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Mar 12, 2019 • News • Android • rugged • Rugged smartphone • smartphones • RugGear
Hong Kong-based rugged smartphone manufacturer, RugGear has won a prestigious iF Design Award for its RG725 push-to-talk rugged smartphone.
The iF Design Awards recognise design and innovation across the following disciplines: product, packaging, communication, interior architecture, professional concept, service design and UX and architecture with the RG725 victorious in the telecommunications category.
The device's Android™ 8.1 Oreo™ operating system and walkie-talkie functionality was highlighted by the 67-strong judging panel who commended its "outstanding, innovative and functional design".
"We are very proud to have won the award," said Oliver Schulte, RugGear's CEO. "With the RG725, we have developed a device that offers many different functions for a variety of work requirements and convinces with its innovative, industry leading push-to-talk design for industrial users".
Dec 24, 2018 • Hardware • News • Panasonic • field service • field service technology • hardware • rugged • Service Management • TOughbook • Enterprise Computing • Managing the Mobile Workforce
Technology buyers are in favour of spreading the cost of equipping their mobile workforces with notebooks, tablets and handheld devices, the latest research reveals.
Technology buyers are in favour of spreading the cost of equipping their mobile workforces with notebooks, tablets and handheld devices, the latest research reveals.
78% of UK technology buyers said they would be interested in a subscription-based solution to equip mobile workforces.
Currently, buyers say their top considerations when purchasing mobile devices for their workforce are cost (72%) and life expectancy of the product (54%). Yet the majority of buyers still expect to replace their mobile workforces’ devices every 2-3 years.
Buyers said an “As a Service” approach for mobile hardware, as opposed to paying out in advance with a large, one-off capital expenditure, would help them to purchase up to date technology more quickly (54%), manage costs better (49%) and free up budget to purchase more accessories (34%).
"53% said it would help them to maintain and dispose of devices more effectively and 33% agreed it would be a more secure way of disposing of mobile technology..."
The new approach of payments for hardware spread over three years at 0% interest, with helpdesk support and secure, end of life disposal was also attractive to buyers for reasons beyond cash flow. 53% said it would help them to maintain and dispose of devices more effectively and 33% agreed it would be a more secure way of disposing of mobile technology.
The service elements buyers most wanted to be included in the subscription model were a three-year warranty (65%), a payment plan with 0% interest (46%), and delivery of devices straight to the workplace (46%). Optional extras they were keen to see offered included Insurance (45%), extended standard warranty (43%), accidental damage warranty (43%), accessories (39%), specialist software applications (34%) and a trade-in programme (34%).
Despite the enthusiasm for the service, 69% of buyers were unaware of companies offering the service-based solution with 0% interest.
The independent research, carried out by Opinion Matters on behalf of Panasonic Toughbook, questioned 250 UK technology buyers of notebooks, tablets and handheld devices for mobile workforces.
“With the rapid advances in design and functionality of mobile devices and the resulting productivity gains for mobile workforces, businesses are keen to keep up to date with the latest developments,” said Kevin Jones, Managing Director for the Panasonic Mobile Solution Business in Europe. “This is resulting in an expensive capital expenditure every two-three years. But buyers are telling us that they would much rather move to a new subscription-based model, similar to the growing popularity of software as a service. Panasonic’s new Toughbook as a Service Solution helps our current and future customers overcome this challenge.”
Toughbook as a Service
Panasonic launched its new Toughbook-as-a-Service (TaaS) earlier this year. It’s a unique, interest-free, monthly payment model for rugged devices. Businesses can now equip their mobile workforces with any rugged Panasonic Toughbook notebook, tablet or handheld device without having to worry about large upfront costs in capital expenditure.
Toughbook-as-a-Service is an end-to-end subscription, powered by European digital services provider, Econocom. It allows companies to pay for their Toughbook devices monthly, over a three-year period. Uniquely TaaS subscribers pay the same as a cash purchase, even though payments are spread over a longer term - eliminating the need for large upfront costs and allowing organisations to benefit from an OPEX-based solution rather than CAPEX.
