Dec 10, 2019 •
Features •
Nick Frank •
Si2 partners •
Customer Satisfaction and Expectations
Nick Frank shares his thoughts on how to implement a successful customer portal...
Nick Frank shares his thoughts on how to implement a successful customer portal...
Dec 09, 2019 •
Features •
future of field service •
Servitization •
The View from Academia •
Servitization and Advanced Services
Chris Raddats from the University of Liverpool and previous guest on the Field Service Podcast looks forward to the issues that might dominate the servitization agenda over the coming years...
Chris Raddats from the University of Liverpool and previous guest on the Field Service Podcast looks forward to the issues that might dominate the servitization agenda over the coming years...
Dec 06, 2019 •
Features •
Software & Apps •
HSO
BAM delivers service excellence with its new Field Service platform at Schiphol Airport, Amsterdam.
BAM delivers service excellence with its new Field Service platform at Schiphol Airport, Amsterdam.
Dec 06, 2019 •
Features •
Software & Apps •
HSO
Servitization is the next generation of manufacturing revenue. This article from HSO guides you through the how to keep costs low to achieve success in a servitization model.
Servitization is the next generation of manufacturing revenue. This article from HSO guides you through the how to keep costs low to achieve success in a servitization model.
Dec 05, 2019 •
Features •
future of field service •
The View from Academia
Shaun West looks back on some of the key academic conferences and summits that have taken place over the last year.
Shaun West looks back on some of the key academic conferences and summits that have taken place over the last year.
Dec 04, 2019 •
Features •
Astea •
future of field service •
IFS
The Field Service News editorial team offer analysis on some of the larger stories in the service sector...
The Field Service News editorial team offer analysis on some of the larger stories in the service sector...
Dec 04, 2019 •
Features •
AI •
Artificial intelligence •
Future of FIeld Service •
IFS
In this the second and concluding feature in a two-part series of extracts from a white paper published by IFS exploring the effect of Artificial Intelligence on field service operations we explore the challenges of implementing AI in a field...
In this the second and concluding feature in a two-part series of extracts from a white paper published by IFS exploring the effect of Artificial Intelligence on field service operations we explore the challenges of implementing AI in a field service operational workflow...
Dec 03, 2019 •
Features •
future of field service •
Bill Pollock
The Internet of Things (IoT) has made “things” important again! However, these “things” are only important in the context of how they ultimately connect with “people”! Bill Pollock explains more...
The Internet of Things (IoT) has made “things” important again! However, these “things” are only important in the context of how they ultimately connect with “people”! Bill Pollock explains more...
Dec 02, 2019 •
Features •
future of field service •
Professor Tim Baines •
Servitization Conference •
conference
Professor Tim Baines’ is synonymous with all things servitization and advanced services as well as a long-term contributor to Field Service News. His Advanced Services Group are launching the World Servitization Convention in 2020 an exciting new...
Professor Tim Baines’ is synonymous with all things servitization and advanced services as well as a long-term contributor to Field Service News. His Advanced Services Group are launching the World Servitization Convention in 2020 an exciting new project Field Service News is proud to be working alongside. Here we speak to him exclusively to get the low down on what to expect...
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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