Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions
Mar 17, 2021 • News • Events • Service Leadership • technology • remote working • Aquant • GLOBAL
Who else needs a vacation? We know it’s been a tough year for service leaders and your teams, so Aquant is hosting Service Leaders Spring Break where we are mixing work and play. The fun runs from March 22 - March 25.
What is Service Leaders Spring Break? It’s a virtual field service event for service pros, by services pros. Join sessions that will help spark ideas and polish best practices to ● Create and scale a well-rounded and inclusive workforce ● Provide service teams the best tools for success, regardless of current skill level ● Focus on the best KPIs to improve service outcomes, not just the ones that look good in monthly reports ● Make measurable improvements that slash the skills gap and improve service quality ● Navigate Covid-19 challenges with an eye towards future growth Events include:
Monday, March 22 Slashing the Service Skills Gap: An Alchemy of Tech, People & Processes Featuring
● Mike Rembelski, Vice President, Global Service at Danaher Corporation / Beckman Coulter Diagnostics
● Rodger Smelcer, Vice President and Owner, United Services Technologies, Inc.
● John Carroll, CEO, Service Council
Preventing Service Disasters: How Information Gaps Hurt Your Business
● Edwin Pahk, VP of Product Marketing & Business Development, Aquant
Tuesday, March 23 3 Milestones for Any New AI Deployment
Featuring
● Guy Ben-Ezer, Director Customer Success, Aquant
● Eric Federman, Customer Success Manager, Aquant
● Edwin Pahk, VP of Product Marketing & Business Development, Aquant
Wednesday, March 24 Creating Meaningful Diversity in Service
Featuring
● Roy Dockery, Vice President of Global Care at Swisslog Healthcare
● Robyn Walker, Senior Director, Customer Success and Service Operations at Mevion Medical Systems
● Carolyn Ridderman, Global Vice President, Customer Care at Stryker
Sign up now to get access to an exclusive beer tasting on March 25, featuring a beer brewed just for service leaders.
Learn more: Take a glance at scheduled sessions and sign up at servicespringbreak.com
Further Reading:
- Read more about Aquant on Field Service News @ www.fieldservicenews.com/aquant
- Read more about Service Leadership @ www.fieldservicenews.com/service-leadership
- Learn more about Service Leaders Spring Break @ servicespringbreak.com
- Learn more about Aquant @ www.aquant.io
- Follow Aquant on Twitter @ twitter.com/Aquant_io
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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