Field Service News and ServiceNow have recently partnered on an exclusive new white paper "Understanding The Next Phase Of IoT Evolution" and as part of the planning for this paper Kris Oldland, Editor-in-Chief, Field Service News was joined on the Field Service News Digital Symposium by Tasker Generes and Bulent Cinarkaya of ServiceNow to discuss how IoT can improve asset management, workforce management and drive customer success.
In this excerpt from the full interview, the conversation turns to the experience economy and looks at how this growing trend will further increase the need for us as service providers to establish deeper more meaningful relationships with our customers.
If you are an FSN Premium subscriber you can access the full interview now on the button below. Alternatively, if you are yet to subscribe or are on our forever-free subscription you can join FSN Premium on the button below and get full access to the entire FSN Premium resource library.
Read this latest Field Service News Paper Now!
If you are a Field Service News subscriber on either our free-forever FSN Standard subscription tier or our Premium Subscription tier you can access this exclusive Field Service News white paper written by Field Service News, Editor-in-Chief, Kris Oldland on the button below.
If you are not yet a subscriber to Field Service News but would like to subscribe and gain access to this report instantly, click the button to visit a dedicated registration page for our complimentary sponsored subscription tier and that will give you instant access to this paper and a number of other assets currently available to subscribers on this tier.
Data usage note: By accessing this content you consent to the contact details submitted when you registered as a subscriber to fieldservicenews.com to be shared with the listed sponsor of this premium content, ServiceNow who may contact you for legitimate business reasons to discuss the content of this paper.
Further Reading:
- Read more about Digital Transformation @ https://www.fieldservicenews.com/blog/tag/digital-transformation
- Read more about IoT and Field Service @ https://www.fieldservicenews.com/hs-search-results?term=IoT
- Find out more about how ServiceNow is working with Field Service Companies @ https://www.servicenow.com/
- Follow ServiceNow on Twitter @ https://twitter.com/ServiceNowUKI
- Read more about Service Strategy and Design @ https://www.fieldservicenews.com/blog/tag/service-innovation-and-design
- Watch more in-depth interviews in the Field Service News Digital Symposium @ https://www.fieldservicenews.com/digital-symposium
Field Service News is published by 1927 Media Ltd, an independent publisher whose sole focus is on the field service sector. As such our entire resources are focused on helping drive the field service sector forwards and aiming to best serve our industry through honest, incisive and innovative media coverage of the global field service sector.
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