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Event information: 

Twitter: #TMOT2014
Location:The Brewery | 52 Chiswell St | London | EC1Y 4SD
Date: 18th September 2014
Register: www.themobilityofthings.com

Go to The Mobility of Things for:

Enterprise Mobility is changing how we work, how we drive the customer experience, business processes and strategy.

The Mobility of Things will offer supreme clarity to help C-level business leaders define the Enterprise Mobility vision – laying the groundwork for heightened competitive advantage. The unprecedented, continuous change that mobility is bringing on the business means the role of IT leaders over the next three years will be critical. It starts here.

This exclusive one-day event will demystify the complexity and technical issues of the evolving mobile landscape and will provide an opportunity to expand your mobility business network through peer-to-peer ideas sharing. It will feature an all-day exhibitor zone, detailed break-out sessions and the chance to meet leading mobility industry professionals, organisations, analysts and technologists.

Keynote highlights from The Mobility of Things will include:

•  The Critical Path to Enterprise Mobility Maturity – How Ready is Your Organisation?
  The 2014 IDC Mobility Maturity Model survey provides a peer-to-peer framework for mobility transformation. John Delaney, Associate Vice President, European Mobility at IDC will reveal how industry leaders from across Europe are using the model to build a more tailored roadmap to fast-track success.
• Insights from the London 2012 Olympics: The Power of a Mobile-Enabled Approach to Customer Experience
  The London Olympics was the most connected games ever – integrated, seamless user experiences at their most sophisticated. Greg Nugent, Director of Brand, Marketing and Culture for the London Olympics and Paralympics, explains how they did it and, equally astounding, how things have moved on in the last two years.

Relevant watching ahead of The Mobility of Things: 

 

Relevant reading ahead of The Mobility of Things: 

Case Studies:

Moneysupermarket.com

As the UK’s leading price comparison site, MoneySupermarket.com aims to “help people make the most of their money.” To do this, the company invests heavily in delighting its customers with pertinent recommendations that result from analysing customer data. Click here to read more. 

Arcadia Group

Arcadia Group is the UK's largest privately owned clothing retailer. To be a long term success in the world of High Street Fashion the Arcadia Group has had to be fast and flexible in its response to the changing demands of its consumers. As a result its IT requirements are equally demanding. Click here to read more...

White Papers: 

Enterprise Mobility Trends:

The enterprise today is changing rapidly. The intersection of cloud,
mobility, social networking and the Internet, what analyst firm Gartner
calls the, “Nexus of Forces” is making most medium and large
enterprises rethink their enterprise mobile strategies. Click here to read more...

SapientNitro Insights 2014
The third edition of Insights focuses on how brands are connecting technology and story, offering you a clear view of the disruptive, exciting changes taking place in today’s omni-channel, always-on world. Click here to read more...

 

 

 

 

 

Contact information for Asolvi:

Key Contact: Tony Milford
Phone: +44 (0)1494 465066

email:  sales@asolvi.com
web: https://www.asolvi.com

 

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Services provided:

• Contract & Asset Management
• Service call scheduling and optimisation
• Stock & Logistics
• Quotations
• Internal Repair Centre & CRM
• Customer Web portal
• Mobile Data

 

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All about Asolvi:

The world’s favourite field service management software

Tesseract is Asolvi’s longest-standing field service management solution, with over 7,500 users across 25 countries. It brings its host of benefits to service directors, managers, engineers and CEOs alike by automating and optimising all phases of the field service operation, from logistics to SLAs.

Why choose Asolvi?

Optimises operations: Better utilises field resources as well as office employees. You’re able to do more work with the same number of workers.

Increases revenue and cost control: You’re able to invoice more hours and more materials, at the same time making sure you have full control of the cost to deliver services.

Automates and streamlines your processes: Automating processes and aligning your service delivery to match is crucial to stay ahead of competitors.

Change management: Enables your organisation to change as the market does.

