ARCHIVE FOR THE ‘future-of-field-service-2’ CATEGORY

5G commercial contract is part of MTN South Africa’s network modernization.

The Internet of Things (IoT) has made “things” important again! However, these “things” are only important in the context of how they ultimately connect with “people”! Bill Pollock explains more...

Professor Tim Baines’ is synonymous with all things servitization and advanced services as well as a long-term contributor to Field Service News. His Advanced Services Group are launching the World Servitization Convention in 2020 an exciting new project Field Service News is proud to be working alongside. Here we speak to him exclusively to get the low down on what to expect...

IFS study shows 99% plan to invest, with productivity cited as core objective Industrial automation key focus area as Industry 4.0 accelerates.

Michael Blumberg reflects back on some of the key themes from the 10th Annual Extended Warranty and Service Contract Innovations Conference, held in Nashville, USA...

New research, reveals 72% of UK SMEs believe 5G will make them more efficient and successful.

What is the future of the service workforce? The knowledge gap remains worryingly vast with little action being taken to close it. Mark Glover wonders if a youth revolution will help.

First-of-its-kind collaboration creates fully-integrated AI/analytics solutions.

According to a new research report from the IoT analyst firm Berg Insight, the number smart homes in Europe and North America reached 64 million in 2018.