Who else needs a vacation? We know it’s been a tough year for service leaders and your teams, so Aquant is hosting Service Leaders Spring Break where we are mixing work and play. The fun runs from March 22 - March 25.
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Mar 17, 2021 • News • Events • Service Leadership • technology • remote working • Aquant • GLOBAL
Who else needs a vacation? We know it’s been a tough year for service leaders and your teams, so Aquant is hosting Service Leaders Spring Break where we are mixing work and play. The fun runs from March 22 - March 25.
What is Service Leaders Spring Break? It’s a virtual field service event for service pros, by services pros. Join sessions that will help spark ideas and polish best practices to ● Create and scale a well-rounded and inclusive workforce ● Provide service teams the best tools for success, regardless of current skill level ● Focus on the best KPIs to improve service outcomes, not just the ones that look good in monthly reports ● Make measurable improvements that slash the skills gap and improve service quality ● Navigate Covid-19 challenges with an eye towards future growth Events include:
Monday, March 22 Slashing the Service Skills Gap: An Alchemy of Tech, People & Processes Featuring
● Mike Rembelski, Vice President, Global Service at Danaher Corporation / Beckman Coulter Diagnostics
● Rodger Smelcer, Vice President and Owner, United Services Technologies, Inc.
● John Carroll, CEO, Service Council
Preventing Service Disasters: How Information Gaps Hurt Your Business
● Edwin Pahk, VP of Product Marketing & Business Development, Aquant
Tuesday, March 23 3 Milestones for Any New AI Deployment
Featuring
● Guy Ben-Ezer, Director Customer Success, Aquant
● Eric Federman, Customer Success Manager, Aquant
● Edwin Pahk, VP of Product Marketing & Business Development, Aquant
Wednesday, March 24 Creating Meaningful Diversity in Service
Featuring
● Roy Dockery, Vice President of Global Care at Swisslog Healthcare
● Robyn Walker, Senior Director, Customer Success and Service Operations at Mevion Medical Systems
● Carolyn Ridderman, Global Vice President, Customer Care at Stryker
Sign up now to get access to an exclusive beer tasting on March 25, featuring a beer brewed just for service leaders.
Learn more: Take a glance at scheduled sessions and sign up at servicespringbreak.com
Further Reading:
- Read more about Aquant on Field Service News @ www.fieldservicenews.com/aquant
- Read more about Service Leadership @ www.fieldservicenews.com/service-leadership
- Learn more about Service Leaders Spring Break @ servicespringbreak.com
- Learn more about Aquant @ www.aquant.io
- Follow Aquant on Twitter @ twitter.com/Aquant_io
Mar 10, 2021 • News • Artifical Intellignce • Augmented Reality • Rebrand • Digital Transformation • IFS • IoT • Technology
IFS today launches IFS Cloud™, a single platform that innately connects all its products to deliver the end-to-end capabilities a company needs to orchestrate its customers, people and assets and deliver amazing Moments of Service.
IFS today launches IFS Cloud™, a single platform that innately connects all its products to deliver the end-to-end capabilities a company needs to orchestrate its customers, people and assets and deliver amazing Moments of Service.
Customers can choose to deploy best-of-breed or leverage the power of connecting their value chains across capabilities such as enterprise resource planning (ERP), customer relationship management (CRM), human capital management (HCM), asset management (EAM) and field service (FSM).
With IFS Cloud, IFS offers a unique and single technology platform with one common user experience, one data model and one consistent support offering. IFS Cloud brings simplicity, choice and innovation to organizations that need to evolve to new business models, control costs, expand faster and serve their customers better. By implementing IFS Cloud, companies can easily scale and simply switch on new functionality (such as additional modules or new innovative capabilities) when the time is right for their business.
IFS CLOUD MAKES IT PRACTICAL AND AFFORDABLE FOR CUSTOMERS TO TAKE ADVANTAGE OF THE NEWEST TECHNOLOGIES
Likewise, customers can choose how and where they deploy IFS Cloud, which has been engineered for the cloud but can be deployed on-premises with a choice of residency. Unlike many offerings, IFS customers will benefit from the same solution functionality and delightful user experiences, regardless of their deployment choice, without compromise.
