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Ericsson (NASDAQ: ERIC) and Belgian Communications Service Provider, Telenet, are extending their managed services partnership through a five-year deal that will see Ericsson take responsibility for planning, design, operations and optimization. The deal also includes the deployment and seamless integration of 5G hardware into Telenet’s mobile network.

he deal will see Telenet deploying Ericsson Operations Engine in 2022, comprising the latest in AI and automation to enhance its mobile network performance and offer improved customer experience. Telenet announced the selection of Ericsson as 5G radio access network (RAN) vendor in a network modernization deal announced in March 2021.

THE DEPLOYMENT OF ERICSSON OPERATIONS ENGINE WILL PROVIDE TELENET'S MOBILE NETWORK WITH DATA-DRIVEN OPERATIONS AND OPTIMIZATION THROUGH AI AND AUTOMATION

Ericsson network optimization services will also be provided under the deal. The solution combines multi-vendor networks expertise with the latest AI-enabled Cognitive Software suite. This functionality will enhance customer experiences and ensure a superior return from Telenet’s deployed network assets. Ericsson will also extend its current Mobile Operation Center with monitoring of the fixed network.

As part the deal, Ericsson will employ 15 of Telenet's mobile network experts while maintaining their current employment conditions.

Micha Berger, Chief Technology Officer, Telenet, says: “We are pleased to reinforce our long-term partnership with Ericsson as part of our vision to build a future-ready 5G network that enables world-class experience for our customers. We are confident that these new technologies will enable us to provide to our customers a state-of-the-art mobile experience.”

Franck Bouétard, Head of Ericsson Belgium, Luxembourg, France, Algeria and Tunisia, says: “Prolonging and expanding our managed services contract is the recognition of our operational performance as Telenet’s trusted partner and is complementing our 5G RAN contract. As Belgium is continuing its shift toward 5G, we are honored to extend our partnership with a key actor such as Telenet to deliver leading 5G services to Belgian consumers.”

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation 
• Read more about 5G @ www.fieldservicenews.com/5G
• Read more about Ericsson on Field Service News @ www.fieldservicenews.com/ericsson
• Read more about Telenet on Field Service News @ www.fieldservicenews.com//telenet
• Find out more about Ericsson 5G @ https://www.ericsson.com/en/5g
• Follow Ericsson on Twitter @ twitter.com/Ericsson

Infradata deploys BroadForward’s Location Based Services (LBS) solution at Telenet, providing access to location information of devices across legacy and next generation mobile networks

Infradata and BroadForward announced today that they have been selected by Telenet to replace the existing legacy LBS system with the BroadForward Location Based Services solution. This allows Telenet, the largest provider of cable broadband services in Belgium who acquired mobile operator BASE in 2016, to expand their ability to provide location information. This is needed for a range of services, including emergency calls for police, firefighting, and ambulance services.

Telenet aims to become the leading converged connected entertainment and business solutions provider in Belgium. Telenet has a track record in delivering disruptive products to the market, specializing in the supply of broadband internet, fixed and mobile telephony services and cable television. Liberty Global, the world's largest international TV and broadband company, has a 56% stake in Telenet.

Infradata is the leading expert and certified reseller of the entire range of BroadForward products, which includes next generation products for routing, interworking, security and number portability. Infradata is selected by Telenet based on their extensive experience in design, implementation and support of BroadForward products.

BroadForward LBS is a software based, multi-protocol solution, designed to manage device location information across legacy and next generation mobile networks. The productized solution includes standardized functions such as GMLC (Gateway Mobile Location Centre), LRF (Location Retrieval Function) and Routing Determination Function (RDF). The solution will later also incorporate the 5G Gateway Mobile Location Centre.

Luk Bruynseels, VP Mobile Technology at Telenet, about selecting Infradata, “Approximately 70 to 80% of all emergency calls are made from a mobile device, and with the network location information we can provide additional information to emergency services so they know where to find people when it matters. As the leading expert in BroadForward products, Infradata successfully replaced the legacy system with BroadForward’s state-of-the-art Location Based Services solution that works in a multi-vendor environment and across network types”.

Infradata Managing Director Nico van Buitenen added: “Mobility continues to grow at an astonishing rate. Two-thirds of the world's population are already connected by mobile devices and IoT devices will grow to nearly 10 billion devices in just a few years from now. Due to the extensive knowledge and experience Infradata has internally on mobile networks, we are able to provide Telenet with a leading Location Based Services solution that works across legacy, current and future networks.”

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