"Toughbook-as-a-Service is an end-to-end subscription, powered by European digital services provider, Econocom..."
TaaS solutions include access to Panasonic Toughbook devices, delivery, 3-year warranty, helpdesk support, and end-of-life services such as collection, recycling and data wiping. As well as the rugged hardware, customers can choose to add into the monthly payment, on the same 0% interest terms*, options for their solution including vehicle mounts, docking stations, specialist software applications and other device accessories, as well as extended and accidental damage warranties.
Customers can also choose to personalise their TaaS subscription with a number of optional extras, including a trade-in programme, which allows businesses to upgrade their technology without losing the value of their existing estate. TaaS also provides the ability to bundle in airtime, MDM and data analytics, for example.
* TaaS is a 0% finance OPEX solution, including up to 20% soft costs. If the transaction requires more than 20% soft costs/software, the interest rate over 3 years will be higher.
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Nov 05, 2018 • video • Features • Hardware • Dell • Enterprise Mobility • field service • field service management • field service technology • rugged • Rugged laptops • Dell Rugged PC • Latitude 5424 • MIke Libecki • Rahul Mike • Rugged NoteBooks • Rugged PC
Check out this excellent showcase of Dell's latest rugged range where NatGeo’s Mike Libecki trades a peak into expedition life for a look at Dell’s Latitude 7424 Rugged Extreme and Latitude 5424 and 5420 Rugged notebooks.
Check out this excellent showcase of Dell's latest rugged range where NatGeo’s Mike Libecki trades a peak into expedition life for a look at Dell’s Latitude 7424 Rugged Extreme and Latitude 5424 and 5420 Rugged notebooks.
National Geographic adventurer Mike Libecki depends on Dell Rugged PCs to get to the most extreme locations and this great video he takes Rahul Tikoo, VP of Commercial Mobility Computing with him to Utah to give him a taste of expedition life through ascending, rappelling and climbing, whilst Rahul Mike the new Dell Latitude 7424 Rugged Extreme and Latitude 5424 and 5420 Rugged notebooks.
Find out more and check out the full Dell rugged product line here: https://www.dell.com/rugged
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Nov 02, 2018 • Hardware • News • Captec • Enterprise Mobility • field service • field service management • field service technology • rugged • rugged hardware • rugged tablets • Field Service Hardware • Managing the Mobile Workforce
Captec, designer and supplier of specialist computer platforms, has announced the launch of a brand new fully rugged tablet, built specifically for mobile workforces.
Captec, designer and supplier of specialist computer platforms, has announced the launch of a brand new fully rugged tablet, built specifically for mobile workforces.
The lightweight, 8-inch VT 681 provides smaller fleets with an affordable Windows-based tablet and has been developed by Captec to disrupt the market currently dominated by more expensive rugged hardware.
Ruggedisation features include IP-67 protection and drop-testing to 1.2 metres, enabling the tablet to comfortably withstand the stresses of challenging environments including rough treatment, dust and water ingress and shocks.
With built-in GPS and an optional barcode scanner, the VT-681 supports the application needs of today’s mobile workforce across sectors including construction, field services, utility fleets and emergency services.
The addition of an integrated hand strap delivers maximum comfort on-the-go, while the active stylus pen increases the functionality available to field service professionals, even in wet conditions.
"With built-in GPS and an optional barcode scanner, the VT-681 supports the application needs of today’s mobile workforce across sectors including construction, field services, utility fleets and emergency services..."
For mobile workforces requiring use in and out of vehicles, Captec has also developed the IVM-681 vehicle dock, designed to accommodate the VT-681 tablet.
The new Captec dock is robust, compact and quick and easy to use. It features USB and power pass through and has been constructed to offer hassle-free, one-handed cost-effective docking.
To meet the critical safety requirements of in-vehicle applications, the dock has been tested for its ability to endure shock and vibration – enabling tablets to stay securely mounted, even in the event of a collision.
