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Welcome to the fourth edition of our Field Service News podcast. This month we are joined by Noventum Service Management consultant Nick Frank. 

In this exclusive interview Nick talks extensively about a recent study he and his colleagues have made into what are the key drivers for growth for businesses and the role service plays in this.

This podcast is also accompanied by a great article written exclusively for Field Service News by Nick which you can find here

Nick will also be joining Field Service News in the Field Service Solutions Theatre at this year's Service Management Expo being held in London's ExCel on June 17th, 18th and 19th. So if you want to here more from Nick then make sure you get your complimentary 3 day pass by clicking this link

Welcome to the third edition of our Field Service News podcast. This month we are joined by Strategies for Growth's President and Principal Consulting Analyst Bill Pollock. 

In this exclusive interview Bill talks extensively about his most recent research project which he undertook across the last six months of 2013 and drills down to explore those companies that are operating at a best-in-class level and what separates them from the rest of the pack.

This podcast is also accompanied by a fantastic white paper written exclusively for Field Service News by Bill and you can download both of these excellent resources for free by simply clicking the link below and filling out a brief registration form.

Click here to get the full podcast and accompanying white paper for free now!

Welcome to the second edition of our Field Service News podcast. This month we are joined by ServiceMax's Vice President of Global Customer Transformation, Dave Hart who has an incredible background in the field service industry having worked his way up from field service engineer through to European Vice President of Service before joining ServiceMax where he is able to give his clients the benefit of 30 years worth of experience.

Tapping into that experience we talk to Dave about some of the key challenges he faced throughout his career as well as taking the opportunity to get some excellent advice from a man who has 'been there and done it' when it comes to developing successful field service teams.

Download the full podcast now for free to hear Dave's advice on:

• How best to approach choosing a new service management solution
• Deciding whether optimised scheduling is the right move for your company
• Getting the buy-in from your mobile workforce after implementing a new system.
• What challenges need to be addressed when moving from cost centre to profit centre
• What technologies you should be looking to as the future of field service

To hear the full interview and see how Dave responds to these questions plus many more click the link below and complete the very brief registration to download the podcast for free!

Note: this is a joint promotion between Field Service News and Service Max Europe. By downloading this podcast you are consenting to the T&C's of our privacy policy available here. 

Field Service News is pleased to bring you the first in our new monthly series of podcasts. In this first instalment we speak to Colin Brown Managing Director of  Tesseract Software. We ask Colin how the industry has changed since he first started Tesseract over a quarter of a century ago, how service management software has evolved and how the needs of service managers has changed dramatically over time as well.

With Tesseract having been one of the first Field Service companies to fully embrace a SaaS solution we also take the opportunity to put some big questions about the suitability of the cloud for field service software to him, including:

• Is the cloud/SaaS secure enough?
• How can I make sure that this new SaaS provider is legitimate?
• What about areas where there is no mobile internet?
• Is SaaS suitable for all types of company?

To hear the full interview and see how colin responds to these questions plus many more click the button below and complete the brief registration to download the podcast for free!

Download the full podcast now!