Realize the Full Benefits of Digital Transformation

May 18, 2021 • Features • Artificial intelligence • White Paper • Digital Transformation • IFS • Covid-19

In this final article of a series of excerpts from a recent e-book published by IFS, we discuss how to achieve the full benefits of digital transformation with less risk, lower cost and in a fraction of the time.

This feature is just one short excerpt from an exclusive Field Service News e-book published by IFS.

www.fieldservicenews.com subscribers can read the full e-book now by hitting the button below.

If you are yet to subscribe you can do so for free by hitting the button and registering for our complimentary subscription tier FSN Standard on a dedicated page that provides you instant access to this white paper PLUS you will also be able to access our monthly selection of premium resources as soo as you are registered.

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Harness the Power of Integrated Data

The Challenge

In order to create more value for customers annd deliver a seamless, branded experience, organizations need to harness data and intelligence to not only meet, but also anticipate, their customer's future needs.

This type of outcomes-based innovation requires huge cultural and organizational changes, breaking down data silos and coordinating processes across your entire enterprise. By enabling every employee to have a 360-degree view of the customer, teams can deliver a thoughtful, personalized experience at every customer touchpoint.

The Solution

While many businesses today are utilizing technology that helps them manage their customers, people and assets, only forward-thinking innovators can join the dots between these systems so that they can deliver amazing outcomes-based customer experiences.

In order to do that, you need to have solutions that are optimized specifically for your customers, your people and your assets. IFS Cloud will be the single home for IFS's entire portfolio across manufacturing, project management and service, delivering Enterprise Resource Planning, Enterprise Asset Management and Field Service Management capabilities under one platform - breaking down category silos and giving a single-point of truth for information.

"You need to give customers a consistent level of service no matter where you operate, and this platform allows us to do that"

Gyner Ozgul, Senior Vice President, Smart Care.

The Full Benefits of Digital Transformation

The Challenge

The COVID-19 pandemic accelerated digital transformation in a variety of industries. Yet to achieve the full value of digital transformation, your business must be able to integrate one data source with pmultiple other data streams and software systems.

You also need innovations that can provide scalable, agile solutions that are designed for utilizing complex sets of data this way.

The Solution

Companies struggle to make meaningful use out of their data because it's siloed in different departments and systems. IFS Cloud helps solve that problem. It is built on a common data model and is designed to be completely open to your business and IT landscape. This gives businesses a consistent way to connect its people, assets, products to IFS Cloud and easily integrate with other systems.

A key trend in enterprise software is the concept of the Composable business, which enables organizations to adopt and scale the technology capabilties they need, when they need them. This type of technology also allows you to grow without haveing to constantly introduce and integrate new platforms and data silos. IFS Cloud is built as a containerized environment, on a common platform made up of compostable units. This means you can select the technology capabilties you need with industy best practices built-in, allowing you to implement them in a fraction of the time to support your changing business needs.

Lastly, having innovations embedded in our solution removes complexity and reduces cost and risk for businesses. It also enables you to harness and scale new capabilities across your entire organization, such as IOT, Digital Twins, Ai, machine learning and process automation. You get to choose the exact combination of dunctionality and innovation and the right kind of deployment model that works for your business - all combined with the in-depth industry focus and expertise that you need. With IFS Cloud, there are no bolt-on integrations or expensive proof of concepts. Our embedded, natively builtinnovations mean you achieve value from your technology investment faster.

"By 2023, Gartner predicts that organizations that have adopted a compostable approach will outpace competition by 80% in the speed of new feature implementation..."

Deliver Amazing Moments of Service

Customers today don't want to buy products, they buy experiences. These experiences can be made delightful if you adopt digital business models and orchestrate your entire value chain to achieve, not only a great Moment of Service, but also the full benefits of digital transformation for your organization.

Discover how IFS can help your organization embrace the service delivery models of the future and the softwate that will meet your ambitions. Download the IFS Service Managers' Buyer's Guide that explains exactly how to align your service workflow uniquely to the technologies that will help deliver growth.

This feature is just one short excerpt from an exclusive Field Service News e-book published by IFS.

www.fieldservicenews.com subscribers can read the full e-book now by hitting the button below.

If you are yet to subscribe you can do so for free by hitting the button and registering for our complimentary subscription tier FSN Standard on a dedicated page that provides you instant access to this white paper PLUS you will also be able to access our monthly selection of premium resources as soo as you are registered.