Gerard Marlow, Sales Director, Captec, said:
“We’re excited to be able to introduce this new rugged tablet into our range. Our aim is to provide mobile workforces with flexible, powerful and cost-effective mobile computing solutions that make their jobs easier and provide peace of mind that they’re equipped to withstand all the rigours associated with fieldwork.”
As well as developing the new tablet and dock, Captec offers a complete installation service. By fully managing everything from vehicle audits and custom cable looms to installation and through-life support, Captec optimise in-vehicle applications for reliability, safety and longevity.
Find out more about the Captec VT-681 rugged tablet here - https://www.captec-group.com/product/captec-vt-681-fully-rugged-tablet/
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Oct 02, 2018 • Hardware • News • Enterprise Mobility • field service • field service management • Getac • rugged • rugged tablets • Service Management • Field Worker • HAZLOC • OTEX • Managing the Mobile Workforce
A new fully-rugged solution purpose-built for the challenging conditions and uncompromising demands of those working within hazardous industries
A new fully-rugged solution purpose-built for the challenging conditions and uncompromising demands of those working within hazardous industries
Getac announced last week the launch of the new F110-Ex fully-rugged tablet, as an enhancement to its popular F110 model, designed to deliver unrivalled efficiency, reliability and safety to workers in hazardous environments.
In many industrial sectors, extreme temperatures, poor weather conditions and close contact with dangerous substances are all factors to contend with daily. Workers need devices they can rely on for efficient field maintenance, accurate safety checks and equipment monitoring tasks. IT failure not only has a significant impact on productivity, it also puts lives at risk.
The new F110-Ex fully-rugged tablet has been designed with this in mind. Featuring an 11.6-inch sunlight readable display and weighing just 1.49kg, it is both versatile and compact providing reliable operation in the field. MIL-STD810G and IP65 water and dust resistance certifications ensure seamless operation in wet, dirty environments, while an operating temperature range of -21°C to +60°C ensures full functionality in even the most extreme conditions.
The F110-Ex features intrinsic safety design limiting electrical and thermal energy output to a level below that required to ignite hazardous atmospheric mixtures. Like all of Getac’s Ex fully-rugged tablets it is certified to ATEX, UL913 and IECEx standards, for complete operator safety.
Powering digital transformation
Advances in AI and IoT technologies are powering digital transformation across all industrial sectors and the F110-Ex allows those businesses working in hazardous environments to fully benefit from productivity and process improvements and migrate legacy paper-based documentation to live and even cloud solutions.
Chris Bye, President at Getac U.K. Ltd, comments, “The F110-Ex enables users to safely collect and send digital data, capture images and even engage in video communication in high-risk environments, helping enterprises complete the last mile of digital transformation.”
Exceptional performance and security
Equipped with the 7th generation Intel Kaby Lake Core processors and multi-factor security mechanisms, the F110-Ex provides exceptional computing power and secure authentication. Full data protection is provided by Windows 10, with an optional face recognition camera compatible with Windows Hello, as well as barcode scanner and (LF/HF)RFID reader.
As one of the top rugged solution providers, Getac offers a comprehensive portfolio of vertically integrated solutions for all types of extreme operating conditions. In addition to the new F110-Ex, Getac’s fully rugged tablet portfolio includes the EX80, ZX70, T800 and other ATEX-certified models, all delivering exceptional ruggedness and performance for hazardous industries.
Availability:
The new F110 will be available to buy from 27th September 2018. For more information, please visit: www.getac.com
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Aug 30, 2018 • Features • Hardware • Xplore Technologies • Enterprise Mobility • field service • rugged • Service Engineer • Service Management • Field Service Mobiity • Mobile Devices • Note 8 • Service Management Technology • Xplore R2
It seems there has been something of a convergence between the worlds of rugged manufacturers and their consumer peers across the last few years. In the past, the two occupied very separate worlds.
