ARCHIVE FOR THE ‘digital-transformation’ CATEGORY

The Difference Between Effectiveness and Utilisation

Oct 29, 2021 • FeaturesMartin SummerhayesDigital TransformationCovid-19Digital SymposiumGLOBAL

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at MDB Service Consulting.

Demand for IFS Cloud Drives Strong Q3 Performance for IFS with Cloud Revenue Up 104% YoY

Oct 27, 2021 • NewsDigital TransformationIFSTechnologyGLOBAL

IFS, the global cloud enterprise applications company, announced its Q3 2021 year-to-date (YTD) financial results, ending September 30, 2021.

Is Now the Time to Re-evaluate the Key Performance Indicators of Your Company?

Oct 27, 2021 • FeaturesKPIsMartin SummerhayesDigital TransformationCovid-19Digital SymposiumGLOBAL

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at MDB Service Consulting.

Successful Digital Transformation: Learning From Failures

Oct 25, 2021 • FeaturesMartin SummerhayesDigital TransformationCovid-19Digital SymposiumGLOBAL

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at MDB Service Consulting.

How the Pandemic Has Changed the Approach to Digital Adoption for Companies and Customers

Oct 22, 2021 • FeaturesMartin SummerhayesDigital TransformationCovid-19Digital SymposiumGLOBAL

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Martin Summerhayes, Head of Digital Transformation Services at MDB Service Consulting.

Latest Update To IFS Cloud Adds New Functionality And Simplifies Composable Application Deployment

Oct 21, 2021 • NewsArtificial intelligenceAugmented RealityDigital TransformationIFSTechnologyGLOBAL

IFS, the global cloud enterprise applications company, today announced the latest update to IFS Cloud™, which is now generally available. IFS’s twice annual release cycle allows customers to constantly evolve their solution without the need for big...

Managing Service Profitability in the Age of Digital Transformation

Oct 19, 2021 • FeaturesJoe KennyCoen JeukensDigital TransformationservicemaxGLOBALservice profitability

We know that the service department is probably the single largest contributor to the margin of your organization. But when I would ask you: when do you know you are doing a great job? What is your reference, your yard stick? We know the call for...

Think Ahead About the Future of Remote Service

Oct 18, 2021 • FeaturesWhite PaperDigital TransformationIFSCovid-19Remote ServicesGLOBAL

In this final feature from a recent white paper published by IFS, we discuss the importance of thinking ahead about the role that technology can play in your business in the future.

Here’s What Your Average KPI Numbers Aren’t Telling You

Oct 15, 2021 • FeaturesKPIsDigital TransformationAquantGLOBAL

Relying solely on average service KPIs may be risky for service organizations, since they do not really capture the overall customer experience. In this new article from Aquant, leading Service Intelligence Platform, we discuss why it pays to...

« 1 ... 5 6 7 8 9 ... 38 »

Leave a Reply

Latest from Twitter

From The Archives