Lets be honest its no longer a question of if our companies’ go mobile it is now a case of when… and if you want to stay in touch with your competition the when really must be now.
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Aug 21, 2014 • News • Future of FIeld Service • enterprise mobility management • Events
Lets be honest its no longer a question of if our companies’ go mobile it is now a case of when… and if you want to stay in touch with your competition the when really must be now.
There has been an incredible quantum leap forward within the last few years in Enterprise Mobility and it is changing the way we work, how we drive our customer experience, our business processes and even our core strategies.
In response to this massive sea change McDonald Butler Associates have brought together some of the leading figures within Enterprise Mobility Management for an exceptional one day event to be held in London on the 18th of September.
The event is designed to provide you with the tools you need to harness the unprecedented and continuous change that mobility is bringing to the business environment.
In the next three years the role of IT leaders within business will become absolutely critical, and it all begins here.
McDonald Butler have brought together some of the biggest companies in Enterprise Mobility and the event will feature key presentations and panel discussions from senior mobility experts from a range of varying organisations including:
- John Delaney, Associate Vice President, European Mobility at IDC
- Greg Nugent. Director of Brand, Marketing and Culture for the London Olympics and Paralympics
- Simon Meredith, CIO IBM Global Technology Services, IBM
- John Spencer, Director of Systems Engineering, Citrix Systems
- Kris Oldland, Editor, Field Service News.
Hosted in The Brewery, a stunning Grade II listed building that once formed the heart of Whitbread’s 19th Century beer making empire in the City area of London, there is a packed full day agenda which runs from registration and refreshments at 8.00am through to a networking drinks reception closing at 7pm.
Agenda highlights include:
The Critical Path to Enterprise Mobility Maturity – How Ready is Your Organisation?
John Delaney, Associate Vice President, European Mobility at IDC
Mobility is no longer a “nice to have” but a critical business requirement for most enterprises. However, the complexity of mobility, the rapid pace of technology advances, and particularly additional budget and dedicated resources required are all contributing to a mixed approach in the adoption and development of mobility strategies across Europe.
John Delaney, European Mobility at IDC will present the latest findings from the extensive 2014 IDC Mobility Maturity Model survey which provides a peer-to-peer framework of the stages, critical measures, outcomes and actions required for organisations to effectively leverage mobility to drive competitive advantage, and transform engagement with customers, employees and business partners. He will reveal how industry leaders from across Europe are using the model to benchmark their own progress, uncover maturity gaps and build a more tailored roadmap to fast-track success. John will also be discussing today’s employee imperative, and explaining why he feels 4G will be a big the “game-changer” for enterprise mobility in 2015 and beyond.
Insight and Lessons from London 2012 Olympics: The Power of a Mobile Enabled Customer Experience
Greg Nugent, former Director of Brand, Marketing and Culture for the London Olympics and Paralympics
Greg Nugent draws on his experience as Director of Brand, Marketing and Culture for the London Olympics and Paralympics to show why a holistic mobile-centric approach to the customer journey is essential for success. With remarkable stories from behind the scenes of the most ambitious and connected Games ever, Greg will reveal why mobile strategies that are part of an integrated customer experience strategy deliver superior results.
He’ll also look at the dramatic changes in mobile customer experiences in the two years since the Games, the businesses that inspire him today, and why the most satisfying (and profitable) customer journeys have mobile built in, not bolted on
Business In Motion – Transform your Organisation into A Profitable Mobile Enterprise
Piero A. Chiodo, Director, Mobility Services Center of Competency IBM Global Technology Services
Creating a mobile strategy is the easy part. More challenging is developing one that is enables your organisation to drive new revenue streams and a return on engagement and investment. Piero will explain how mobility technology is evolving from simple productivity tools to an integrated portfolio of key drivers for business transformation and profitability. He will explore how enterprises that define and implement their own mobility services strategy will gain a significant competitive advantage.
The agenda also includes case studies on companies who have already enabled their mobile workforce, a number of interactive panel debates and breakout session with 3 dedicated streams focussing on working in a connected world, Strategy, Risk and Governance and Building the Business Case.
May 20, 2014 • News • Events • Field Service Forum • Software and Apps • Trimble
Trimble Field Service Management has recently announced that they will be attending Field Service Forum in Amsterdam from 3-4th June. A brand new event taking place at the Radisson Blu hotel, Trimble will join field service professionals from across...
