AUTHOR ARCHIVES: Mark Glover

Bill McDermot has left SAP to take-up CEO role at ServiceNow vacated by John Donahoe who joins Nike.

Telematics firm become a business signatory of the Armed Forces Covenant, in support of the armed forces community.

Americans abide by a “three strikes and you’re out” policy when it comes to shopping, according to new research...

UK handling supplier, Midland Pallet Trucks, suggests warehousing processes are affecting staff skill sets.

In recent months the media have been awash with articles about how artificial intelligence (AI) and machine learning will change the way we work, live and even love. From archaeology to agriculture, medical imaging to cars, it seems that no sector will remain unaffected. So, what does this mean for Field Service and how can it benefit from these new technologies? Danny Weider, Field Service Consultant at HSO looks at some of the merging trends and their potential impact on Field Service operations...

Bharti Airtel’s Core network to be enhanced with the deployment of Ericsson Cloud Packet Core.

The UK-based global software firm announce £1.8 million acquisition of Optima Diagnostics Ltd.

BlueprintCPQ launch SaaS solution that supports servitization transformation.

A few years back Amazon CEO Jeff Bezos declared on US National TV that he would be investing in Prime Air a delivery network that would utilise drones to deliver packages to their customers. At the time many cynically argued that it was a fanciful notion designed to gain Amazon 16 minutes of prime-time coverage and nothing more. But is the idea really so far-fetched? Could delivery drones prove to be an answer to traffic congestion when delivering spare parts in urban areas?

Mark Glover takes a look to see what’s on the horizon.