As a departure from competing, legacy suites and software portfolios that rely on complex and costly integrations, IFS Cloud is designed to make it easier and more cost-effective for customers to buy, deploy, run, and update their enterprise software. IFS Cloud marks the start of twice-yearly feature releases, giving customers the choice to move to the latest version as and when their business is ready.
Darren Roos, IFS CEO, commented, “The path to digital transformation is not a simple one. Most businesses are complex and have intricate value chains, which is why few organizations succeed and even fewer vendors provide the tools to truly enable it. At IFS, our single most important goal is to deliver value to our customers, and we want to provide a clear path for them to evolve to new business models, compete and win.
Roos continued, “Customers have told me that their main goals are to drive efficiency, control costs and to develop better products and services. We know that to achieve this, cloud is a pre-requisite. Digital innovations need to be easily consumable and embedded into daily business operations, which is why I am confident that IFS will succeed where others have not. IFS Cloud is unique and delivers on customer centricity and experience as well as capabilities. I am proud to say we are again keeping our promise to deliver value so that customers can deliver on their Moment of Service.”
With digital innovations embedded, IFS Cloud’s architecture also includes new and improved application services for intelligent and autonomous business that can be natively leveraged across IFS products and across industries. This makes it practical and affordable for customers to take advantage of technologies such as machine learning (ML), augmented and mixed reality (AR/MR), artificial intelligence (AI), and internet of things (IoT), ready to use ‘out of the box’.
IFS Cloud is being adopted by a number of pioneer customers across IFS’s focus markets of Aerospace & Defense, Construction & Infrastructure, Energy & Utilities, Manufacturing, and Service industries. One such customer is Cimcorp Group, a world-leading manufacturer of robotics and automation systems.Commenting on the benefits of IFS Cloud, Cimcorp Technology Director Jyrki Anttonen said, “The manufacturing and manufacturing service industries are very dynamic and highly competitive, which means we are constantly looking for technologies that will allow us to work smarter and faster than our competitors. Company growth is certainly a goal, but we are a global business and therefore we need to have visibility into our operations globally so that we can target efficiencies, control costs and devise news ways to create value for our customers. IFS Cloud is a platform with next-generation technology built for our industry and this gives us the confidence we need to achieve this and flank the competition.”
IFS Chief Product Officer Christian Pedersen said, “IFS Cloud was designed and built to respond to customers’ needs when shifting to digital business models; something we never lost sight of over the last two years.” Pedersen continued, “We recognize that IFS Cloud will be pivotal in bringing success in a customer’s business and this shaped our approach in several areas: being able to make fast and informed decisions based on a single data model, being completely open with native APIs and providing one single upgrade experience so that customers can focus on what is important, which is to deliver exceptional moments of service to their customers.”
Also released today is the first instalment of IFS’s application lifecycle management capability, IFS Lifecycle Experience. IFS Lifecycle Experience features a portal that puts users in control of their application by fusing multiple touch points, to give them access to information, tooling, code, and permissions.
Learn more about IFS Cloud at www.ifs.com/corp/ifs-cloud/ifs-cloud-overview.
Hear what IFS customers have to say during the digital launch event: www.ifs.com/possibilities.
For additional information on IFS Cloud, read blogs from Antony Bourne, Christian Pedersen, Dan Matthews, Michael Ouissi, Riccardo Bocci and Raymond Jones.
Further Reading:
- Find out more about IFS @ www.ifs.com/
- Read more about IFS on Field Service News @ https://www.fieldservicenews.com/ifs
- Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
- Learn more about the launch of IFS Cloud @ ifs.com/possibilities
- Follow IFS on Twitter @ https://twitter.com/ifs
Mar 01, 2021 • News • Rebrand • Digital Transformation • IFS
IFS, the global enterprise applications company, today unveils a new brand identity to fuse its evolved market position and herald an industry-changing product launch that takes place on March 10, 2021.
IFS, the global enterprise applications company, today unveils a new brand identity to fuse its evolved market position and herald an industry-changing product launch that takes place on March 10, 2021.
Forward-thinking businesses are recognizing the benefits of differentiating on service and the growth opportunities presented by offering new propositions leveraging service. Now, with more than half of the company’s revenue coming from customers using IFS’s technology in how they serve their customers, together with its clear category leadership as recognized by industry analysts, IFS is uniquely positioned to help customers deliver at the moment when really matters. These are the moments when a company either delights or disappoints; the moments when all the decisions and processes that go into doing what you do need to come together; the moments when all the hard work pays off. We call them Moments of Service.