Contract management: Gives you far better control over your current and future contracts, enabling you to calculate contract prices correctly and monitor profitability.  

All the functionality you expect from Asolvi is standard:

• Asset tracking and configuration control with serial/asset numbers and full audit trail.
• Contract administration with SLA, billing, warranty control and third-party support.
• Call logging with diary, SLA escalation and full audit trail. Engineer dispatch with job updates, parts usage and job invoicing.
• Logistics control for warehouse and van, for both repairable and disposal parts.
• Full workshop repair module including a booking in/out wizard and full audit.
• Generation of sales and contract quotations using a simple wizard.
• Further works / job quotations.
• Meter billing: usage, minimum and block together with consumables.

Asolvi’s singular commitment to field service management software ensures that we are in touch with the requirements of our customers not only for today but for the future. Our development within the field of service management leads the way for the next generation of service operations.

Providing a service management system is only part of the solution. Asolvi also offers training and consultancy to help you achieve the best possible results from your investment immediately.

 

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Client Testimonies for Asolvi:

“We wanted to streamline the system, we wanted faster invoicing, faster ordering of parts, better visibility, and we wanted to be able to see jobs through to completion directly and with all the relevant information to hand. Tesseract’s REA has totally delivered on all those counts.” - David Monteith, Tecalemit

“With over 195,000 sites to look after, managing our data and service work would be a real challenge if it wasn’t for Tesseract.”- Richard Spencer, IT Consultant, SCCI Alphatrack 

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Contact information:

Phone: 020 7880 1412
Web: www.citysprint.co.uk
Email: in-night@citysprint.co.uk

Services Provided:

 

• SameDay Courier
• UK and International logistics
• Technical courier
• Logistics solution design
• Multi-drop courier
• Parts distribution

 

About CitySprint:

We deliver… products and parts to your engineers, wherever they are.

We are specialists in flexible express and same day solutions, and can save you money and time with our ‘in-night’ and ‘in-boot’ courier services, with deliveries being made securely and efficiently before the working day even begins.

CitySprint is the UK’s leading same day distribution network, helping you deliver your business promises, whatever they might be.

We understand that your package is critical to your business and therefore the importance of our role in delivering it safely and securely, on time.

We offer a comprehensive range of services: SameDay Courier, SameDay Logistics and International and UK overnight courier. These are available 24 hours a day, seven days a week, to meet all your logistics requirements.

Our extensive UK network handles over 5 million critical deliveries per year and each package is special to us. Our 2500-plus couriers are all equipped with GPS tracking devices, so we can monitor their locations at all times and carefully plan collections and deliveries. You can also track your courier’s progress in real-time; a unique national service that our customers find invaluable and which sets our business apart.

We operate in all major mainland UK conurbations, connecting all types of businesses across Britain. Our wholly-owned national network is the key to the local customer service we provide, wherever you are in the UK.

We understand what you want from your delivery partner – complete transparency, reliability and good customer service. Our leading-edge technology means we can give you just that.

Whether you have a corporate account or just want to use a credit/debit card, you can book and track your deliveries online or via our free app, MyCourier (available on iPhone, Android and Blackberry).

 

Further information:

Click on the images below to find out more information about each of CitySprint's services to the field service industry. 

Same Day Courier

 

 

 

 

 

UK overnight logistics

 

 

 

 

 

 

International Logistics

 

 

 

 

 

Technical Courier

 

 

 

 

 

Logistics Solutions Design

 

 

 

 

 

Multi-Drop Courier:

 

 

 

 

 

Parts Distribution: 

 

 

 

 

 

 

 

 

 

 

Contact information: 

Key Contact: Steve Court
Phone: +44 (0) 2476 30 30 10
Web: www.bdaviation.com
Email: steve.court@bdaviation.com

Services Provided:

 

• Dedicated Air and Road express routes
• Netherlands
• Germany
• Coventry
• Ireland including ROI
• In-night
• Pre7
• Pre8
• Pre9
• Noon and Next Day
• final mile delivery solutions
• Warranty and spare part returns
• B2B and B2C supply chain solutions