Trimble Field Service Management has recently announced that they will be attending Field Service Forum in Amsterdam from 3-4th June. A brand new event taking place at the Radisson Blu hotel, Trimble will join field service professionals from across Europe to network, exhibit and debate the challenges facing field service organisations today and explore the current and future opportunities for business growth.
Across the two days, keynote presentations will be offered alongside dedicated workshops, focus sessions and one-to-one meetings. A key sponsor for the event, Trimble will be participating in the show's 'Technology Forum' on Wednesday 4th June with a presentation on how to manage a field operation effectively and using emerging technologies to drive service excellence, focussed on the manufacturing and capital asset industries.
Across the two day event Trimble will be offering a live showcase of 'Work Management', offering attendees the chance to find out how the cloud-based solution can transform the productivity of a mobile workforce through intelligent scheduling tools and state-of-the-art Performance Management analytics (PMA).
Complimentary copies of Trimble's latest industry publication, 'Transforming Service Delivery: An Insight Report', will also be on offer at the Trimble stand. The report investigates the most pressing issues affecting field service organisations and provides insight into how to transform operations, from measuring service performance and delivering excellent customer service to handling change management and turning data into information.
The report is also available for complimentary download via the following link www.trimble.com/fsm/insightreport
May 15, 2014 • Features • resources • Events • Service Management Expo
Running on the 17th, 18th & 19th of June this year The Service Management Expo (SME) is Europe’s largest exhibition catering for the field service industry and with a thirty year history has been a long established central event for field service...
Running on the 17th, 18th & 19th of June this year The Service Management Expo (SME) is Europe’s largest exhibition catering for the field service industry and with a thirty year history has been a long established central event for field service professionals both in the UK and beyond.
This year the event moves to a new home in London’s ExCel centre and as part of UBM’s wider Protection and Management (P&M) Series benefits from sitting alongside sister events Facilities Show, Safety and Health Expo, FIREX international and Energy & Environment Expo. Having been integrated into the P&M series last year, attendees of Service Management Expo were able to take advantage of the wider range of companies exhibiting across the series as a whole.
However, Service Management Expo also firmly remains an important event in its own right. As the largest exhibition dedicated to the field service industry in Europe, Service Management Expo offers service professionals a unique opportunity to meet with a number of providers of field service software, specialised rugged hardware, fleet management technologies and more.
Service Management Expo also offers an excellent programme of free industry education in the Field Service Solutions Theatre, which this year is hosted by Field Service News editor, Kris Oldland.
The programme of this year’s Field Service Solutions Theatre, which is sponsored by Cognito, is available here and contains some fantastic sessions and speakers.
A few of the key sessions at this years Service Management Expo not to be missed include:
Day One: 12pm Transforming Service Delivery: Insights from the Report
Join Trimble Field Service Management for an in-depth look at some of the key trends and issues highlighted in our recent publication, ‘Transforming Service Delivery: An Insight Report’. The report investigates the most pressing issues affecting field service organisations today and provides expert insight into how to transform your operations, from measuring service performance and mobile worker productivity to delivering customer service excellence and utilising data from the field effectively.
Day One: 14:15 Panel Discussion- The Future of Field Service: A discussion on the emerging technologies that could change field service, as we know it.
A panel discussion hosted by Kris Oldland, Editor, Field Service News exploring the technologies that are likely to shape the very near future of field service, including Big Data, Internet of Things, 3D printing, U.A.V's. Panellists include Phillipe Emenger CEO Core Systems, Trevor Milsom Global Strategic Marketing Manager Trimble, Ian Mapp, Director Wyser Stewart, Cathal McGloin, CEO Feed Henry
Day Two: 11:00 The Manager’s role in creating performance improvement from training…
SGSA’s Isobel Van der Vegt explains why training is essential, training dollars are limited and the expenditure must be justified. Some training fails to deliver the expected performance improvement and therefore the essential Return on Investment. This presentation will highlight the role of managers in achieving three things: evaluating the effectiveness of training, calculating the Return on Investment and ensuring that training results in performance improvement. Securing budget and booking the class are only the first steps of the process but, by themselves, will not drive the changes in behaviour that we need.