It seems there has been something of a convergence between the worlds of rugged manufacturers and their consumer peers across the last few years. In the past, the two occupied very separate worlds.
Rugged was very much the world of heavy, chunky, and robust devices, whilst the consumer equivalents were sleeker, more refined and more likely to break if they got dropped.
Today, however, the line has certainly blurred substantially in the middle. Take Xplore’s R12, a fully rugged tablet that smartly converts into a two-in-one powerful enough to be a more than adequate replacement for a desktop let alone a laptop.
Now, whilst the R12 may still look like a heavyweight lining up against a featherweight if put alongside a Microsoft Surface, which would be its most suitable comparison within the consumer realm, it by no means fits the traditional image of a rugged device - i.e. cumbersome, bulky and awkward. It is a sleek looking and excellently engineered device whose lightweight feel belies its robust rugged credentials.
Of course, this is not a one-way street either.
"Consumer devices are increasingly likely to have higher certifications that we previously only would have seen in a rugged spec..."
Consumer devices are increasingly likely to have higher certifications that we previously only would have seen in a rugged spec sheet.
Take for example Samsungs current flagship smartphone the Note 8.
Not only does have an impressive 6GB RAM on an 1.7GHz octa-core processor making it an exceptionally fast device, but it also has its own Dex docking station that essentially turns it into a mobile desktop by allowing you to plug into a TV or Monitor via HDMI - something that could be hugely useful for the field engineer who needs to give a presentation whilst on the road for example.
Then when we add into the equation that the Note 8 is certified at IP68 (meaning it is essentially impervious to both water and dust ingress) could an argument could be made for it being a strong device for field service use.
We recently hosted a fieldservicenews.com exclusive webcast with rugged specialists Xplore Technologies and the topic of what defines rugged manufacturers against this backdrop of blurring lines was a major talking point within the session.
Our panel consisted of Steve Priestly and Cliff Adams, VP International Sales and Product Marketing for Xplore respectively as well as Bob Ashenbrenner, President of Durable Mobile Technologies.
"With the lines beginning to blur between rugged and consumer mobile devices, is there more to why an organisation should choose to work with a rugged manufacturer other than just the specs these days?"
The question was put to the panel ‘With the lines beginning to blur between rugged and consumer mobile devices, is there more to why an organisation should choose to work with a rugged manufacturer other than just the specs these days?’
Priestly was the first to respond “I think you raise a very good point in terms of the lines becoming more blurred. At Xplore, where we have more than 20 years worth of experience, we would say that maybe the words are blurred but the principals of building a rugged device are not blurred at all - they a very common.”
“We have built rugged devices from the ground up, with the most rugged of architectures to support all the elements of rugged mobile working.”
"I think one of the areas that people get most confused is IP68 - well what does that mean in a rugged environment?"
“I think one of the areas that people get most confused is IP68 - well what does that mean in a rugged environment?”
“What is most important in the enterprise environment is for us to be able to demonstrate that we are rugged, we are classified in the industry standard specifications but our product still has all of the appropriate I/O, accessories and capabilities to be able to run the workflow of the mobile worker.”
“That has to be the same across all of our devices and whilst we may share some common specifications with a consumer manufacturer, but that doesn’t mean they are as rugged as the products we provide”
Ashenbrenner also concurred with Priestly’s sentiments further adding:
“A lot of consumer devices have very little I/O [input/output]and in an enterprise environment having the right amount of I/O is really, really important,” he explained.
“Now, without I/O it is fairly easy to make an IP68 device - there are very little openings for water or dust to get in. So these consumer manufacturers have sort of stumbled upon an IP68 rating and have thought they that’s one of the things the rugged guys talk about, let’s declare that we’re rugged -well that’s not how it works.”
"IP68 is just one feature. It doesn’t cover knocks, it doesn’t cover drops, it doesn’t cover other abuses such as vibrations and such..."
