ARCHIVE FOR THE ‘events’ CATEGORY

Field Service: The global view

Nov 03, 2016 • FeaturesManagementmillennialEU vs USEventsIoT

In his role co-ordinating Field Service Conferences on both sides of the Atlantic Jonathan Massoud , Divisional Director , WBR is quite uniquely placed to see the differences between how things are done differently on both sides of the pond. Here he...

Event Review: Service Management Expo, London

Oct 28, 2016 • FeaturesManagementEventsService Management Expo

It has now been three years since the Service Management Expo moved from Birmingham to London as it became part of UBM’s wider Protection and Management event, but has this transformation been positive or negative for the event that was once widely...

The Big Discussion: Fleet Management

Jul 05, 2016 • FeaturesFleet TechnologycopperbergEventsField Service Forumfleet managementGreenroad

At the inaugural Field Service Summit held in Oxford last month Field Service News and Greenroad co-hosted a series of five 30 minute roundtables on Fleet Management. With Chatham house rules in place to allow the participants to speak freely about...

EVENT: CREATING VALUE FROM FIELD SERVICE

Apr 21, 2016 • ManagementNewsLeadentEventsfield service

There's still time to register for next week's "Creating Value from Field Service" event, being held at the prestigious Williams F1 Conference Centre, in Wantage, Oxfordshire, on  Thursday 28th April.

SERVICE INNOVATION: CUSTOMER EXPERIENCE MANAGEMENT

Apr 07, 2016 • FeaturesManagementNoventumEventsService Innovation and DesignCustomer Satisfaction and Expectations

 Why do customers choose your company?  That's becoming a key question for many companies with recognition that Customer Experience Management (CEM) is increasingly important in manufacturing.

FIELD SERVICE SUMMIT 2016

Mar 08, 2016 • NewsFuture of Feld ServiceFuture of FIeld ServiceEventsService Management

Technology, training and customer collaboration are the key topics for this year’s Field Service Summit taking place on 12 April, St Hugh’s College, Oxford.

UPDATED: 2nd WORLD CHIEF SERVICE OFFICER SUMMIT 2016

Feb 17, 2016 • NewsEventsService ManagementServitizationCustomer Satisfaction and Expectations

UPDATE: LEADING UK SERVICE MANAGEMENT SOFTWARE PROVIDER TESSERACT JOIN LIST OF PROVIDERS TAKING PART IN THIS YEAR'S SUMMIT...

UK based software company Tesseract have become the latest specialist provider to join the select panel of session sponsors...

The Age of Industrial Internet: Editorial Leader - Field Service News issue 8

Nov 04, 2015 • FeaturesFuture of FIeld ServiceMagazine (digital editions)Eventsfield service fallIoT

Field Service News Editor-in-Chief Kris Oldland looks looks at why the Internet of Things will soon evolve into the Industrial Internet and why it will have a huge impact on the way we face field service operations in the very near future... 

Southern Comfort for US field service professionals - Field Service Fall review

Nov 03, 2015 • FeaturesManagementAugmented RealityEventsfield service fallHelp LightningIoT

Sister show to Field Service USA, Field Service Fall brings three days of industry education to the East Coast of the USA. Field Service News Editor-in-Chief Kris Oldland flew over to see what the latest hot buttons for the US service industry were…

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