ARCHIVE FOR THE ‘frontline-workers’ CATEGORY

Arrow Labs, the technology company uniting deskless, frontline workers, announces a partnership with BMB Group (“BMB”) - a multinational and world leader in providing custom-made IT solutions.

Arrow Labs and BMB’s combined expertise will deliver cutting-edge, turnkey, workflow management solutions to large enterprises with significant field operations, and a need for the highest standard customer service. The joint deployment of solutions – including Arrow Labs’ flagship enterprise SaaS software, MIMS - will initially focus on the MENA region, and prioritise the telecoms, logistics, oil and gas and utility sectors.

THE PARTNERSHIP WILL ALLOW ARROW LABS TO RAPIDLY SCALE ITS MIMS WORKFLOW MANAGEMENT SOLUTION INTO PRIORITY SECTORS

Companies in these sectors in particular, plus others, have a critical need to improve and optimise automation, performance and workflow management – which MIMS and BMB’s machine learning-based solutions will address.

For Arrow Labs, working with BMB will provide a faster, greater reach of MIMS to customers in new and existing markets, allowing a more rapid scaling of its business. Broader, more end-to-end solutions will also be possible - such as IoT and monitoring capabilities - and leverage the complementary nature of BMB’s product portfolio and MIMS.

BMB has over 3,000 industry-leading customers, in all verticals, across 17 offices, in the Middle East, North Africa and Europe. Customers include the likes of BP, BT Group, Carrefour, Coca-Cola, DHL International GmbH, Diageo, Eni S.p.A., General Motors, Halliburton, Maersk, Nestle, Nokia, Orascom Telecom, Renault, Repsol, and RWE AG.

Rami Darwish, Chief Executive Officer of Arrow Labs, commented:

“This partnership is a real coup for Arrow Labs. BMB Group’s customer list is a who’s who of large enterprises, in sectors that will greatly benefit from our frontline worker solution - MIMS. We are honoured that BMB has chosen Arrow Labs as its partner; this will help us reach customers much faster and more broadly. Our combination is also reciprocal, and we look forward to adding value to BMB via the joint deployment of our complementary solutions.”

Maria Tohme, COO – Levant of BMB Reach, commented:

“BMB is excited for this new partnership with Arrow Labs as it is a great addition that complements our solutions offering. BMB has been on the forefront of Digital Transformation for the past few years and we have helped our customers transform their businesses and streamline their operations. We believe that by partnering with Arrow Labs, we will offer a diverse portfolio that will change the way businesses manage their field service workforce and surely increase their operational efficiency.”

Today’s announcement follows the recent endorsement of Arrow Labs by the renowned American investor, Tim Draper, in the company’s recent US$5 million Series A fundraise – which was one of Mr. Draper’s earliest investments in the MENA region.

Arrow Labs is recording high growth, especially with industry leaders in the telecoms, oil and gas and logistics sectors, with clients including G4S, Dubai Ports World and Bnet.

Further Reading:

• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Read more about Field Service Management @ www.fieldservicenews.com/field-service-management
• Learn more about ArrowLabs @ arrowsecure.com
• Connect with Arrow Labs on LinkedIn @ www.linkedin.com/company/arrowlabsmims/
• Follow Arrow Labs on Twitter @ twitter.com/ArrowLabsMIMS

ETELM, the radio communications infrastructure specialist, has entered the third and final phase of its work with the BroadPort consortium to develop a pan-European interoperable mobile broadband system for Public Protection & Disaster Relief (PPDR) users.

Having successfully completed the Prototype Phase, ETELM is part of the Frequentis-led consortium that is among just two consortia left in this European Pre-Commercial Procurement (PCP) Project, BroadWay. They have now been invited to move onto the next phase, which will be to develop the prototype solution into a live, useable pilot system.

The BroadWay initiative was created by the public safety agencies from 11 European countries and is operating under the framework of Horizon 2020, a flagship EU research and innovation programme. Collectively, these agencies provide mobile communication services to around 1.4 million responders and deal with an array of crimes and disasters throughout the continent.

FREQUENTIS-LED CONSORTIUM DOWN TO THE FINAL TWO IN DEVELOPING INTEROPERABLE PUBLIC PROTECTION & DISASTER RELIEF (PPDR) MOBILE BROADBAND SYSTEM

Where currently each country possesses its own separate system to handle mission-critical communications, the objective of BroadWay is to develop a unified solution that will allow European first responders to communicate, share and access information regardless of the country in which they intervene. This will provide operational mobility for public safety responders across Europe by linking national mission-critical mobile broadband networks to act as one.

Now at its pilot stage, the consortium is required to develop a solution that reaches Technology Readiness Level 8, a system originally developed by NASA to provide uniformity of technical maturity across different technologies. Level 8 will require a complete and fully operational system that achieves the best possible performance across each of the project’s 11 objectives.

A primary goal will be to ensure that the pilot system succeeds in being interconnected and provided as-a-service to offer the widest operational mobility. In particular, it must provide secure operational and EU interoperable communication for law enforcement agencies and other PPDR practitioners so that they are able to protect and respond in cross-border cooperation. Operational mobility of this standard will allow practitioners to operate wherever they are, whenever they need to, and with whomever they are tasked to cooperate.

Nicolas Hauswald, CEO at ETELM, said: “The impact of this innovation-led project will be felt by all police, firefighters and other emergency units when dealing with any cross-border incident or disaster as it unfolds. It will also become an essential tool in managing public safety, enabling enhanced security and more effective emergency responses. 

“ETELM has been developing professional radio communications infrastructure for over 40 years, working with critical communications organisations around the globe, and we are very proud to bring our expertise to this important project.

“The demands of critical communications require not only robust and reliable solutions that can operate in any situation, no matter the environment, but also the capacity to transmit increasingly rich data without delay. Add to this the need to seamlessly integrate across numerous different jurisdictions and our challenge here is to demonstrate a single, future-proofed system that will enable emergency services, first responders and critical national infrastructure operators across Europe to complete their essential duties not only unhindered but also significantly enhanced by the technology that we are developing. It’s an exciting prospect, and we are fully committed to its success.”

The BroadWay Pilot Phase (Phase 3) begins in October 2021 and will last until September 2022.

The full BroadPort consortium, led by Frequentis, consists of the following partners: ETELM, Crosscall, Halys, Municipality of Málaga, Nemergent Solutions SL, and Universidad de Málaga. The subcontractors are: Arico Technologies, Control Center Apps GmbH, Comfone, Eutelsat SA, Lyfo, PrioCom B.V., Telefónica I+D, T-Mobile Netherlands B.V., and Virtual Fort Knox AG.

Further Reading:

• Learn more about ETELM  @ www.etelm.fr
• Read more about Managing the Mobile Workforce @ www.fieldservicenews.com/managing-the-mobile-workforce
• Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
• Read more about ETELM on Field Service News @ www.fieldservicenews.com/etelm
• Find out more about about the BroadWay PCP Project @ www.broadway-info.eu
• Follow ETELM on Twitter @ twitter.com/ETELM2