“IP68 is just one feature. It doesn’t cover knocks, it doesn’t cover drops, it doesn’t cover other abuses such as vibrations and such. So my advice to field service organisations is don’t be fooled by that one rating they accidentally got when that is only part of the bigger picture.”
“One thing I would just add is that one thing the IP rating doesn’t give you in terms of dealing with a rugged environment is the ability to operate within a wide range of temperatures,” Adams commented.
“If you are going to be operating out direct sunlight or if you are going to operate in a location where there are extremely cold climates, that wide temperature range is something that you will not find on a consumer device. If you need to perform in such conditions then a rugged device has to be the obvious choice there.”
“This is especially true when it comes to tablet devices, where you are running full feature software applications that consume a lot of processing power. A sealed consumer tablet will not have a fan, something which is critical to maintaining the full power of the CPU in those hot environments.”
[quote float="left"]The Xplore range of tablets have internal fans that are isolated from the elements so they can still have a high IP rating whilst being able to dissipate that heat and maintain that processing power[/quote]“For example, the Xplore range of tablets have internal fans that are isolated from the elements so they can still have a high IP rating whilst being able to dissipate that heat and maintain that processing power.”
It is of course, these often nuanced details that can get overlooked when we are looking at spec sheets, especially when as is often the case, the purchasing decision is largely driven by either by members of the field service operations team who may not have the deep technical knowledge to be able to fully compare the two devices, or alternatively IT professionals who perhaps do not have the operational experience to fully understand the complexities of the various operating environments the devices will be utilised within.
Another major difference between rugged manufacturers who are serving the enterprise market and more consumer-focused manufacturers is the frequency with which they update their devices - with consumer devices generally going through an upgrade cycle far more regularly than a rugged equivalent.
Whilst, in the consumer world this ongoing arms race between manufacturers to produce devices that can outperform their competitors is one sense advantageous in that it drives continuous innovation and technological advancement, in an enterprise environment such constant change can actually be a negative.
"One of the key requirements for a device used by field service engineers is reliability..."
One of the key requirements for a device used by field service engineers is reliability - so it is, therefore, essential that the devices a service organisation deploy to the field are stable.
In addition to this in today’s world where security of data is paramount and the threat of cyber attacks something all companies must be vigilant Mobile Device Management (MDM) is a major consideration - something that can become a significant headache for companies that are tied into the faster pace cycle of device and OS upgrades of consumer devices.
So the longer shelf life of rugged devices designed specifically for use within a business environment is another major plus in their favour - but even then there must be a balance between stability and ensuring the tools you provide your field engineers with are sufficiently up to date to deal with the demands of the software they are using.
This leads us to a critical question - just how long should we wait before we roll out new devices to our field workers? And how should a field service organisation assess the decision of whether it is time for them to invest in new devices for their field engineers?
Most companies when they are deploying tablets and begin a project they think about a three-year time frame,” Ashenbrenner states.
"Three years is a good time frame to roll to new technologies and have an R.O.I (return on investment). However, the real issue is 'does it still do the job?'"
“That is because three years is a good time frame to roll to new technologies and have an R.O.I (return on investment). However, the real issue is 'does it still do the job?' and most of that comes down to software.”
“If the original device has enough processing power and memory to handle the software you are using - especially the updates that are pretty frequent, and also when new capabilities are being added that is when you tend to see people saying ‘hey this is still working, I can upgrade my software’ and this is when you can see the longer uses in the field - sometimes five years, sometimes even seven years,” he adds.
Adding a slightly different take on the question Priestly commented:
“To my mind, there are a few different things that come into the equation. Firstly, there is a financial discussion which says how long will the equipment be depreciated within the companies financial statements - and typically three years is a good answer to that. It fits well with other technologies and it allows them to look at it in a common way”
“But that doesn’t describe how it is used in the field. The challenge that Xplore faces is that things will dictate outside of this what the life cycle of the device is. It could be something as simple as data security that causes a change in equipment to drive an additional set of features.”
“Or alternatively it could be that everything is fine after the three years and they are getting free use from the devices for as long as they need to.”