About BDA:

European Air and Road Express logistics Solutions

BDA (Bespoke Distribution Aviation) is the specialist provider from mainland Europe into the UK and Ireland. BDA connects daily from Germany, the Benelux and France, with its own freight only aircraft and daily road line-hauls. These connect to, and perfectly complement, a full range of urgent, time critical and day definite delivery solutions; as well as 2 day and economy delivery solutions, for less urgent stock, replenishment shipments and a full range of B2C delivery solutions.

Aftersales Spare parts In-Night deliveries UK and Ireland

Our Client base is from a wide range of industries such as, hi-tech IT and printing, medical equipment, materials handling equipment, agricultural machinery and direct selling e-commerce retail. BDA's service infrastructure means that we can transport anything from a small spare part in a padded envelope, through to larger specialist machine parts and palletised goods. Deliveries can be made In-Night pre 7/8 am or during the day with timed delivery operations pre 9, 10, 12 and standard Next Day, 2 day or economy delivery, throughout the UK and Ireland.

Integrated Tracking system

All delivery services are integrated into our innovative BDA tracking IT platform, with our tracking system updating as soon as the next status of your shipment is available, providing you with one point to view all your shipments, regardless of how many different service types you utilise to serve the UK and Ireland markets.

Specialist Air and Road infrastructure

BDA's specialist infrastructure and bespoke logistics approach, coupled with our IT system, can provide significant cost savings to our customers whenever intelligent consolidation opportunities are available within the supply chain, particularly where multi-level service requirements are key to your business; whether this be upon collection, during transit line-haul or consolidation in the 'final mile' delivery.

Client Support available 24/7 for the fastest response

Our Client Support team are available 24/7 and will always ensure that our clients receive the fastest response and highest level of support, communication and reporting for the management of our client's consignments.

 

Latest video:

FLS Contact information: 

Key Contact: Jeremy Squire, UK Managing Director
Phone: +44 (0)1183 800189
Web: www.fastleansmart.com
Email: jeremy.squire@fastleansmart.com

Services provided by FLS: 

 

• Workforce Management and Optimisation
• Real-Time Scheduling
• Field Service Management
• Dynamic Route Optimisation
• Workflow Processing
• Resource Scheduling
• Mobile Solutions
• Reporting Tools
• Document management
• Car stock management
• Microsoft Dynamics CRM Integration
• SAP Integration
• SaaS-Solution

All about FLS: 

FLS is the recognized technology leader in the development and implementation of real-time scheduling, dynamic route optimisation and mobile solutions.  Industry leaders such as IBM, Jungheinrich and Sky across various industries, from 20 to 4.500 field resources, have deployed FLS VISITOUR and FLS MOBILE to increase the efficiency of their field service by a cost-optimised scheduling.

The key differentiator of our software is the worldwide unique PowerOptalgorithm which powers VISITOUR. PowerOpt features smart customizable target parameters that can easily be aligned with your business strategy for operational excellence and customer intimacy to enable achievement of higher resource utilisation and first time fix rates compared to other technologies.

FLS VISITOUR is provided On-Premise or as a SaaS-model and its lean architecture makes integration to your ERP/CRM system easy. In addition, our fully embedded solution FLS VISITOUR for MS Dynamics CRM or our SAP Integration Suite, offers you a seamless and fast integration and saves you not only valuable time and cost but will also improves the user experience of your employees.

FLS VISITOUR Workflow, our workflow-controlled process optimisation solution based on graphical modeling according BPMN, allows you  proactive task control and automated processes for both back office and field activities. All service processes, from call intake through commercial completion, are controlled and documented efficiently.

FLS MOBILE is our stand-alone mobile solution for your field staff. All relevant information for efficient work performance in the field is provided and in connection with FLS VISITOUR supports dynamic scheduling through the transfer of status messages and data transfer in real-time between the field service and back office. Moreover, FLS MOBILE is a platform-independent hybrid application (BYOD) so you are flexible in hardware investments.

