Paragon has enhanced its routing and scheduling software with the introduction of resource management functionality to help fleet managers better manage utilisation of all available drivers.
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Jul 05, 2019 • Fleet Technology • News • paragon • paragon routing • fleet • fleet management
Paragon has enhanced its routing and scheduling software with the introduction of resource management functionality to help fleet managers better manage utilisation of all available drivers.
The new functionality allows fleet operators to track drivers’ holidays, shift patterns and hours worked, automatically factoring all of this in to transport plans. With the driver shortage problem continuing to challenge transport operations, enhanced resource management is vital for fleets of all sizes.
Driver availability is just one of hundreds of parameters that a planner has to juggle when creating transport plans. Planners are under pressure to take account of individual driver preferences such as shift times, break times and overnight assignments, all the while aiming for maximum efficiency across the transport operation. The new resource management functionality from Paragon will allow fleet managers to:
- Manage holiday entitlement and approval to avoid too many drivers being away at the same time;
- Automatically generate advanced shift schedules to provide forward visibility and control;
- Comply with working time limits at an individual driver level;
- Track individual driver hours accumulated to avoid overtime.
Planners can now ensure delivery routes are efficient and make the best use of drivers and vehicles while factoring in drivers’ preferences. Furthermore, the planning process itself becomes more efficient. Planners can automatically allocate available drivers to a plan, removing the need for the transport office to spend time allocating drivers to routes. Total visibility of all drivers’ availability, captured in a single system that feeds in to the planning process, brings a reduction in planning time and eliminates the risk of human error. This represents a significant improvement over using paper-based or multiple software systems.
Building on the required skills functionality which is available as standard in Paragon’s routing and scheduling, fleet managers are also able to create their own list of driver skills such as qualified gas fitter or carpenter and the appropriate tools required for each job. Paragon’s routing software will then ensure that calls are only allocated to appropriately skilled drivers and that skilled resource is allocated appropriately.
“Our new resource management functionality allows fleet managers and planners to do more with less. At Paragon, we invest about a third of our turnover in research and development every year helping customers develop a continuous improvement process that solves real-world, everyday transport problems,” said William Salter, Managing Director of Paragon Software Systems. “With resource management functionality, you gain peace of mind that you are achieving maximum efficiency from all your available assets, including drivers.”
Jul 02, 2019 • Fleet Technology • Software & Apps • News • localz • lastmile
Powered by Localz technology, British Gas’ new “On my way” platform is helping keep its position as the leading energy supplier in the UK.
Powered by Localz technology, British Gas’ new “On my way” platform is helping keep its position as the leading energy supplier in the UK.
British Gas has partnered with Localz, leading experts in last mile location and messaging technology, to improve customer experience and overall efficiencies. With engineers challenged to fulfill appointment promises and an increased demand for uberisation from customers, British Gas has implemented Localz “On my way” solution to deliver real-time automated messages to customers.
British Gas engineers were experiencing challenges fulfilling their call ahead promise when leaving the previous job. Engineers said it was difficult to make contact with their next customer when they were on their way. In some cases this meant they were late to an appointment and the customer had not been informed. These poor experiences led to anxious customers and increased calls into contact centres checking the arrival time of their engineers.
Localz “On my way” Solution enables British Gas’ engineers to send one-click on the way notifications to their next customer. Customers receive SMS or landline phone call notifications with a real-time ETA and live map tracking. These notifications also support two way communication, allowing the customer to message or call their engineer back with important information, further reducing chase calls into the contact centre. The solution is being used by 7,000 British Gas service and repair engineers. The increase in their first time access rate has enabled British Gas to achieve its goal of delivering best in class customer service as the leading energy supplier in the UK.
“The utilities industry is currently in a transition from a commodities business to a services industry. Today’s customers are becoming accustomed to services that are centred around their convenience and experience. Companies such as Uber and Amazon Prime have created new benchmarks for service. By implementing Localz technology, British Gas is meeting and delighting customers with new levels of real-time communications,” said Technology & Innovation, British Gas. “The Localz solution is a vital part in helping us as our organisation grows.”
