ARCHIVE FOR THE ‘ifs’ CATEGORY

Live Demonstration: Remote service tools within the IFS FSM solution

Mar 25, 2021 • FeaturesPanasonicDigital TransformationHVACIFS

Kris Oldland, Editor-in-Chief, Field Service News, is joined by Karl Lowe, Head of European Service, Panasonic Heating and Cooling Solutions Europe and Sarah Nicastro, Field Service Evangelist, Future of Field Service and IFS as the group discuss...

IFS acquires Axios Systems

Mar 24, 2021 • NewsDigital Transformationfield service managementIFSGLOBALAxios Systems

IFS, announces it has signed a definitive agreement to purchase Axios Systems PLC, a global provider of cloud-based Enterprise Service Management (ESM) software. Recognized as a leader in IT Service Management (ITSM) and IT Operations Management...

Deploying a remote expert solution in the middle of the pandemic

Mar 18, 2021 • FeaturesPanasonicDigital TransformationHVACIFS

Kris Oldland, Editor-in-Chief, Field Service News, is joined by Karl Lowe, Head of European Service, Panasonic Heating and Cooling Solutions Europe and Sarah Nicastro, Field Service Evangelist, Future of Field Service and IFS as the group discuss...

IFS launches IFS Cloud

Mar 10, 2021 • NewsArtifical IntellignceAugmented RealityRebrandDigital TransformationIFSIoTTechnology

IFS today launches IFS Cloud™, a single platform that innately connects all its products to deliver the end-to-end capabilities a company needs to orchestrate its customers, people and assets and deliver amazing Moments of Service.

IFS Refreshes Its Brand Ahead of Milestone Launch

Mar 01, 2021 • NewsRebrandDigital TransformationIFS

IFS, the global enterprise applications company, today unveils a new brand identity to fuse its evolved market position and herald an industry-changing product launch that takes place on March 10, 2021.

Successful Service Transformation Journeys

Jan 06, 2021 • FeaturesWhite Paperfield service managementIFSService LeadershipLeadership and Strategy

In this third and final excerpt from a recent white paper published by IFS and Noventum we look at three case studies illustrating successful transformation journeys.

Dealing With Organisational Resistance

Dec 22, 2020 • FeaturesWhite Paperfield service managementIFSService LeadershipLeadership and Strategy

In this second excerpt from a recent white paper published by IFS and Noventum, now available at Field Service News, we analyse how to deal with organisational resistance, develop internal skills and capabilities and how to use technology solutions...

The Service Transformation Journey

Dec 15, 2020 • FeaturesWhite Paperfield service managementIFSService LeadershipLeadership and Strategy

In this new series of excerpts from a recent white paper published by IFS and Noventum, now available at Field Service News, we analyze how to productise services and set the climate for the service transformation...

Digital Transformation Is Still Fundamentally Human, IFS Study Finds

Oct 29, 2020 • NewsArtifical IntellignceAugmented RealityDigital TransformationIFS

The human factor is widely recognized as an essential component to digital transformation success. In fact, over a quarter (27 percent) of companies acknowledge that despite being key, people are often overlooked when planning and executing...

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