"One of the things that Xplore would point to is that is in our longest running platform we reiterated the device to stay on top of the processing and memory requirements of the device and were able to do that for seventeen years..."
“One of the things that Xplore would point to is that is in our longest running platform we reiterated the device to stay on top of the processing and memory requirements of the device and were able to do that for seventeen years.”
“That is seventeen years within a single eco-system that an enterprise could get around. Yes, the device changed over time, but it remained the same form factor and enabled an enterprise to be stable within its use.”
“Whether that enterprise is a government facility, military would be a good example or perhaps a pharmaceutical clean room environment where the absolute top end of the specification is required - that is the type of thing that Xplore looks to - being on top of the changes in terms of the technical and customer requirement, whilst being able to provide stability for a long period of time both in our service and in our product capabilities.”
“That is a great point and something that must be considered,” Adams adds.
“Especially when we see consumer devices that come out that each have a slightly different form factor because they are really going for those aesthetic changes. A rugged device is really tailor-made for enterprise environments.”
"A rugged device is really tailor-made for enterprise environments..."
“Change isn’t necessarily good in such environments, stability is something can enable companies to keep costs lower and devices deployed longer and at Xplore, we understand that so we build our chassis so they can be upgraded over the years but still maintain common accessory eco-system over those generational upgrades.”
This is, of course, another hugely important consideration that is often overlooked within discussion around device selection for field service organisations - the range of accessories available. Most rugged manufacturers provide accessories such as vehicle mounts that are designed specifically to fit their devices and to ensure that issues like vibration don’t impact upon the device.
By maintaining the same form factor and chassis, rugged manufacturers such as Xplore are able to help their clients avoid the additional costs of new accessories each time they invest in new devices - something that can stack up to quite a considerable additional cost if you have a large field workforce.
Something that we’ve discussed a number of times in Field Service News that was also reflected within the webcast was that companies must have an understanding of the workflow of their engineers and then select their devices accordingly.
However, for many organisations there will be varying different roles being carried out within the field so how should field service organisations decide just how many different devices and form factors they should deploy to find a balance between equipping their varying types of field workers with devices suitable for their requirements and having to types of devices deployed - which again can cause problems when it comes to MDM?
"It is important to have the right device for the person and for the right workflow..."
“It is important to have the right device for the person and for the right workflow,” comments Adams.
“At Xplore, we offer an array of device form factors, but also within those form factors, we have an array of different computing options. So you could get an entry-level CPU if that works for the user and they don’t need a top of the line processor we can offer that, but then we also offer within the same form factor high performance options or even different I/O options - so there is a way an organisation can still manager a smaller number of devices and still provide a choice to the user so they are putting the right device in front of the right worker at the right time.”
“To add to that one of the things that should also be considered is the definition of the software to support the workflow you are trying to automate in the hands of the worker,” Priestly adds.
“That will dictate the type of data that needs to be input, the type of data that needs to be viewed and the type of data that any business information is driven from often dictates the type of device that will need to be used.”
“If there is a lot of form filling or repetitive tasks such as barcode scanning a handheld fits that bill very well. Then as you move between that and a larger device such as our twelve-inch tablet very much that is dictated to by the workflow itself.”
“Let me add a few real-life examples,” added Ashenbrenner as the discussion drew to a close.
“In utilities, you will tend to see all of the repair workers will use one type of device but meter workers and meter repair is a whole different area and so you will likely see handhelds being used in that situation.”
"Where beat officers on the front line might be using a tablet, detectives in the same police department tend to gravitate towards two-in-ones..."
“Another example might be in law enforcement, where beat officers on the front line might be using a tablet, detectives in the same police department tend to gravitate towards two-in-ones.”
Indeed, Ashenbrenner’s final point in the discussion is an important one that highlights just how many variables must be considered when selecting the right devices for your field workforce.