The launch of IFS Cloud™ on March 10 will enable more companies to be their best in their Moments of Service. The new platform enables companies to manage the customer, people, and asset elements of their business in a single, integrated solution. Packed with meaningful innovation, and the industry relevance that IFS has built a reputation for, IFS Cloud is the most significant launch in the company’s history and sets a new benchmark for the industry.
A NEW LOOK FOR A NEW ERA
At the heart of IFS’s new identity is an iconic symbol that represents the many elements a business needs to orchestrate in order to deliver amazing Moments of Service. The symbol reflects the effort, energy, and complexity that goes into every customer engagement while retaining a sense of balance and symmetry. Honoring the company’s past while ushering in the future, the new color palette is based on an updated, vibrant purple hue that is contrasted by a range of complementary colors.
The process behind the brand refresh was both collaborative and scientific, involving input from IFS customers, prospective customers, partners, employees, analysts, and journalists—as well as brand experts.
“We are thrilled to unveil our new look and feel, which is an integral part of the evolutionary shift the company is currently undergoing,” IFS Chief Marketing Officer Oliver Pilgerstorfer said. “The new brand identity reflects the business we are today and is also indicative of our plans for the future, especially in light of the upcoming launch of IFS Cloud. It’s a watershed moment in our company’s history. By creating an identity that is appealing and inspirational we are giving customers, partners, and the market at large a clear signal—and it’s something our own employees are immensely proud of.”
The new IFS branding is currently being deployed across all touchpoints, including digital platforms, print and digital marketing, collaterals, merchandise, and office interiors. The roll-out is being accompanied by out-of-home advertising on some of the world’s most iconic activation sites including Times Square in New York, Burj Khalifa in Dubai, and Shibuya in Japan.
Want to know more? Visit ifs.com/possibilities
Further Reading:
- Find out more about IFS @ www.ifs.com/
- Read more about IFS on Field Service News @ https://www.fieldservicenews.com/ifs
- Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
- Learn more about the launch of IFS Clous @ ifs.com/possibilities
- Follow IFS on Twitter @ https://twitter.com/ifs
Feb 23, 2021 • News • Getac • Managing the Mobile Workforce
Getachas recently announced the launch of its next-generation S410, a highly configurable, semi-rugged laptop aimed at utilities professionals working in challenging indoor and outdoor environments.
Getac has recently announced the launch of its next-generation S410, a highly configurable, semi-rugged laptop aimed at utilities professionals working in challenging indoor and outdoor environments.
Brilliant all-day performance
The new S410 offers upgraded all-day performance, a brilliant new display and enhanced memory and processing power, all in Getac’s market-proven form factor. Key features include the 11th Generation Intel® Core™ i5/i7 Processors with integrated Intel® Iris® Xe Graphics, PCIe NVMe SSD as default and user-removable storage, for improved efficiency during daily workflows and graphics-intensive tasks.
The S410 also features cutting-edge connectivity, thanks to its Intel® Wi-Fi 6 AX201 module that supports the new IEEE 802.11ax standard. The result is smooth streaming of high-resolution video, fewer dropped connections and faster connections at farther distances from a wireless router. Thunderbolt™ 4 technology provides ultra-fast data transfer speeds, while also making it easier to share data with other devices.
A brighter screen (up to 1,000 nits), coupled with LumiBond® 2.0 Technology, ensures comfortable outdoor viewing, even when under direct sunlight. Furthermore, the S410 can accommodate up to three hot swappable batteries, ensuring zero downtime from shift to shift. A backlit keyboard makes work in low-light environments easier, while a larger touchpad enables a smooth user experience with fewer input errors.
As expected with Getac ruggedised products, the S410 is MIL-STD-810H certified, resists a three-foot drop, and sports a wide operating temperature range from -29°C to 63°C (-20°F to 145°F). Compliance with the IP53 rating allows users to operate in dusty and light rain conditions without fear of damaging the unit.
Reliable connectivity and safety for utility fieldwork
Asset management for utilities can be challenging as constant remote access to a central database is needed to synchronise information, manage and communicate with your workforce, and carry out GIS mapping. With the S410, service technicians in the field can obtain schematics, generate purchase orders, check inventory, and even video chat with remote experts to quickly solve problems, thanks to integrated WLAN/BT/WWAN/GPS. Getac also works with solution partners to provide connectivity management with built-in security. Multiple I/O configurations are available to accommodate different field workers’ needs and connectivity requirements.
