Kris Oldland, Editor-in-Chief, Field Service News talks to Deputy CEO and COO of Polygon a company with over 3,500 field service engineers, about how his organisation has evolved over the last decade, the shift towards advanced services that has...
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Jun 25, 2018 • video • Features • Management • Jonas Granath • Polyflow • Polygon • Risk Management • Enterprise Service Management • field service • field service management • IFS • IoT • Service Management • Servitization • Servitization and Advanced Services
Kris Oldland, Editor-in-Chief, Field Service News talks to Deputy CEO and COO of Polygon a company with over 3,500 field service engineers, about how his organisation has evolved over the last decade, the shift towards advanced services that has come from that evolution and how a close working relationship with Enterprise Service Management solution provider IFS has empowered their ability to develop and advanced services approach to field service delivery.
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