ARCHIVE FOR THE ‘future-of-field-service-2’ CATEGORY

First commercial 5G services expected in March 2020.

F-Secure’s experience working with operators is a critical asset to help telecommunications sector tackle connected home security challenges.

Electrolux is joining the global movement to pledge net zero emissions throughout our value chain, helping limit the global temperature rise to 1.5°C.

While Augmented Reality (AR) offers a range of benefits, why do challenges around its implementation still exist? Field Service News’ Deputy Editor Mark Glover explores some of the technology’s major milestones, including its role in the industrial environment, and asks what’s needed to make it a ubiquitous part of an engineer’s toolkit...

Global study predicts major changes to service workforce over next five years.

Copperberg’s Thomas Igou outlines the four key technologies that he believes are going to be shaping the future of the aftermarket in the coming years...

Programme offers undergraduates up to 3,000-a-year sponsorship and up to 12-weeks paid summer placements.

What reality are you using in your service programme? Virtual or augmented? Or are you leaning towards mixed? Mark Glover attempts to simplify the technology while keeping an eye on the real world.

Report commissioned by ServiceMax claims service data and equipment will out value equipment itself in five years.