Getac Select® program – tailored for industry needs
The S410 is part of the Getac Select® program, which combines pre-configured rugged devices, software, accessories, and professional services into a total solution optimised for both individual applications and user groups. Key software utilities available for use alongside the S410 are the Getac Driving Safety Utility, and Getac Device Monitoring System (GDMS).1
Extensive Configurable Options
Extensive pre-configured options make the S410 uniquely suited to the demands of utilities industry professionals, whether on-site with customers or inspecting assets in the field.
Optimise Uptime and Reliability with Getac Device Monitoring System (GDMS)
The Getac Device Monitoring System (GDMS) helps organisations maintain operational efficiency of their installed Getac devices. GDMS, part of the Getac Select® program, is a software solution that monitors deployed devices, spotting potential issues before they impact field personnel, thus proactively reducing the risk of downtime.
For companies without dedicated IT resources that lack time or device admin personnel, Getac offers a premium service called Getac Device Monitoring System Enterprise Plus (GDMS E+)2, where trained experts monitor Getac hardware and software in use by our customers.
“With the new Getac S410, we have responded to a great demand for a semi-rugged laptop that adapts easily to rapidly-changing conditions, across a wide range of applications,” says Chris Bye, President, Getac UK Ltd. “Our ongoing commitments to technology advancement, professional service, and reliability offer our utilities customers peace of mind when handling complex fieldwork.”
Availability
The next-generation Getac S410 is available on March 2nd 2021, priced from £1350 + VAT. For more information, please visit https://www.getac.com/en/products/laptops/s410/
Jan 18, 2021 • News • Carbon Emissions • Sustainability • Service Innovation and Design • EMEA • Telcos
Omdia’s first research into service providers’ ESG initiatives finds that green energy was accountable for the highest number of individual measures over the research period, equivalent to 25.3% of the total, followed by digital inclusion (16.7%)...
Omdia’s first research into service providers’ ESG initiatives finds that green energy was accountable for the highest number of individual measures over the research period, equivalent to 25.3% of the total, followed by digital inclusion (16.7%) and social welfare (16.7%).
Omdia’s “ESG Service Provider Index”, which provides a view on telecoms operating groups and sector ESG initiatives announced from 2019 to November 2020, covers 192 announcements from the largest 15 service providers by revenues.
THE NUMBER OF COMPANIES PLEDGING TO A DATE BY WHICH THEY WILL REDUCE THEIR CARBON EMISSIONS TO NET ZERO IS INCREASING
The research reveals that all fifteen service providers announced at least one green energy initiative, while 73.3% announced at least one measure in social welfare, and 60% announced measures to improve the recycling capabilities of their operations.
However, diversity and digital ethics are two ESG areas that saw less activity over the research period, with 53.3% of operators announcing no diversity measures, and 73.3% making no announcements around digital ethics.
Governance-focused environmental ESG initiatives such as green bonds enable companies to fund plans to reduce their carbon footprint and source energy from renewable sources. While Vodafone, Orange, Verizon and Telefonica each launched green bonds over the research period, Omdia expects the relatively low levels of industry-wide activity in this area will grow over the coming years as telcos look finance their network modernization plans and other ESG initiatives.
Among the fifteen companies covered in the tracker, Vodafone, BT, Orange, Deutsche Telekom, Telefonica, Verizon, Comcast, and KDDI pledged a date by which they will reduce their carbon emissions to net zero, a major milestone an increasing number of companies are planning for.
Paul Lambert, Principal Analyst at Omdia, commented: “In formulating ESG strategies, service providers have followed a broad range of measures to improve their near-term ethical standing, and, over the mid and long term, reduce their impact on both the environment and their costs by using sustainable energy.
“Service providers covered in the research have also been active in putting in place inclusion, social welfare, and digital initiatives in ways that enable them to apply their strengths and capabilities in new ways to bring tangible benefits to diverse communities. Looking forwards, an industry that thrives from connecting people can be expected to accelerate its efforts to forge better connections between us, our society and the environment.”
