Oct 17, 2019 •
Features •
future of field service •
WBR •
field service connect
Becky Johnson, Content Direct at WBR looks into her crystal ball (and delegate feedback from this year’s Field Service Connect event) to predict service’s future trends...
Becky Johnson, Content Direct at WBR looks into her crystal ball (and delegate feedback from this year’s Field Service Connect event) to predict service’s future trends...
Oct 16, 2019 •
Features •
Management •
Software & Apps •
Data Analytics •
Digital Transformation •
digitalisation •
FieldAware •
Marc Tatarsky
FieldAware’s Marc Tatarsky outlines three key areas of focus service organisations should be aware of when approaching digitalisation...
FieldAware’s Marc Tatarsky outlines three key areas of focus service organisations should be aware of when approaching digitalisation...
Oct 16, 2019 •
Features •
Mike Pullon •
janam •
Robert Hurt •
rugged hardware •
The Big Discussion •
Varlink
In the Big Discussion we bring together a panel of industry experts and focus on one key topic within the field service sector. In the first of a two part series, we turn our attention to rugged hardware where our panel includes Varlink's Mike...
In the Big Discussion we bring together a panel of industry experts and focus on one key topic within the field service sector. In the first of a two part series, we turn our attention to rugged hardware where our panel includes Varlink's Mike Pullon and Janam's Robert Hurt...
Oct 15, 2019 •
Features •
Service Delivery •
BT •
Final Mile •
Last Mile •
Smart Lockers •
BT Final Mile •
Mark West •
Parts Pricing and Logistics
In a move that eased their own last mile service delivery problems, BT have implemented a vast network of smart lockers across the length and breadth of the UK. Simultaneously BT have utilised their expertise to establish a crucial solution for...
In a move that eased their own last mile service delivery problems, BT have implemented a vast network of smart lockers across the length and breadth of the UK. Simultaneously BT have utilised their expertise to establish a crucial solution for other field service organisations. Could this be the panacea to overcome the increasing headache of last-mile service delivery? Kris Oldland reports…
Oct 15, 2019 •
Features •
future of field service •
Noventum •
Service Value Chain
Hilbrand Rustema, founder and Managing Director of Noventum Service Management Consultants, guides us through the incredible growth potential that could be unlocked by optimising the service value chain...
Hilbrand Rustema, founder and Managing Director of Noventum Service Management Consultants, guides us through the incredible growth potential that could be unlocked by optimising the service value chain...
Oct 14, 2019 •
Features •
automotive •
manufacturing •
Gary Brooks •
Servitization •
software and apps •
Syncron •
Outcome-based service •
industry events
In November this year top-tier after-sales service solution provider Syncron will be hosting the inaugural edition of a new two day forum Innovate2019. Designed to be a first-of-its kind global leadership summit focused on facilitating conversations...
In November this year top-tier after-sales service solution provider Syncron will be hosting the inaugural edition of a new two day forum Innovate2019. Designed to be a first-of-its kind global leadership summit focused on facilitating conversations and providing insights for manufacturers exploring the inevitable shift to servitization: selling products-as-a-service.
To find out more Kris Oldland , Caught up with Syncron CMO Gary Brooks...
Oct 14, 2019 •
Features •
future of field service •
Digital Twins •
smart twins •
The View from Academia
In May Innosuisse awarded ZHAW the principle researcher and HSLU as the project management lead in a Smart Twins project (full name is “Digital Twin-based Services in industrial product-service system environments”). Dr Shaun West, Lucerne...
In May Innosuisse awarded ZHAW the principle researcher and HSLU as the project management lead in a Smart Twins project (full name is “Digital Twin-based Services in industrial product-service system environments”). Dr Shaun West, Lucerne University, gives us an overview of the project...
Oct 10, 2019 •
Features •
Fleet Technology •
Verizon •
Verizon Connect •
fleet
Derek Bryan, VP EMEA at Verizon Connect says real-time monitoring can pay dividends.
Derek Bryan, VP EMEA at Verizon Connect says real-time monitoring can pay dividends.
Oct 09, 2019 •
Features •
fleet •
transport •
Customer Satisfaction and Expectations
Tom Roberts, Van Expert at Vanamara discusses the importance of engineers making a good impression when attending a job...
Tom Roberts, Van Expert at Vanamara discusses the importance of engineers making a good impression when attending a job...
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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