Day Two: 11:30 Service Management Software Survey 2014 – The results
Field Service News Editor Kris Oldland, reveals the findings from an exclusive research project undertaken by Field Service News in partnership with mplsystems exploring what software systems are being used Service Managers today and whether they are meeting the needs of the industry.
Day Three: 10:45 Top tips for greening your fleet
Roddy Graham, Chairman of the Institute of Car Fleet Management will provide top tips for greening your fleet. He will consider what needs to be done to achieve substantial savings while boosting corporate social responsibility credentials. ICFM tips include gaining stakeholder buy-in, running a technologically neutral fleet, establishing CO2 targets and influencing driver behaviour.
Day Three: 12:30 Live Interview with Tim Jones, European Service Director, Waters Corporation
Kris Oldland, Editor of Field Service News will interview Tim Jones, European Service Director, Waters Corporation about his recent move to decentralise the dispatch responsibilities of his field service operations, how he approached it, why he made the move and whether it has proved successful.
Mar 27, 2014 • Management • News • future of field service • Events • Trimble
Trimble Field Service Management are bringing together a panel of field service leaders and industry exerts from around the globe to participate in a virtual summit which will be focusing on the shape of the industry today.
Trimble Field Service Management are bringing together a panel of field service leaders and industry exerts from around the globe to participate in a virtual summit which will be focusing on the shape of the industry today.
The summit, Transform Service Delivery: A Global Perspective will be held on Thursday 3rd April and follows on from the launch of a new research paper from Trimble FSM entitled Transforming Service Delivery: An Insight Report, and addresses issues and challenges that are faced by field service organisations today.
There are five speakers scheduled to participate in the event whose presentations will cover topics including change management, emerging technologies, mobile resources, issue resolution, performance excellence and future trends.
The Aberdeen Group’s Aly Pinder, will lead the presentations discussing “Breaking through the roadblocks to deliver exceptional customer service.”
He will then be followed by:
- Anil Tiwari, solutions architect at Trimble Field Service Management, discussing Leveraging Data to Optimise Field Operations
- Barry White, CEO of G7 Consulting, discussing Effective Change Management: Strategies for Success
- Nate Vineyard, director of operations & performance for Multiband, discussing Managing the Mobile Workforce
- Sharon Clancy, editor of m.logistics, speaking on What the Future Holds for Field Service
- Sarah Nicastro, publisher and editor in chief of Field Technologies magazine, will moderate.
To register for the summit, or to obtain a recording of the event click here
Apr 25, 2013 • Directory • Events • Field Service Events • Service Management Expo • UBM
Contact information:
Key Contact: Charles Oakley, Group Event Manager Phone: +44 (0) 20 7921 8048 Web: www.servicemanagementexpo.co.uk Twitter: @ServiceMgmtExpo
Contact information:
Key Contact: Charles Oakley, Group Event Manager
Phone: +44 (0) 20 7921 8048
Web: www.servicemanagementexpo.co.uk
Twitter: @ServiceMgmtExpo
Go to Service Management Expo for:
- Meet suppliers of Service Management Systems, Workforce Optimisation and Scheduling, Tracking, GPS & Fleet Management, Mobile Communication & Hardware, Logistics & Distribution
- Free industry education in the Field Service Solutions Theatre
- Europe's largest event dedicated to the Field Service industries
About Service Management Expo:
Since 2014, Service Management Expo has been housed at ExCeL London running alongside the Protection & Management Series incorporating Facilities Show, Safety & Health Expo, FIREX International, IFSEC International and the newly launched Energy & Environment Expo following its successful inclusion in 2013.
Service Management Expo is a must attend for professionals working across service management, logistics, fleet management, facilities, operations, finance and IT.
100% dedicated to the critical issues within the field service, service and fleet management industry, the event provides practical know-how on CRM to GPS, optimised spares to telematic analytics and everything in between.
As an integral part of UBM Live’s Facilities Show, visitors also benefit from everything on offer at the whole exhibition including a fully comprehensive educational programme covering key FM subjects from legislation updates and sustainability to environmental and waste management.