Further Reading:
- Read more about Service Innovation and Design @ https://www.fieldservicenews.com/service-innovation-and-design
- Read the ESG Service Provider Index @ omdia.tech.informa.com/ESG-Service-Provider-Index
- Read more about Sustainability on Field Service News @ www.fieldservicenews.com/sustainability
- Find out more more about Omdia @ omdia.tech.informa.com
- Follow Omdia on Twitter @ twitter.com/Omdiahq
Jan 15, 2021 • News • Mobility • Digital Transformation • APAC • GlobalData
Despite the anticipated decline of 5.6% in total value in 2020, the enterprise mobility market in Singapore will maintain a compounded annual growth rate (CAGR) of 8.2% over the 2019-2024 period, driven by the rising adoption of remote working and...
Despite the anticipated decline of 5.6% in total value in 2020, the enterprise mobility market in Singapore will maintain a compounded annual growth rate (CAGR) of 8.2% over the 2019-2024 period, driven by the rising adoption of remote working and bring-your-own-device (BYOD) strategies across enterprises, says GlobalData, a leading data and analytics company.
The uncertainty in business environment created by the COVID-19 pandemic has forced enterprises in Singapore to take a conservative approach towards their ICT spending in 2020, which has hurt the demand prospects for enterprise mobility solutions and services for most part of the year. As business activity picks up, enterprise mobility spending is expected to recover in 2021.
GROWTH IN MOBILITY APPS SEGMENT WILL BE LED BY MOBILE APPLICATION PLATFORM MANAGEMENT
Nidhi Gupta, Technology Analyst at GlobalData, says: “With businesses adapting to the new normal, and allowing employees to work-from-home and use their personal devices to access corporate networks, their investments on enterprise mobility solutions will recover in 2021 and grow up to US$347m in 2024.”
Mobility software/applications comprising mobile application platform management software, mobile content management software, mobile device management software and telecom expense management software categories represent the largest market segment in the enterprise mobility market in Singapore, in terms of value.
Growth in mobility software/applications segment will be led by mobile application platform management (MAPM) software, which is expected register a CAGR of 12.1% over 2019-2024. With several companies expected to retain their remote working strategies even in the post COVID-19 era, their investment on MAPM software, which can equip their remote workforce with enterprise apps and secure access to the same on devices, will increase going forward.
Ms Gupta concludes: “Managed mobility services segment will see its market value grow at 8.1% CAGR during the forecast period. The rising complexity of managing the huge number of mobile devices and apps that connect employees operating remotely with enterprise data and network will be instrumental in driving the demand for managed mobility services.”
Further Reading:
- Read more about Digital Transformation @ https://www.fieldservicenews.com/digital-transformation
- Find out more more about GlobalData @ www.globaldata.com
- Read more about GlobalData on Field Service News @ www.fieldservicenews.com/globaldata
- Read more about Mobility on Field Service News @ www.fieldservicenews.com/mobility
Jan 14, 2021 • News • Cyber Security • drones • IBM • Parts Pricing and Logistics • EMEA • drone major group
The logistics industry, currently one of the greatest winners in the 2020 pandemic world, is under enormous threat going into 2021 as one of the UK’s prime business sectors is targeted by sophisticated cyber-destructors and intellectual property...
The logistics industry, currently one of the greatest winners in the 2020 pandemic world, is under enormous threat going into 2021 as one of the UK’s prime business sectors is targeted by sophisticated cyber-destructors and intellectual property thieves.
“The logistics sector is at a major crossroad... and the real winners and losers will more accurately be defined in the next couple of years” said Robert Garbett, Founder of Drone Major Group, and one of the world’s leading advisors on the advanced capabilities of unmanned systems (drones).
“This year’s lockdowns and now the Christmas rush of pent-up demand have provided virtually all logistics companies with a rapid accelerator for growth, and most have fared extremely well. But in 2021 and beyond, there will be a massive division between those in the logistics sector who have recognised the need to embrace fast evolving new technologies, and in particular those which are safeguarded against cyber espionage, and attackers targeting their supply chains, and those logistics companies who have simply ridden the wave.”
MODERN LOGISTICS MUST CREATE NEW TYPES OF INFRASTRUCTURE TO ADAPT TO A RAPIDLY EVOLVING LANDSCAPE
Last month’s report by IBM’s ‘threat intelligence taskforce’ highlighted how hackers ‘probably backed by a nation state’(1) appeared to be trying to disrupt or steal information about the key processes to keep the newly approved Covid vaccines cold as they travel from factories to hospitals and doctors' offices. “The potential for disruption of supply chains is enormous” said Garbett and, “until recently, logistics organisations have felt they have been relatively safe... but the stakes are getting higher as the need for more sophisticated logistics services, such as unmanned (drone) conveyance is increasingly in demand.”
