Improving first-call/visit resolution rates can be challenging and frustrating for field service organisations, because there are so many factors and variables that prevent technicians from completing a repair on the first visit.
Improving first-call/visit resolution rates can be challenging and frustrating for field service organisations, because there are so many factors and variables that prevent technicians from completing a repair on the first visit.
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector. 
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