Localz “On my way” Solution enables British Gas’ engineers to send one-click on the way notifications to their next customer. Customers receive SMS or landline phone call notifications with a real-time ETA and live map tracking. These notifications also support two way communication, allowing the customer to message or call their engineer back with important information, further reducing chase calls into the contact centre. The solution is being used by 7,000 British Gas service and repair engineers. The increase in their first time access rate has enabled British Gas to achieve its goal of delivering best in class customer service as the leading energy supplier in the UK.
“The utilities industry is currently in a transition from a commodities business to a services industry. Today’s customers are becoming accustomed to services that are centred around their convenience and experience. Companies such as Uber and Amazon Prime have created new benchmarks for service. By implementing Localz technology, British Gas is meeting and delighting customers with new levels of real-time communications,” said Technology & Innovation, British Gas. “The Localz solution is a vital part in helping us as our organisation grows.”
“Rapidly hiking consumer expectations, alongside the fact we are an increasingly time-poor society, has created the ‘Individual Economy’, or ‘IConomy’. Each of us expects service providers to have apps and solutions which allow us to see our appointment progress in real-time. Transparency and two-way communications on our smartphones are now a standard expectation. By implementing our solution British Gas has not only been able to fulfill customer satisfaction levels but has also been able to improve its business efficiencies, improving first time access rates means more customers can be seen,” said Tim Andrew, CEO and Co-Founder at Localz.
Life is connected and impatient. Localz solution is a field service solution that enables enterprise to manage and communicate in real-time by integrating technicians, customers and technology. Smart real-time location, tracking and messaging addresses customer service demand for ‘uber- like’ comms and empowers the field team to take control.
Life is connected and impatient. Localz solution is a field service solution that enables enterprise to manage and communicate in real-time by integrating technicians, customers and technology. Smart real-time location, tracking and messaging addresses customer service demand for ‘uber- like’ comms and empowers the field team to take control.
Jul 02, 2019 • Fleet Technology • News • fleet • telematics
Ctrack and Eworks Manager have teamed up to provide telematics-enabled workforce management solutions to the field service industry.
Ctrack and Eworks Manager have teamed up to provide telematics-enabled workforce management solutions to the field service industry.
The companies will integrate industry-leading vehicle tracking and job management software to create a single system that delivers live visibility and control over engineers, technicians and other mobile teams.
The companies will integrate industry-leading vehicle tracking and job management software to create a single system that delivers live visibility and control over engineers, technicians and other mobile teams.
“The partnership will enable us to expand our proposition and take advantage of Ctrack’s advanced telematics expertise,” explains David Taylor, Global Business Director of Eworks Manager. “Ctrack is a likeminded business – possessing a similar outlook and mindset – with a complementary customer base and geographic reach. We quickly recognised the growth opportunities from working together both in the UK and within our international markets.”
The system integration will use Ctrack’s application programming interface (API), enabling real-time tracking data to be shared with Eworks Manager’s software solution that is designed to manage every aspect of field service workflow. This can include a wide range of fleet information including current position, trip summary, odometer reading, exception alerts such as speed violations, driver behaviour and tamper alerts.
This will enable Eworks Manager to build on its existing in-house vehicle tracking capabilities to develop unique and highly-functional management tools that empower a business with added intelligence, insight and control. By combining Eworks Manager’s web-based administrative system with both mobile and vehicle tracking technology, field service customer can ensure that internal and external processes are effectively managed and monitored.
Jason Laight, Head of Indirect Sales at Ctrack UK Ltd commented: “We have significant experience integrating our fleet tracking software with leading third-party applications such as ERP, routing and scheduling, work management, GIS and transport management. We are working closely with Eworks, using our advanced API and in-house development team, to develop a bespoke solution for the field service marketplace. This will benefit new and existing customers from both businesses as well as appealing to service organisations looking for a telematics-enabled workforce management solution.”
Jul 01, 2019 • Fleet Technology • News • Fleet Technology Providers • fleet • TomTom Telematics • transport
Arriva to introduce major CO2 emissions reduction programme across European bus fleet.
Arriva to introduce major CO2 emissions reduction programme across European bus fleet.
Arriva, a leading European passenger transport company, have signed a contract with TomTom Telematics, recently acquired by Bridgestone, to install its telematics system on up to 15,000 buses across the UK and nine countries in Mainland Europe.