However, one thing that remains clear is that whilst on the surface it may appear that the lines between rugged and consumer devices are blurring, the reality is that for companies seeking to maximise their R.O.I from the mobile devices they use, there are far deeper considerations than headline tech specs - and this is where working with dedicated manufacturers such as Xplore can truly bring additional value to the table via their understanding and insight of how organisations will be utilising the devices in the field, how to extend the life of those devices where possible and of course how to roll out new devices whilst avoiding significant disruption to day-to-day field service operations.
The ball for the time being then remains firmly in the rugged court.
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Jun 12, 2018 • Hardware • News • in-vehicle computing • mobilke workforce management • Peter Molyneux • Captec • field service • Getac • rugged
Captec is pleased to announce the agreement of a new strategic partnership with Getac, one of the world’s leading providers of rugged mobile computing solutions.
Captec is pleased to announce the agreement of a new strategic partnership with Getac, one of the world’s leading providers of rugged mobile computing solutions.
The new relationship demonstrates Captec’s commitment to the in-vehicle sector, and will see it gain access to Getac’s fully rugged tablet range to deliver reliable usage in critical working environments.
By combining Getac’s tablets with its end-to-end installation service, Captec will deliver complete solutions for in-vehicle applications, optimised for reliability, safety and performance.
Captec’s service comprises tablet sourcing, customisation, vehicle auditing, installation and comprehensive through-life technical servicing and support.
With in-depth experience of in-vehicle applications, Captec can integrate Getac mobile tablet computers into any service vehicle, regardless of make or model. Captec supports applications in a wide range of industries including emergency services, field services and defence.
Successful Captec and Getac deployments already include a waste management application, saving a customer time, money and inconvenience by reducing unnecessary vehicle recalls.
Peter Molyneux, Director of Sales, Captec, said: “Getac’s fully rugged solutions enhance our ability to satisfy specific mobile user demands in critical working environments, whilst lowering the total cost of ownership over the life of projects.”
This new relationship is the latest in a line of strategic agreements that benefit the in-vehicle market. Chris Bye, President, Getac, said: “Getac’s recent expansion has been built through working with an exceptional group of partners, organisations that genuinely provide value to their customers.
“Captec’s capabilities through engineering heritage epitomises this and its experience in customising solutions specifically to customer requirements, building on our durable, reliable and secure mobile platforms, is exceptional.”
This new relationship is the latest in a line of strategic agreements that benefit the in-vehicle market. Partnerships have already been tied up with industry leaders including Gamber-Johnson and Havis, as Captec grows and enhances its capabilities in this specialised sector.
Find out more about Captec’s end-to-end vehicle installation service here.
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Jun 01, 2018 • Hardware • News • Mike Pullon • XT100 • field service • field service management • hardware • janam • Robert Hurt • rugged • Varlink
Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate wirelessly, announced today that it has been named 2018 Manufacturer of the Year by Varlink.
Janam Technologies LLC, a leading provider of rugged mobile computers that scan barcodes and communicate wirelessly, announced today that it has been named 2018 Manufacturer of the Year by Varlink.
This marks the second consecutive year (and third time overall) that Janam has won this prestigious award.
Varlink’s Manufacturer of the Year award honors partner excellence and Varlink’s thriving relationship with a mobile computing manufacturer. The award recognizes a supplier that demonstrates year-over-year business growth and the ability to always deliver innovative products and superior service and support.
Earning the Manufacturer of the Year award is a testament to the strength of Janam’s relationship with Varlink and the added value the company brings to the mobile computing market. As a top performing business partner, Janam plays a critical role in Varlink’s ability to deliver best-in-class solutions to its customers.
Varlink presented long-term partner Janam with the Manufacturer of the Year award during its recent Meet the Manufacturer event. This exciting annual event brings together leading hardware manufacturers with IT resellers, solution providers and system integrators to explore the best ways to address enterprise customers’ business challenges.
Partnerships prosper when both companies are committed to excellence. Our strong relationship with Varlink is a driving force behind the significant business growth we have both achieved over the past yearAs a leading Value Added Distributor of mobile computing hardware, Varlink is committed to helping manufacturers like Janam expand their reseller base and grow their business in the U.K.
