.99 out of five stars. Like the CES program, vehicles will be operated by highly-trained safety drivers.
Aptiv, built on decades of experience in automotive performance, has a strong foundation in delivering safe technologies. The company prioritizes and meets high-level functional safety requirements in both its software and hardware validation.
Aptiv autonomous vehicles on the Lyft network have been available to the general public in Las Vegas starting May 3.
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May 01, 2018 • Fleet Technology • News • Fuel Cards • BP • fleet management • scheduling • tomtom
An innovative fuel and driver management solution from TomTomTelematics and BP has helped logistics specialists Corporate Solutions cut fuel costs by 8.1 percent.
An innovative fuel and driver management solution from TomTomTelematics and BP has helped logistics specialists Corporate Solutions cut fuel costs by 8.1 percent.
The Birmingham-based company, which provides bespoke temperature controlled and ambient distribution services, introduced BP FleetMove Pro across its 100-strong HGV fleet in June 2017.
The new integrated system combines BP fuel card information with vehicle location, fuel consumption, driver behaviour and vehicle maintenance data from WEBFLEET, TomTom Telematics’ fleet management solution. This provides full visibility and control over how fuel is being used across the entire fleet in one, easy-to-use interface.
Instead of checking thousands of individual fuel card transactions manually every year, the company now receives fuel card exception reports Instead of checking thousands of individual fuel card transactions manually every year, the company now receives fuel card exception reports. These highlight at a glance if there is an anomaly that might indicate fraudulent card use, such as when a fuel card transaction and vehicle location do not match.
WEBFLEET’s integral OptiDrive 360 functionality meanwhile – which gives drivers in-cab feedback and advice on a number of key indicators affecting fuel efficiency, including speeding, idling, sudden braking and harsh steering – has helped improve fleet mpg by 9.2 percent.
In addition, weekly fuel consumption reports have highlighted a clear correlation between fuel wastage due to idling and number of accidents, triggering targeted driver training.
“We’re delighted with the results,” says Stuart Payne, Commercial Director at Corporate Solutions. “Combining different streams of data in this way makes everyone’s life easier, helping us to save time and reduce operating costs.”
Further benefits to the company include WEBFLEET alerts that highlight when any of the vehicles’ dashcam cameras are no longer working, helping to plug any evidence gaps for future insurance claims.
Scheduled integration with the incumbent routing and scheduling system means the company will soon be able to send drivers directions to the most appropriate BP stations on each route to help them get the best fuel deals.
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