Arriva is committed to reducing the global impacts of travel, improving air quality in congested towns and cities, and minimising its own environmental impacts as a business.
This latest technology investment - which provides drivers with instant feedback around braking, acceleration and idling - will enable Arriva to reduce fuel use from its bus operations by up to six per cent each year and cut CO2 emissions each year by up to 72,000 tonnes. This is the equivalent of reducing greenhouse gas emissions generated by more than 15,000 cars being driven in a year.
Jo Humphries, Arriva Group Transformation Director, said: “This investment in TomTom Telematics is an investment in our drivers. Every second of every journey, our 32,000 drivers have to make the right decisions to take passengers safely from pick-up to destination.
"When supported by regular coaching and training, our drivers will be equipped to drive the best they can. In doing so they can provide even safer and more comfortable journeys for passengers and reduce fuel usage to deliver substantive reductions in CO2 emissions.”
Thomas Schmidt, managing director of TomTom Telematics, said: “Arriva has recognised the business benefits that can be gained by improving operational visibility and empowering drivers to improve their performance behind the wheel.
“Our fleet management solution, WEBFLEET, gives Arriva powerful insights into areas for improvement across its extensive network. For instance, it highlights inefficiencies affecting the amount of fuel usage in a day.
“We are delighted that our innovative telematics technology will continue to help Arriva fulfil its long-term environmental and operational goals.”
The contract will support the installation of the technology on Arriva’s bus fleet in Croatia, Czech Republic, Italy, Hungary, Poland, Slovakia, Slovenia, Spain, the Netherlands and the UK.
Jun 28, 2019 • Fleet Technology • News • telematics • TomTom Telematics
TomTom Telematics has been awarded the prestigious Investor in Sales accolade by the Association of Professional Sales (APS) in recognition of its commitment to ethical sales standards.
TomTom Telematics has been awarded the prestigious Investor in Sales accolade by the Association of Professional Sales (APS) in recognition of its commitment to ethical sales standards.
More than 50 per cent of a company’s sales team are required to pass the APS professional registration assessment to gain the coveted award. TomTom Telematics’ pass rate, across its UK sales force, was 100 per cent and its sales team now appear on the APS professional register, which is open to public scrutiny.
The award was presented to the fleet management and connected car solutions specialist at the Commercial Vehicle show, at the National Exhibition Centre in Birmingham.
Receiving the award, Beverley Wise, Director UK and Ireland for TomTom Telematics, said: “TomTom Telematics prides itself on a commitment to best practice across all areas of the business and this is exemplified in our investment in on-going staff training and development. “We are extremely proud of our excellent sales team who are dedicated to demonstrating the very highest standards of business ethics, integrity and service. This award recognises and reinforces these standards, which ensure our customers can put their trust in us to advise on the right solutions to meet their business needs.”
Andrew Hough, APS Co-CEO, who presented the award added: “Well done to the dedicated sales team at TomTom Telematics UKI. Their enviable 100 per cent past rate is a credit to their professional skill and knowledge. We look forward to working with TomTom Telematics over the coming years and applaud their leadership. We know that organisations which develop strong sales teams focused on ethics, standards and continuous professional development build strong customer relationships. “Trust is at the heart of good business partnerships and the APS quality mark is an important differentiator to show customers that they are dealing with ethical salespeople.”
More than 50 per cent of a company’s sales team are required to pass the APS professional registration assessment to gain the coveted award. TomTom Telematics’ pass rate, across its UK sales force, was 100 per cent and its sales team now appear on the APS professional register, which is open to public scrutiny.
The award was presented to the fleet management and connected car solutions specialist at the Commercial Vehicle show, at the National Exhibition Centre in Birmingham.
Receiving the award, Beverley Wise, Director UK and Ireland for TomTom Telematics, said: “TomTom Telematics prides itself on a commitment to best practice across all areas of the business and this is exemplified in our investment in on-going staff training and development. “We are extremely proud of our excellent sales team who are dedicated to demonstrating the very highest standards of business ethics, integrity and service. This award recognises and reinforces these standards, which ensure our customers can put their trust in us to advise on the right solutions to meet their business needs.”
