ARCHIVE FOR THE ‘technology’ CATEGORY

Is Your Org in Tune With Customer Expectations? Probably Not—and We’ll Explain Why

Jan 07, 2022 • FeaturesDigital TransformationtechnologyAquantGLOBALcustomer experience

In this article, we discuss the findings of Aquant's 2022 Service Intelligence Benchmark Report and look at some key observations about service performance from the customer's perspective.

3 Tips to Secure Approval for New Service Projects

Nov 04, 2021 • FeaturesDigital TransformationtechnologyAquantGLOBAL

In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation.

Aquant Announces $70 Million Series C Funding Round To Revolutionize The Service Industry Using Artificial Intelligence

Oct 07, 2021 • NewsArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

Aquant, the leading Service Intelligence Platform that gives service leaders, reps and teams the most vital information they need for every situation, has raised $70 million in Series C funding. The investment will support the growth and advance its...

Service Insights, Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences

Jul 13, 2021 • FeaturesArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.

3 Tips to Quickly Scale Your Appliance or Food Service Repair Business

Jul 12, 2021 • Featuresservice excellencetechnologyAquantCovid-19Leadership and StrategyGLOBAL

In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.

Aquant Launches New AI Tool, Service Insights

Jun 24, 2021 • NewsArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

Aquant, the leading service intelligence platform announced Service Insights. The tool, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences. This empowers service leaders with the...

How to Get the Pulse of the Customer Before the NPS Score

Jun 09, 2021 • Featuresservice excellencetechnologyAquantCovid-19Leadership and StrategyGLOBAL

In an age of Uberization, customer service expectations are higher than ever in our post- pandemic world. The answer to meeting those expectations lies within the rich data sets we have on each customer. However, the flow of information often...

4 Foolproof Steps to Kick Off a Tech Deployment

May 07, 2021 • FeaturesAugmented RealityDigital TransformationService LeadershiptechnologyAquant

In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.

Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions

Mar 17, 2021 • NewsEventsService Leadershiptechnologyremote workingAquantGLOBAL

Who else needs a vacation? We know it’s been a tough year for service leaders and your teams, so Aquant is hosting Service Leaders Spring Break where we are mixing work and play. The fun runs from March 22 - March 25.

1 2 »

Leave a Reply

Latest from Twitter

From The Archives