The economic significance of the logistics sector is huge. Trade association, LogisticsUK, has confirmed that there are over 194,000 logistics enterprises in the UK, with 2.6 million employed in the wider industry. The logistics sector has a £1 trillion turnover, contributing £130 billion Gross Value Added (GVA) to the UK economy, which is 10.2% of the contribution to the UK non-financial business economy.(2) In comparison, the scale of this industry is far greater than UK construction (3), energy (4) and manufacturing(5) among others.
Garbett added: “Data security at every point in a logistics system is paramount and like any IOT (internet of things) system there are many points which will need protection, and a strong culture of cyber security will need to exist to avoid the inevitable human error and threat from malicious human interference, which are the cause of the vast majority of cyber breaches in any system. Modern sophisticated logistics must create new types of infrastructure on a world stage to adapt to a rapidly evolving threat landscape.
“Drones have been shown to offer a wide range of benefits to logistics operations, providing a cost-effective and environmentally responsible alternative to traditional methods, as well as relieving the burden on our already stretched road traffic system. One of the challenges, however, is the need to adopt drone technology within a disciplined, holistic strategy which supports the organisation and ‘future proofs’ what is put in place. To maintain its global competitiveness, it is now more important than ever that the UK logistics industry recognises the speed of drone technology advancement, embraces it, innovates, and stays ahead of the hackers.”Further Reading:
- Read more about Parts Pricing and Logistics @ www.fieldservicenews.com/parts-pricing-and-logistics
- Read the UK Logistics Report 2020 @ logistics.org.uk/logisticsreport
- Learn more about Drone Major Group @ dronemajor.net
- Read the IBM X-Force Threat Intelligence Index @ www.ibm.com/xforce-threat-intelligence-index-map/
- Follow Drone Major Group on LinkedIn @ www.linkedin.com/drone-accelerator/
Jan 13, 2021 • News • XM reality • Digital Transformation • EMEA • Esko
Esko, a global company active in the packaging sector and headquartered in Gent, Belgium, has ordered XMReality Remote Guidance for a period of at least two years.
Esko, a global company active in the packaging sector and headquartered in Gent, Belgium, has ordered XMReality Remote Guidance for a period of at least two years.
The main use case is to guide customers and internal field technicians in servicing their advanced packaging and printing machines. The order came after a successful pilot project that evaluated the software, use cases and benefits.
“In the Esko pilot project, the improvements of the service metrics were so good that it was an easy decision for the customer to proceed to an operational phase with a very obvious Return on Investment. The pilot performed by Esko has been one of the best we have seen with clear use cases and all key metrics being established and confirmed with high quality and speed.”, says Jörgen Remmelg, CEO at XMReality.
About XMReality Guidance Guidance™
XMReality Remote Guidance is an AR-enabled knowledge sharing tool that lets you communicate with gestures, speech, chat and pointers with someone at a completely different place. It includes:
- A unique hands-overlay technology that lets you guide someone else’s hands—as if you were there.
- A web portal to manage teams and users, and to measure usage
- Integration through client-side API’s (Application Programming Interfaces)
About XMReality Guidance Guidance™
XMReality develops and sells solutions that revolutionizes knowledge sharing through Augmented Reality (AR). The company is a market leader in Remote Guidance, which uses AR to guide onsite staff to enable quick dispositions, resolutions and/or problem prevention. The product is currently used in more than 60 countries. ABB, Nestlé, Electrolux, AB Inbev, Sidel, Hexagon, Bühler and Minibea Intec are some of the more than 90 Enterprise customers. With operations in Sweden and US, XMReality is listed on Nasdaq First North (ticker: XMR). Further information is available under www.xmreality.com
About Esko
Esko, a Danaher company, connects people, processes and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging sector. Esko is the undisputed global market leader in digital flexo imaging. A globally deployed service staff of more than 500 help improve customer processes and guarantee maximal uptime. Further information is available under www.esko.com/
Further Reading:
- Read more about Digital Transformation @ www.fieldservicenews.com/digital-transformation
- Find out more about XM Reality @ xmreality.com
- Learn more about Esko @ www.esko.com
- Follow XM Reality on Twitter @ twitter.com/xmreality
- Follow XM Reality on LinkedIn @ www.linkedin.com/xmreality/
Jan 12, 2021 • News • 5G • Digital Transformation • T Mobile • USA • Inseego
Inseego (NASDAQ: INSG), a leader in 5G and intelligent IoT device-to-cloud solutions for the enterprise, today announced that the Inseego 5G MiFi® M2000 mobile hotspot is now available at T-Mobile (NASDAQ: TMUS) – making the award-winning 5G MiFi...