Andrew Hough, APS Co-CEO, who presented the award added: “Well done to the dedicated sales team at TomTom Telematics UKI. Their enviable 100 per cent past rate is a credit to their professional skill and knowledge. We look forward to working with TomTom Telematics over the coming years and applaud their leadership. We know that organisations which develop strong sales teams focused on ethics, standards and continuous professional development build strong customer relationships. “Trust is at the heart of good business partnerships and the APS quality mark is an important differentiator to show customers that they are dealing with ethical salespeople.”
Jun 25, 2019 • Features • Fleet Technology • fleet • Software and Apps • localz
At this week's Housing 2019 event in Manchester, location and mobile technology experts, Localz, talked about the impact of the IConomy to the field service industry. In this article Localz explains how the field service industry can utilise mobile...
At this week's Housing 2019 event in Manchester, location and mobile technology experts, Localz, talked about the impact of the IConomy to the field service industry. In this article Localz explains how the field service industry can utilise mobile technology to deliver “uber” style housing repairs and deliver frictionless customer services in the fourth industrial revolution.
The instant revolution
Consumers are sick and tired of impersonalised and inflexible services which do not fit into their routine. They want to be able to schedule an appointment that fits into their schedule and be able to track and adjust it in realtime. eBay, Deliveroo and Uber are all addressing the need for instant booking, tracking and assurance for its customers. These companies are putting the customer at the centre of its service, giving them control, reassurance and convenience and overall building trust. They are setting the benchmark for all industries and now customers are starting to demand the same experiences from every organisation they engage with.
However, it’s not only the customers that are feeling the strain. Ian Stewart, Commercial Sales Manager for Castleton: “With an industry average of 20% failed appointments and each failed appointment costing up to £100, it is business critical for Housing Authorities to reduce the time wasted and costs incurred associated with these failed appointments to improve services for social housing customers. Our partnership with Localz will help our customers achieve this objective”.
Applying the success from leading brands and incorporating customer and field service engineer pain points, Localz advises on the key steps to ensure frictionless customer experiences in today’s digital age.
- Be digitally available
Providing convenience means being digitally enabled on various platforms, this includes customers being able to book an appointment via a laptop, tablet or smartphone and smartwatch. Alongside device enablement they also want to be able to book an appointment via different means including, email, telephone, on a brands app and in the future via voice recognition. It is vital that you stay on top of the latest technology and ensure you know how your customers want to interact with you.
1. Confirm and reassure
Once an appointment is booked you need to continually remind and reassure your customers that you are coming. It is vital to provide customers with regular updates throughout the appointment life-cycle, from confirmation to receiving the appointment, to a reminder the day before and the morning of including real-time updates of an ETA.
2. “On my way”
On the day of the appointment provide the customer with a real-time location tracker of the service provider so they can check the platform and are deterred from calling the contact centre. If there are going to be any changes to the appointment then the platform can be triggered to automatically provide push updates on the service providers ETA.
British Gas has seen no-access, failed appointments fall by 20% by using “On my way” notifications. Customers are more informed and therefore aren’t forgetting appointments or rescheduling if needed to.
The ‘Find my Engineer’ solution provides the ultimate transparency by giving customers access to real-time location tracking when the operative is en route. Accurate ETAs are provided, which take live traffic conditions into account. Localz own research shows that 65% of consumers say that viewing their service provider’s ETA is the most important feature on a service provider’s mobile app. This is particularly important in the housing sector as the length of appointments can vary greatly. By providing real-time updates enables customers to track the engineer and get on with their day so they are not stuck within the confines of their own home for hours.
4. Empower engineers
It is time that organisations start cutting out the middleman. A real-time operational dashboard needs to be put in place so both the team on the ground and in the office can see live updates of appointments. Engineers will be able to click and see in one touch full details of the job so they can be prepared ahead of each visit.
By enabling for two-way communications between service engineers and the customer will help to streamline appointments. Two-way communications make it easy for customers to tell you and your operatives important information without having to join a call centre queue. Provide contact centre staff with the same transparency and real-time tracking, so they can give a consistent and reliable message if a customer still decides to call.
OVO Energy’s engineers have cited that using two-way communication has an increase in customer satisfaction. By enabling engineers and customers to directly speak to one another it removes the middle man, which can be a frustrating experience for both parties.
