Research Analysis - Service Revenue increases whilst product revenue declines

Research Analysis - Service Revenue increases whilst product revenue declines

Nov 27, 2018 • video • Features • Management • Astea • manufacturing • field service revenue • Service Revenue • John Hunt

In the first of a four-part series of excerpts from an exclusive fieldservicenews.com video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent research project Astea worked together with WBR to produce looking at the key trends amongst service-centric manufacturers.

In this initial episode, the two discuss that whilst 37% of companies are mostly or entirely product sales driven, in fact, 45% are seeing product revenue decline, but 75% claim that service revenue is increasing.

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video Features Management Astea manufacturing field service revenue Service Revenue John Hunt

About the Author: Kris Oldland

Kris Oldland has been working in Business to Business Publishing for almost a decade. As a journalist he has covered a diverse range of industries from Fire Juggling through to Terrorism Insurance. Prior to this he was a Quality Services Manager with a globally recognised hospitality brand. An intimate understanding of what is important when it comes to Service and a passion for emerging technology means that in Field Service he has found an industry that excites him everyday.