We offer expertise to both small and medium-sized enterprises as well as global corporations, using our experience in the development and implementation of Workforce Management Software for nearly 20 years.  All products are develop in Germany by a continuously growing team of highly qualified mathematicians, information scientists, and economists. Our aim is to ensure that our solutions are undisputedly the fastest, leanest, and smartest solutions on the market.

The FLS headquarters are in Heikendorf near Kiel and further offices in Germany, UK, The Netherlands, Scandinavia and USA.

Latest video from FLS:

Latest resources from FLS:

Contact information for Trimble Pulse:

Key Contact: Brant Carter
Phone: 01473 696300
Email: fsm_enquiries@trimble.com
Web: www.trimble.com/fsm

Services Provided by Trimble Pulse:

• Scheduling & Workforce Optimisation
• Performance Management Analytics
• Driver Safety
• Audit Trail
• Business Intelligence
• Reporting Tools
• Fleet Management
• Vehicle Diagnostics

All about Trimble Pulse:

Trimble Field Service Management provides visibility into field and fleet operations so businesses can streamline efficiency and increase productivity.

The Field Service Management suite includes work management and scheduling, performance analytics, fleet management and mobility solutions that transform the effectiveness of work, workers and assets in the field. The cloud-based portfolio allows Trimble to offer customers industry-specific, enterprise-level solutions for exceptional performance and ease of use.

Trimble helps companies around the world transform their world of work. Through our intelligent solutions Trimble delivers critical value across multiple business areas, from Operations and Service to Fleet and HR, ultimately enabling the measurement and management needed to drive significant business improvements.

 

Demanding customers, the squeeze on the bottom line and keeping up with the technology curve are all issues in today’s field service organisations and the need to deliver customer service excellence while balancing costs is imperative to any business. Trimble can help you achieve this balance, creating the perfect workday for you and your customers.

Enabling business improvement

Our solutions have helped our customers’ achieve results including: [unordered_list style="bullet"]

• 11% Increase in service revenue
• 9% Improvement in workforce productivity
• 31% Reduction in daily mileage
• 22% Reduction in fuel consumption
• 32% Improvement in fleet utilisation
• 21% Reduction in vehicle and operating costs

Latest video from Trimble Pulse:

Latest News and Features from Trimble Pulse:

Contact information:

Key Contact: Mr. Derek Smallwood
Phone: +44 (0) 7730-897235
Email: enquiries@mobilefieldservicemanagement.com
Web: www.mobilefieldservicemanagement.com

 

Services Provided by Mobile Field Service Management:

• mobile strategy and roadmap definition
• requirements gathering and business case development
• supplier selection management
• design and delivery of improvement programmes
• project/ programme triage and recovery

 

About Mobile Field Service Management:

Mobile field service management is an independent consultancy offering impartial advice, expertise and programme delivery capability for organisations seeking to transform or enhance the field service aspects of their business. Mobile Field Service Management can help develop mobile strategies and roadmaps, articulate requirements, build realistic and achievable business cases, and deliver the subsequent service improvement programmes.

We can provide the ‘glue’ to new or faltering improvement and transformation programmes in the mobile service arena.

 

 

 

Contact information:

Key Contact: Ms. Christine Murphy
Phone: 01494 428991
Email: christine.murphy@ifsworld.com
Web: www.ifsworld.com

Services Provided from IFS:

• Software for Field Service & Asset Management
• Optimised Workforce Scheduling
• Mobile Workforce Management</li>
• Service Contract Management
• Field Service & Asset Management

All about IFS:

IFS Enterprise Service Management –software solutions for service and asset management, real-time scheduling and mobile workforce management.

IFS develops, implements and supports unique workforce and planning software, built to respond immediately in real-time to real-world events, giving the insight you need to drive service delivery improvements.

