Kris Oldland, Editor-in-Chief, Field Service News talks to New York Times and Wall St Journal bestseller, international speaker and all-around customer service guru Shep Hyken about six important steps companies must embrace if they are to deliver...
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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