Video from Service Management Expo:
News from Service Management Expo:
Telogis delivers intelligent appointment scheduling to tighten supply and service chains
Telogis who are exhibiting at this years Service Management Expo and will also be participating in the Field Service Solutions Theatre hosted by Field Service News, announce a new addition to their current suite of applications for Field Service Managers, which allows customers to make appointments convenient to them yet improves efficiency for the service department. Click here to read more.
New Getac T800 8.1" fully rugged tablet is launched
Getac, who are exhibiting at this years Service Management Expo and will also be participating in the Field Service Solutions Theatre hosted by Field Service News, announce the launch of a new slim-line yet fully rugged tablet which is powerful and designed to operate on either Windows 8.1 or Windows 7. Click here to find out the full specs
A forward look at this year’s Service Management Expo …
Running on the 17th, 18th & 19th of June this year The Service Management Expo (SME) is Europe’s largest exhibition catering for the field service industry and with a thirty year history has been a long established central event for field service professionals both in the UK and beyond. Click here to read more
YO! SUSHI REPORTS IMMEDIATE RETURN ON INVESTMENT FOLLOWING IMPLEMENTATION OF AEROMARK’S OPTIMATICS ASSET MANAGEMENT.
YO! Sushi, the iconic Japanese restaurant brand has reported successful deployment of Aeromark’s Smart Optimatics technology and immediate return on investment in the first month following implementation. In 2013 YO! Sushi attended Service Management Expo... Click here to read more
TRIMBLE TO SHOWCASE WORK MANAGEMENT CAPABILITIES AT SERVICE MANAGEMENT EXPO
Trimble Field Service Management has announced will be showcasing its ‘One Platform. One Solution’ offering at this years Service Management Expo, held at London’s ExCel on the 17th, 18th and 19th June. Click here to read more
Features from some of the guest speakers at previous Service Management Expo:
Re-branding for Solarvista is much more than skin deep
Solarvista's Paul Adams outlines what exactly has gone on beneath the surface as the Service Management software company announces its latest launch Solarvista 8 which will be on show at this year's Service Management Expo. Click here to read more
Optimising mobile workforces can result in big savings...
Enterprise Mobility expert, Jon Vass of Telogis, claims that instead of cutting back on services businesses should instead look to optimise their mobile workforces… With the right technologies an organisation can save hundreds of thousands of pounds by investing in the right technology. Click here to read more
Damages must be paid for... Why it pays to opt for ruggedised tablets
Motion Computing’s Ian Davies looks at the true value of rugged computing and why going for the cheaper option is a false economy… Every IT director and line of business manager looking at a tablet PC deployment will at some point face the decision specialised hardware or cheaper consumer option... read more here
Business benefits - mobile workforce management solutions for increased productivity and reduced costs
Several recent research studies have shown that technology and mobility solutions in particular are growing in importance as businesses seek ways to improve productivity, increase efficiency and reduce costs of delivering services. Gerard O’Keefe CEO of GeoPal discusses further... Click here to read more
Connected business - bringing field workers and managers closer together
Ahead of his speech to delegates at the 2014 Service Management Expo Giles Margerison, TomTom Telematics’ Director UK & Ireland, considers the impact of technology on the changing face of field service management. Click here to read more
CASE STUDY – TCSJOHNHUXLEY – Transforming support operations with end-to-end field service
TCSJOHNHUXLEY is the world’s leading manufacturer and supplier of end-to-end live gaming solutions and services. The company offers the industry’s most comprehensive portfolio of live gaming and electronic gaming products. In this case study we see how they improved their service after implementing software from mplsystems.. Click here to read more
Preparing for the IOT revolution...
If the Internet of Things (IoT) lives up to its billing it has the potential to change the way the field service industry operates entirely. In this exclusive article for Field Service News, Philipp Emmenegger, CEO of coresystems AG looks at how this could happen. Click here to read more
The service supply chain battlefield: Part Two The importance of the front line.
Glyn Dodd, Managing Director of Centrex Services returns to Field Service News with a new two part feature that outlines his battle plan for the service industry. Looking at how if the current dichotomy of the service supply chain doesn't chain the battle will be lost... Click here to read more
SaaS – Why should I buy it If I just want to use it?
As the Managing Director of the company that developed the world’s first browser based service management software, Colin Brown of Tesseract is a bit of an expert when it comes to both SM software and the Cloud itself so we asked him to give us some guidance on the SaaS model. Click here to read more...