IFS is a leading global enterprise software vendor to industries where asset management, manufacturing, field service management, supply chain management, or project management are core disciplines.

More than 2,100 companies in over 60 countries rely on IFS Applications™, a component-based suite for product & asset lifecycle management that can be configured for ERP, EAM, project-based ERP, field service management, or a combination of all four. IFS Applications has been evolving to meet changing customer needs since 1983 and is configured for agility, usability and low total cost of ownership in its targeted industries. IFS employs 2,800 worldwide.

Latest video from IFS:

Latest Resources from IFS:

White Paper: The business benefits of enterprise mobile solutions

The most significant moments in business begin with the arrival of an idea. An idea that is so profound and far-reaching that nothing will ever be the same again.The idea in question is mobility. Martin Gunnarsson, Director of research and strategy IFS discusses the benefits of enterprise mobile solutions in detail. Click here for instant access (no registration required) 

 

 

Three strategies for field service resource scheduling software

IFS explore how companies implementing enterprise technology to optimise field service scheduling and management have a wide range of options, with a variety of software available to help manage the route and schedule of field service technicians and others that need to be dispatched to remote sites in order to carry out their work. Click here for instant access (no registration required) 

Contact information:

Phone: US:1800 986 4210 / UK: 0800 520 0458
Email: sales@geopal-solutions.com
Web: www.geopalsolutions.com

 

Products and services from GeoPal:

 

• SaaS / Web Management System
• Mobile App – Android (mobile phones and tablets) and iPhone
• Customisable Mobile Forms / Mobile Data Capture
• Scheduling and Dispatch
• Workforce Optimisation
• GPS Location Tracking
• Route Replay
• Mapping and GIS
• API Integration
• Asset Management
• Lone Worker Protection
• Portals
• Reporting

 

About GeoPal:

GeoPal is a cloud service and mobile app for companies that need to manage a field based workforce.

GeoPal is used across industries including field service, facilities management, home healthcare, engineering & surveying, transport & logistics, and the public sector.

While these industries are diverse, they have a common set of needs:

• See the real-time location of field workers and the jobs they are working on,
• Increase field worker productivity
• Eliminate paperwork and collect information from the field
• Provide proof of delivery for work done or services provided.

 

With better visibility of worker locations, scheduling of jobs is more efficient, and because information captured in the field is sent instantly and securely to the office without the need for data re-entry later, workers can complete more jobs per day.

Businesses no longer suffer from lost or delayed paperwork, and the improved efficiency of data transfer means invoices can be issued faster, increasing cash flow.

GeoPal’s customisable mobile forms can capture customer signatures, photos, barcodes or RFID scans, and a variety of data formats and transmit the information instantly to the office. The office administrator can view worker, asset and customer locations on the map, schedule and dispatch job information to worker’s mobile phones, and configure assets, reports, and lone worker protection settings.

This gives better visibility and control of business operations, improves productivity and accuracy of work completed in the field, and enables increased cash flow by issuing invoices and customer reports faster.

If you have existing internal systems, into which you are re-entering data from spreadsheets or paper forms, GeoPal can be used as a complementary mobility solution. Our powerful and flexible APIs let you connect GeoPal to existing systems (HR, CRM, Finance), ensuring the secure transfer of information between field and office to add mobility and improve reporting for your business.

GeoPal is used by customers in USA, Ireland, UK, Middle East and Africa. Customers on average see a 20% improvement in productivity and up to 50% reduction in administration costs by using GeoPal mobility solutions.

Visit www.geopalsolutions.com for a free trial, to see the difference GeoPal can make to your business.

 

Latest Video from GeoPal: 

GeoPal Solutions for Field Service

 

Geopal company overview:

 

Resources from GeoPal:

Case Study: Telecommunications

GeoPal mobility solution improves visibility and location tracking while reducing costs for businesses providing field services to the Telecommunications Sector. Click here to read more (instant access, no registration required)