ARCHIVE FOR THE ‘analytics’ CATEGORY

The Critical Role of Analytics in 2019

Apr 02, 2019 • FeaturesanalyticsData AnalyticsFuture of FIeld ServiceBigDatabusiness intelligenceFieldAware

Marc Tatarsky, SVP Marketing of FieldAware outlines the increasing importance of business intelligence in field service management. Without doubt the use of analytics is having an increasing impact in field service. In 2018 we saw more interest than...

Digital Transformation – The Biggest Change In Field Service In 25 Years

Mar 21, 2019 • FeaturesanalyticsArtificial intelligenceCognito iQLaurent OthacéhéMachine LearningmanagementDigitialisationStrategy

Digital Transformation is currently one of the key trends amongst field service organisations in all industry verticals, but it is a revolution that has been building for a long, long time writes Laurent Othacéhé, CEO, Cognito iQ. 

ARTIFICIAL INTELLIGENCE AND ANALYTICS ACCELERATE THE PACE OF DIGITAL WORKPLACE TRANSFORMATION

Jul 19, 2017 • NewsanalyticsArtificial intelligenceFuture of FIeld ServiceKrista BrownDigital TransformationDimension Data

New research which examined how organisations are evolving from a traditional office environment to a digital workplace reveals that gaining competitive advantage and improving business process are among the top goals of their digital transformation...

The Service Manager Handbook: The importance of Data

Oct 01, 2015 • FeaturesManagementAdvanced Field ServiceanalyticsDatabig dataIoT

As we continue to bring you a selection of features from The Service Manager Handbook (2015 edition) published by Advanced Field Service we now turn our attention to one of the core tools for building future success, namely the implementation of...

White Paper Overview: The metrics that matter in field service

Feb 11, 2015 • FeaturesanalyticsmetricsOneserveresourcesWhite Papers & eBooksSoftware and Apps

Resource Type: White Paper Published by: Oneserve Title: The metrics that matter: How actionable analytics can transform field service management performance­ Download:Click here to download this white paper By downloading you agree to the T&Cs...

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