Software firm create 'Oneserve Community' to help key workers during pandemic.

Oneserve is offering a streamlined version of its job management software free to key workers during the COVID-19 outbreak.

'Oneserve Community' is a quick-start pre-configured solution aimed at key workers from the care sector; those that carry out emergency repairs within properties; those that keep utilities networks operating or those overseeing a voluntary group delivering essential supplies, the company says.

Service Management

Managers of key worker teams can use the application-based platform on a mobile or desktop to share jobs created and completed, avoiding paperwork, emails or phone calls. Users can check daily schedules and access specific job information with just one click. Everyone can see what is expected of them and by when. The work they carry out is then recorded within the system to create an automatic audit trail. 

Oneserve work with public and private sector firms who provide essential services and this relationship, CEO Chris Proctor says, combined with the current crisis influenced the decision to create the new platform. "We recognised the contribution they [essential service] made to keeping our nation running before we were in the middle of a global crisis, but now this service is accentuated to a completely new level," he said.

“For this reason, we were very keen to support the critical roles our key workers are undertaking. At the end of the day, the easier it is for these key workers to carry out their tasks, the more people they can support.

"These are unprecedented times, times which require a different way of thinking, a different way of supporting one another. For all of us at Oneserve, we see this free solution as a token of our gratitude to those who continue to support and protect us all.”

For more information and to request access to this free offer visit oneserve.co.uk/oneserve-community.