5. “Rate Your Service”
One of the key ingredients to successful communication and one that is often forgotten is the power of listening. Asking consumers to “rate” and feedback on the service will lead to consumers feeling important, cared for and if you respond accordingly listened to.
This is something that Uber has done very well. By allowing consumers to rate their driver it not only leads to customers feeling heard but it enables the organisation to increase the safety of the solution.Both outcomes of providing the score is both of importance to the consumer and the company alike. In environments where interactions are frequent and where 'promises' can be fulfilled reliably and repeatedly trust can be established.
To find out more about Localz’s solutions click here.
Jun 13, 2019 • Fleet Technology • News • fleet • telematics
Speedy Asset Services, the provider of tools, plant and specialist equipment, is adopting video telematics technology as standard on all new vehicles as part of the company’s commitment to road safety and fleet risk reduction.
Speedy Asset Services, the provider of tools, plant and specialist equipment, is adopting video telematics technology as standard on all new vehicles as part of the company’s commitment to road safety and fleet risk reduction.
The company has installed VisionTrack’s VT2000 connected forward-facing camera on a further 50 recently acquired vans, which will provide Speedy Asset Services with added visibility of any collisions, near misses and harsh driving events.
“We have taken the decision to make video telematics part of our fleet replacement programme, with all new vehicles to be fitted with VisionTrack’s industry-leading road safety technology,” explains Gareth Jones, Road Risk Manager at Speedy Asset Services ltd. “The connected vehicle cameras will help target further improvements as part of our award-winning fleet safety strategy that has already reduced road collisions by 37 per cent, while also enabling us to avoid unnecessary insurance costs.”
The latest roll-out follows the successful adoption of a connected multi-camera DVR system on a fleet of HGVs. The solution has provided all around visibility of the vehicle and shares all captured information with VisionTrack’s cloud-based IoT platform. This has enabled Speedy Asset Services to view HD video evidence of road incidents within second of them occurring, as well as gain a better understanding of driver behaviour to identify areas of risk.
Speedy Asset Services had previously used a competitor SD-card vehicle camera solution within its fleet operation, but the devices required video to be manually downloaded before it could be viewed. It often took up to three weeks to receive footage from drivers, while the solution was also prone regular equipment failure. In contrast, the video telematics system provides real-time alerts in the event of a collision and access to footage, so Speedy Asset Services can immediately check on the welfare of the driver and prove liability in less than 30 minutes.
“As one of the first fleets in the UK to achieve DVSA earned recognition we have demonstrated our commitment to keeping our people, customers and members of public safe by meeting all driver and vehicle standards. As part of this, we understood the need for an advanced and scalable video telematics system that safeguards drivers, prevents road collisions and mitigates fleet risk. We are working closely with VisionTrack – a technology leader that is driving innovation in connected technology and smart transportation – to take advantage of their unrivalled ambition, expertise, service and support,” concludes Jones.
Simon Marsh, Managing Director of VisionTrack commented: “We combine the most advanced and reliable technology with first-class service and support to provide solutions that deliver true value. With a growing number of fleet and transport operations seeking innovative ways of protecting vehicles, drivers and brand reputation, we are now partner of choice for connected vehicle cameras and video telematics.”
The company has installed VisionTrack’s VT2000 connected forward-facing camera on a further 50 recently acquired vans, which will provide Speedy Asset Services with added visibility of any collisions, near misses and harsh driving events.
“We have taken the decision to make video telematics part of our fleet replacement programme, with all new vehicles to be fitted with VisionTrack’s industry-leading road safety technology,” explains Gareth Jones, Road Risk Manager at Speedy Asset Services ltd. “The connected vehicle cameras will help target further improvements as part of our award-winning fleet safety strategy that has already reduced road collisions by 37 per cent, while also enabling us to avoid unnecessary insurance costs.”
The latest roll-out follows the successful adoption of a connected multi-camera DVR system on a fleet of HGVs. The solution has provided all around visibility of the vehicle and shares all captured information with VisionTrack’s cloud-based IoT platform. This has enabled Speedy Asset Services to view HD video evidence of road incidents within second of them occurring, as well as gain a better understanding of driver behaviour to identify areas of risk.