Inseego (NASDAQ: INSG), a leader in 5G and intelligent IoT device-to-cloud solutions for the enterprise, today announced that the Inseego 5G MiFi® M2000 mobile hotspot is now available at T-Mobile (NASDAQ: TMUS) – making the award-winning 5G MiFi M2000 the Un-carrier’s first 5G hotspot. T-Mobile joins a rapidly growing list of tier-one mobile operators around the world that have selected Inseego 5G technology for their networks.
“We are extremely proud to be the trusted choice for T-Mobile with their first-ever 5G mobile hotspot, bringing breakthrough performance to over 100 million enterprise and consumer customers on the Un-carrier’s nationwide 5G network. In addition, this launch enables T-Mobile to provide a secure, integrated solution for their enterprise customers with Inseego Connect cloud management software,” said Inseego Chairman and CEO Dan Mondor. “This exciting expansion of our relationship with T-Mobile reinforces why Inseego is trusted by mobile operators and enterprises worldwide. Inseego 5G solutions lead the industry in speed, security, and bullet-proof reliability which is why our mobile broadband and fixed wireless solutions are becoming the gold standard that brings out the best in 5G networks. Inseego Connect is one component of our new software-as-a-service cloud platform, and this is an important validation of our product and strategy.”
A COMPLETE ENTERPRISE MOBILE BROADBAND SOLUTION
With Inseego’s 5G MiFi M2000 mobile hotspot along with the Inseego Connect cloud management software, T-Mobile enterprise customers gain full control over devices connected to their corporate networks. This combination offers IT organizations an enterprise-grade solution that incorporates best-in-class performance and reliability along with complete visibility into device deployments.
The comprehensive Inseego Connect cloud management solution enables IT organizations to remotely manage 4G LTE and 5G WAN edge infrastructure through a cloud-native architecture that allows them to quickly scale their operations. From a single management platform, accessed through a web interface or a smartphone, IT managers can remotely configure, manage, monitor and secure devices deployed throughout their corporate network.
The Inseego 5G MiFi M2000 features fast 5G speeds plus 4G CAT 22 LTE fallback. Its simultaneous dual-band Wi-Fi 6 means up to 40% faster Wi-Fi speeds than Wi-Fi 5 and up to four times increased data throughput per user when multiple devices are connected. The device features the latest in security to help keep transmitted information safe when connecting up to 30 Wi-Fi enabled devices at once, along with enterprise-grade WPA3 Wi-Fi security and a VPN pass-through providing a seamless, secure data channel. It’s easy to stay connected — whether from home or on the road — with all-day usage through the removable 5050 mAh battery and Qualcomm Quick Charge™ technology1.
Today’s announcement expands the strong relationship between Inseego and T-Mobile. The companies currently provide subscription management service to government and enterprise customers with the Inseego Subscribe solution.
“T-Mobile is excited to expand our relationship with Inseego into the 5G era,” said Mike Katz, EVP T-Mobile for Business. “Our nationwide 5G network has superior coverage for businesses to tap into so they can more effectively operate remotely or enable employees to work and learn at home. The Inseego 5G MiFi mobile hotspot brings the quality experience T-Mobile customers have come to expect, by taking advantage of our 5G speeds.”
To learn more about the Inseego 5G MiFi M2000, visit: 5G MiFi® M2000 Mobile Hotspots | Inseego Corp.
Further Reading:
- Read more about Digital Transformation @ https://www.fieldservicenews.com/digital-transformation
- Find out more more about Inseego @ inseego.com
- Learn more about Inseego 5G MiFi M2000 @ inseego.com/mifi-m2000
- Read more about 5G on FSN @ www.fieldservicenews.com/5g
- Follow Inseego on Twitter @ twitter.com/inseego
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