Apr 25, 2013 • Mobility of Things • Directory • enterprise mobility management • Events
Event information:
Twitter: #TMOT2014 Location:The Brewery | 52 Chiswell St | London | EC1Y 4SD Date: 18th September 2014 Register: www.themobilityofthings.com
Event information:
Twitter: #TMOT2014
Location:The Brewery | 52 Chiswell St | London | EC1Y 4SD
Date: 18th September 2014
Register: www.themobilityofthings.com
Go to The Mobility of Things for:
Enterprise Mobility is changing how we work, how we drive the customer experience, business processes and strategy.
The Mobility of Things will offer supreme clarity to help C-level business leaders define the Enterprise Mobility vision – laying the groundwork for heightened competitive advantage. The unprecedented, continuous change that mobility is bringing on the business means the role of IT leaders over the next three years will be critical. It starts here.
This exclusive one-day event will demystify the complexity and technical issues of the evolving mobile landscape and will provide an opportunity to expand your mobility business network through peer-to-peer ideas sharing. It will feature an all-day exhibitor zone, detailed break-out sessions and the chance to meet leading mobility industry professionals, organisations, analysts and technologists.
Keynote highlights from The Mobility of Things will include:
- The Critical Path to Enterprise Mobility Maturity – How Ready is Your Organisation?
The 2014 IDC Mobility Maturity Model survey provides a peer-to-peer framework for mobility transformation. John Delaney, Associate Vice President, European Mobility at IDC will reveal how industry leaders from across Europe are using the model to build a more tailored roadmap to fast-track success. - Insights from the London 2012 Olympics: The Power of a Mobile-Enabled Approach to Customer Experience
The London Olympics was the most connected games ever – integrated, seamless user experiences at their most sophisticated. Greg Nugent, Director of Brand, Marketing and Culture for the London Olympics and Paralympics, explains how they did it and, equally astounding, how things have moved on in the last two years.
Relevant watching ahead of The Mobility of Things:
Relevant reading ahead of The Mobility of Things:
Case Studies:
Moneysupermarket.com
As the UK’s leading price comparison site, MoneySupermarket.com aims to “help people make the most of their money.” To do this, the company invests heavily in delighting its customers with pertinent recommendations that result from analysing customer data. Click here to read more.
Arcadia Group
Arcadia Group is the UK's largest privately owned clothing retailer. To be a long term success in the world of High Street Fashion the Arcadia Group has had to be fast and flexible in its response to the changing demands of its consumers. As a result its IT requirements are equally demanding. Click here to read more...
White Papers:
Enterprise Mobility Trends:
The enterprise today is changing rapidly. The intersection of cloud,
mobility, social networking and the Internet, what analyst firm Gartner
calls the, “Nexus of Forces” is making most medium and large
enterprises rethink their enterprise mobile strategies. Click here to read more...
SapientNitro Insights 2014
The third edition of Insights focuses on how brands are connecting technology and story, offering you a clear view of the disruptive, exciting changes taking place in today’s omni-channel, always-on world. Click here to read more...
Sep 12, 2012 • WBR • Directory • Events • field service europe • Field Service Events
Contact information:
Key Contact: Sania Khalid Phone: +1 416-597-4779 Web: fieldserviceeu.wbresearch.com Twitter: @WBResearch
Contact information:
Key Contact: Sania Khalid
Phone: +1 416-597-4779
Web: fieldserviceeu.wbresearch.com
Twitter: @WBResearch
Go to Field Service Europe for:
Field Service Europe is a forum for senior-level service executives from leading global organisations to share best practices on today’s most pressing issues including adopting a proactive and preventive approach to customer management, streamlining after-sales business to radically improve productivity, and utilising advanced remote diagnostics technology to increase efficiency and customer loyalty.
Our peer-driven conference is packed with in-depth workshops and interactive roundtable discussions as well as unparalleled networking opportunities like the Women-in-Service Luncheon and VIP Think Tank.
About Field Service Europe:
Field Service Europe is the only service and support event in Europe that attracts senior-level service and support professionals across industries supporting installed equipment. Field Service Europe will attract 150+ senior-level service and support professionals from multiple manufacturing verticals.