Speedy Asset Services had previously used a competitor SD-card vehicle camera solution within its fleet operation, but the devices required video to be manually downloaded before it could be viewed. It often took up to three weeks to receive footage from drivers, while the solution was also prone regular equipment failure. In contrast, the video telematics system provides real-time alerts in the event of a collision and access to footage, so Speedy Asset Services can immediately check on the welfare of the driver and prove liability in less than 30 minutes.
“As one of the first fleets in the UK to achieve DVSA earned recognition we have demonstrated our commitment to keeping our people, customers and members of public safe by meeting all driver and vehicle standards. As part of this, we understood the need for an advanced and scalable video telematics system that safeguards drivers, prevents road collisions and mitigates fleet risk. We are working closely with VisionTrack – a technology leader that is driving innovation in connected technology and smart transportation – to take advantage of their unrivalled ambition, expertise, service and support,” concludes Jones.
Simon Marsh, Managing Director of VisionTrack commented: “We combine the most advanced and reliable technology with first-class service and support to provide solutions that deliver true value. With a growing number of fleet and transport operations seeking innovative ways of protecting vehicles, drivers and brand reputation, we are now partner of choice for connected vehicle cameras and video telematics.”
Jun 10, 2019 • Fleet Technology • News • Location Based Services • fleet • housing association • localz
Location and mobile technology company, Localz, have been announced as the latest software partner for Castleton Technology Plc. benefiting housing associations within the tech firm's portfolio.
Location and mobile technology company, Localz, have been announced as the latest software partner for Castleton Technology Plc. benefiting housing associations within the tech firm's portfolio.
Housing Associations within the Castleton portfolio will gain insight to their operations and new service transparency to their customers through Localz location technology ‘Find My Engineer’, which tracks an engineer's journey to a job, viewed by the customer.
Ian Stewart, Commercial Sales Manager for Castleton commented: “With an industry average of 20% failed appointments and each failed appointment costing up to £100, it is business critical for Housing Authorities to reduce the time wasted and costs incurred associated with these failed appointments to improve services for social housing customers. Our partnership with Localz will help our customers achieve this objective”.
The ‘Find my Engineer’ solution provides the ultimate transparency by giving customers access to real-time location tracking when the operative is en route. Accurate ETAs are provided, which take live traffic conditions into account. Localz own research shows that 65% of consumers say that viewing their service provider’s ETA is the most important feature on a service provider’s mobile app.
Localz client portfolio includes the largest UK energy provider, British Gas, who achieved a 17% increase in the first-time access rate of their engineers through Localz platform.
“Localz’s exciting new partnership with Castleton demonstrates their continued drive to innovate in the social housing sector. The integration of our “On my way” technology into their leading housing management solutions, provides not only increased productivity savings for their customers but a great customer experience for the tenants also," said Charles Bullock, Partnership Director, Localz.
Housing Associations within the Castleton portfolio will gain insight to their operations and new service transparency to their customers through Localz location technology ‘Find My Engineer’, which tracks an engineer's journey to a job, viewed by the customer.
Ian Stewart, Commercial Sales Manager for Castleton commented: “With an industry average of 20% failed appointments and each failed appointment costing up to £100, it is business critical for Housing Authorities to reduce the time wasted and costs incurred associated with these failed appointments to improve services for social housing customers. Our partnership with Localz will help our customers achieve this objective”.
The ‘Find my Engineer’ solution provides the ultimate transparency by giving customers access to real-time location tracking when the operative is en route. Accurate ETAs are provided, which take live traffic conditions into account. Localz own research shows that 65% of consumers say that viewing their service provider’s ETA is the most important feature on a service provider’s mobile app.
Localz client portfolio includes the largest UK energy provider, British Gas, who achieved a 17% increase in the first-time access rate of their engineers through Localz platform.
“Localz’s exciting new partnership with Castleton demonstrates their continued drive to innovate in the social housing sector. The integration of our “On my way” technology into their leading housing management solutions, provides not only increased productivity savings for their customers but a great customer experience for the tenants also," said Charles Bullock, Partnership Director, Localz.