Robert Hurt, General Manager, EMEA, Janam Technologies comments “Partnerships prosper when both companies are committed to excellence. Our strong relationship with Varlink is a driving force behind the significant business growth we have both achieved over the past year. Janam is honoured to be recognized two years in a row by Varlink for our unwavering focus on innovation and for delivering highly-competitive offerings.”
Meanwhile, Mike Pullon, CEO, Varlink added “Varlink recognizes that the service that we give to our customers is heavily reliant on the relationships that we have with our vendors. Our Manufacturer of the Year award goes to a vendor that has excelled in developing our relationship. We were delighted to present an award to Janam in recognition of their commitment to building an outstanding partnership and for bringing Varlink into significant opportunities that they have cultivated.”
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May 18, 2018 • Hardware • News • mobile computing • XM75 • XT100 • janam • rugged • Varlink
Varlink, the York-based mobile computing and data capture specialist distributor, is pleased to announce Janam’s newest rugged mobile computers, the XT100 and the XM75, and are now available on its website.
Varlink, the York-based mobile computing and data capture specialist distributor, is pleased to announce Janam’s newest rugged mobile computers, the XT100 and the XM75, and are now available on its website.
Check out our Hands On review of the XT100 here
These devices give end users the choice between touchscreen only and touchscreen and keypad functionality, providing more flexibility for organisations that require a purpose-built device for its mobile workforce.
Offering more features and functionality, than any other device in its class, the Android-based XT100 device exceeds its competition. Delivering the latest enterprise-grade technologies in an enticing package, the XT100 has an extremely attractive price point. Packed with the power and performance of an industrial rugged mobile computer, the pocket-sized device has a 4.3” display and sleek smartphone-like design, making it stand out against visually bulky mobile devices.
Withstanding multiple 1.2-meter drops to concrete and obtaining a sealed IP65 rating for protection against water, dust and extreme temperatures, the XT100 is built to survive in demanding environments. The rugged mobile device provides reliable performance in every industry including, field service, warehouse, distribution, hospitality, retail and delivery.
Weighing only 298g, the Android-powered XM75 is one of the lightest yet most rugged devices in its class, as well as being packed with advanced features to accelerate workflows in every industry.The newest addition to Janam’s XM series, the XM75, gives mobile workers both touchscreen and keypad functionality in the same device. The 4.3” display device optimises productivity for organisations that require a flexible industrial mobile computer for capturing and processing business-critical data.
Weighing only 298g, the Android-powered XM75 is one of the lightest yet most rugged devices in its class, as well as being packed with advanced features to accelerate workflows in every industry.
Pocketable and powerful, the XM75 meets all the requirements of the most demanding environments, including field service, warehouse, and transport and logistics. With an IP67 sealing as well as the ability to withstand multiple 1.5-meter drops, the truly rugged mobile computer is built to survive extreme temperatures, shocks and exposure to elements.
Both Janam’s new releases have a standard 2-year warranty at no extra cost, providing customers with both peace of mind and a high level of service that is essential when purchasing business devices. There is also optional comprehensive service plans available for customers that want to further extend their mobile computing investment.
Varlink is a truly trusted partner to their customers because they build relationships, not just opportunities. The company believes in going the extra mile to support customers’ needs, offering more than they could ever expect, from Marketing services to Flexible Finance Facilities.
They also offer expert advice, support and even keep clients updated on the latest developments in the market. Offering all of the Janam device range, as well as the additional service plans and accessories, Varlink is the perfect solution for resellers when sourcing Janam.
For more information on Janam’s XT100 or XM75, visit our Janam product introduction page http://www.varlink.co.uk/fsn-janam-the-right-choice/
For pricing information, please contact the Varlink sales team on 01904 717180 or visit our website www.varlink.co.uk
View the full Janam range https://store.varlink.co.uk/janamrange
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