Join the event to tackle the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. The event tackles the latest strategies in core service functions including mobility, workforce management, technical support and knowledge management. Plus, Field Service Europe offers insight into the new areas challenging service and support executives all over the world, including:
- Making Field Service a recognised profit centre and finding new opportunities to increase profit margins
- Enlisting 3rd party providers and distributors for a more efficient Field Service organisation
- Using predictive maintenance and remote diagnostics to decrease costs and drive revenues
- Investing and measuring the ROI in Human Capital and Knowledge Management
Latest video from Field Service Europe:
News and Features relating to Field Service Europe:
Developing an end-to-end field service technology road map: Part One: Understanding both the customers’ and the field engineers’ needs
Ahead of taking part in a live panel discussion on End to End field service management at this years Field Service Europe Conference, Field Service News Editor Kris Oldland, will be writing a series of features around the topic. Click here to read more
Jul 24, 2012 • WBR • Events • Field Service Events • field service fall
Contact information:
Key Contact: Malcolm Clark Phone: +1 416-597-4779 Web: fieldserviceeast.wbresearch.com Twitter: @WBResearch
Contact information:
Key Contact: Malcolm Clark
Phone: +1 416-597-4779
Web: fieldserviceeast.wbresearch.com
Twitter: @WBResearch
Go to Field Service Fall for:
The Networking: Field Service is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.
The Content: is what sets Field Service apart from our competitors. They spend six months conducting research and developing the program. Content is guided by this research, as well as our Advisory Board, to ensure the conference reflects the latest trends and hottest topics in the industry. If you have a pain point, we have it covered.
The Venue: Field Service is always held at a top tier resort versus a convention centre. At lunchtime, you’ll receive a full, three-course sit down meal. You’ll be treated as a VIP every minute. In short, we make sure you are educated and pampered at our events.
If you are interested in quality interactions, content that is specific to your business needs and networking with your peers, attending Field Service is the best investment you can make.
About Field Service Fall:
Launched in 2002 the team behind Field Service have been dedicated to supporting the growth of the service industry ever since. What initially started off as 100 people in a room discussing the future of service has become 500 senior-level service executives being inspired while learning and developing their company as well as their careers. Field Service is focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.
Key Sessions and Speakers Include:
- Preparing For The Customer Of Tomorrow
Renee Cacchillo, Vice President Customer & Brand Strategy, Safelite Group - Adding Customer Value Through A Preventative Maintenance Program
Tim Davis, Director International Military Support, Moog Aircraft - Transforming Maintenance To Improve Customer Service
Dane Taival, Vice President Service & Contracting, Trane - Raising The Internal Status Of Field Services To Improve Recognition
Kurt Bradtmueller, Director & GM Parts, Heidelberg
May 10, 2011 • Events • Field Service Forum
Contact information:
Key Contact: Tomas Igou, Content Director Phone: +46 8 50 25 5239 Web: www.fieldserviceexcellence.com Twitter: @Prod_Lifecycle
Contact information:
Key Contact: Tomas Igou, Content Director
Phone: +46 8 50 25 5239
Web: www.fieldserviceexcellence.com
Twitter: @Prod_Lifecycle
Go to Field Service Europe for:
There is also a lot to be done to make field operations more efficient, and not only through IT solutions. Looking at standardizing the service business will go a great way to improve roll outs of strategic initiatives and of having a better visibility of resources, which will ensure to meet service level agreements.
There are additional areas such as managing a global workforce, implementing mobility and other technologies like wearables, creating a process to capture knowledge, or further exploring remote diagnostics to develop proactive maintenance that are also critical to the success of a field service business.
If you want to benchmark with your peers on how these topics are being dealt with, make sure to attend the 2nd Annual Field Service Forum next June in Amsterdam.
About Field Service Forum:
The 2nd Annual Edition will take place June 2nd-3rd, at the Sheraton Airport Amsterdam. The two-days interactive event will gather 150+ service professionals from cross-industry sectors and from all corners of Europe, and will feature case studies from organisations such as ABB, Siemens Wind Power, Nestle Nespresso, Pentair, Volvo Construction Equipment, and many more
New features this year include:
- The field service studio
- Live Case Study
Latest video from Field Service Forum:
Read our preview of Field Service Forum here
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Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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