Jun 04, 2019 • Fleet Technology • News • Geotab • fleet
Encore and Workforce Manager help to maximize mobile workforces’ potential.
Encore and Workforce Manager help to maximize mobile workforces’ potential.
Geotab have announced the availability of two new mobile workforce management solutions by Actsoft, Inc. on the Geotab Marketplace.
Helping business to streamline processes and gain greater visibility into drivers and assets, Encore and Workforce Manager by Actsoft, are the latest solutions to join the Marketplace’s growing portfolio of mobile apps, software Add-Ins and hardware Add-Ons that enable Geotab customers to better manage their fleets.
Encore, Actsoft’s flagship product, enables companies to maximize efficiency in daily operations, providing businesses with the dynamic tools necessary to effectively oversee and engage remote employees and assets when in the field. Offering a wide range of functionality, such as mobile timekeeping, wireless forms and GPS-based tracking, Encore helps to streamline current processes, allowing fleet managers to benefit from more accurate workforce data and minimize discrepancies. Workforce Manager is a nearly identical software, but is exclusive to AT&T customers.
“We’re very excited to embark on this new journey in collaboration with Geotab,” said Kevin Thigpen, Chief Operating Officer at Actsoft. “The Geotab Marketplace, with its vast hub of telematics innovations, is the perfect home for Actsoft and its increasing portfolio of GPS-enabled workforce management solutions.”
As an industry leader in mobile resource management, Actsoft has been providing solutions to help businesses achieve their maximum potential for over 20 years. It’s award-winning suite of software tools for improved worker and asset management, is utilized by thousands of customers around the globe to power data-driven decision making. Joining over 150 partner solutions on the Geotab Marketplace, Actsoft’s Encore and Workforce Manager solutions are available to the more than 40,000 Geotab customers who are leveraging telematics data to better manage their fleets.
“The Geotab Marketplace is designed to help businesses customize their telematics solution and utilize vehicle data to increase the overall efficiency of their fleets, ” added Joey Marlow, Executive Vice President, U.S. Operations at Geotab. “The perfect complement to our Marketplace, Actsoft and its solutions provide customers with an all-encompassing workforce management solution that further strengthens any fleet-based operation, helping businesses become more productive today and into the future.”
Geotab have announced the availability of two new mobile workforce management solutions by Actsoft, Inc. on the Geotab Marketplace.
Helping business to streamline processes and gain greater visibility into drivers and assets, Encore and Workforce Manager by Actsoft, are the latest solutions to join the Marketplace’s growing portfolio of mobile apps, software Add-Ins and hardware Add-Ons that enable Geotab customers to better manage their fleets.
Encore, Actsoft’s flagship product, enables companies to maximize efficiency in daily operations, providing businesses with the dynamic tools necessary to effectively oversee and engage remote employees and assets when in the field. Offering a wide range of functionality, such as mobile timekeeping, wireless forms and GPS-based tracking, Encore helps to streamline current processes, allowing fleet managers to benefit from more accurate workforce data and minimize discrepancies. Workforce Manager is a nearly identical software, but is exclusive to AT&T customers.
“We’re very excited to embark on this new journey in collaboration with Geotab,” said Kevin Thigpen, Chief Operating Officer at Actsoft. “The Geotab Marketplace, with its vast hub of telematics innovations, is the perfect home for Actsoft and its increasing portfolio of GPS-enabled workforce management solutions.”
As an industry leader in mobile resource management, Actsoft has been providing solutions to help businesses achieve their maximum potential for over 20 years. It’s award-winning suite of software tools for improved worker and asset management, is utilized by thousands of customers around the globe to power data-driven decision making. Joining over 150 partner solutions on the Geotab Marketplace, Actsoft’s Encore and Workforce Manager solutions are available to the more than 40,000 Geotab customers who are leveraging telematics data to better manage their fleets.
“The Geotab Marketplace is designed to help businesses customize their telematics solution and utilize vehicle data to increase the overall efficiency of their fleets, ” added Joey Marlow, Executive Vice President, U.S. Operations at Geotab. “The perfect complement to our Marketplace, Actsoft and its solutions provide customers with an all-encompassing workforce management solution that further strengthens any fleet-based operation, helping businesses become more productive today and into the future.”
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